Help! folder icon w/ exclamation point - hard drive problem?

I live in the philippines and the store which i called up said the only solution is to show the receipt and they will send it to singapore but i still have to buy a new one. it's like they're not giving me choices at all. i know my iPod is not yet "dead", why do i have to buy a new one? how can i have this repaired?! it hasn't been a year yet, but around 10 months already and i don't have the receipt anymore.
here's what happened...
for the past week my iPod has been skipping songs, going to the next ones but doesn't play at all. sometimes it even freezes. and i hear this whirring sound at the back.
so i decided to connect it to the computer and erase all my songs first coz i thought maybe the problem was with the files. but iTunes didn't recognize the device. so i decided to reset it (so that the songs and my factory settings will be erased) by pressing menu and select at the same time. then after i did this the "do not disconnect" message kept on showing up and eventually it just stayed there. so i tried resetting again. the apple logo shows up but after a while the folder icon with exclamation point shows up. then it would turn off.
I tried restoring it with updater but it says it could not mount the ipod. so this might be a hard drive problem already. how can i solve this?
please help!

Try calling their toll free number <probably charges apply when you're calling outside the US>, 1-800-827-0685.
Usually, they will send your machine to the nearest repair station. I think in SEAsia, repair stations are in Malaysia.
Your iPod comes with a universal warranty, so you could definitely have that repaired even without the receipt. <Im from the Philippines too. I what you mean...>
good luck!=D

Similar Messages

IPod shows a folder icon with exclamation point after discon

Since I always ignore instruction booklets with new devices, I failed to notice the warnings with regard to configuring my iPod mini on a Windows PC. I did not install the included software first and I tried to sync with iTunes (my girlfriend already has an iPod mini so iTunes was already installed). As a result I ended up with folder exclamation point icon.
I tried the folowing already:
1) Reformatting the disk through windows explorer
2) Reset:
The folder icon with exclamtion point appears after reset
3) Running Updater 2004-04-28:
After plugging in the iPod at the prompt, the message "iPod updater can;t install firmware on connected iPod. The iPods hardware and the updater firmware are not compatible." I got the same message when doing the same thing in 'disk mode'.
4) Running the software on the disc that came with it:
When prompted I connected the iPod to the PC. I get a message "Your iPod has been connected. Please wait while the system recognises the device". And then nothing happens.
Please can anyone advise me how to fix this problem?

Ok guys!! I did it!! I fixed my iPod! I want to thanks Apple for the great help they gave me (I'm being sarcastic)!
I remember that I downloaded iTunes 4.9 and the iPod updater from 2 two weeks ago on my neighbor's computer.
As this problem (IPod shows a folder icon with exclamation point when I turn it on) only happened since I upgraded iTunes to 5.0 version and iPod updater, and after one and a half day calling Apple, reading the entire web site looking for an answer, discussing with a lot of people about this problem and nothing happened, I wanted to give the last try and went to may neighbor's computer!!
I turned on the iPod updater.
When it said i had to connect my iPod I did it
Then I pressed RESTORE
After that I plug it in the A/C adapter
It worked
I connected the iPod to the computer again
iTunes worked and my iPod is working as a new one!!

IPod shows a folder icon with exclamation point

IPod shows a folder icon with exclamation point when I turn it on, and says: "www.apple.com/support/ipod"
I can't restore the I Pod or reset it as they first told on the support web site, because it only appears that message...
I installed the latest version of the iPod updater and it didn't work also.
When I go to the iPod updater it gives me the "iPod service error" message.
What must I do!
I'm on a Windows XP.
Help me please!!

Ok guys!! I did it!! I fixed my iPod! I want to thanks Apple for the great help they gave me (I'm being sarcastic)!
I remember that I downloaded iTunes 4.9 and the iPod updater from 2 two weeks ago on my neighbor's computer.
As this problem (IPod shows a folder icon with exclamation point when I turn it on) only happened since I upgraded iTunes to 5.0 version and iPod updater, and after one and a half day calling Apple, reading the entire web site looking for an answer, discussing with a lot of people about this problem and nothing happened, I wanted to give the last try and went to may neighbor's computer!!
I turned on the iPod updater.
When it said i had to connect my iPod I did it
Then I pressed RESTORE
After that I plug it in the A/C adapter
It worked
I connected the iPod to the computer again
iTunes worked and my iPod is working as a new one!!

Folder icon with exclamation point...and updater problems

So here's what has happened to me today:
I plugged my iPod into my computer(this is a computer WITHOUT iPod installed yet) to charge. In the meantime, I downloaded the latest iPod updater and iTunes. The first time I used the updater, it told me that there was an iPod service error. I followed some instructions on the apple support site..and The next time I tried, it told me that one or more applications were using the iPod. I knew this wasn't the case, because the only application open was the updater, and no antivirus software was currently running. So I took my iPod back to my laptop computer(DOES have iPod installed) and it also told me that one or more applications were using the iPod, even though there were no applications open.
So now I have a little folder with an exclamation point that tells me to go to the apple support site, which I have been to numerous times...I can put my iPod into disk mode which really doesn't help anyways...

Then
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/ipod/download/
http://www.apple.com/itunes/download/
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iPod Updater and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iPod Updater and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“Partition Magic”.
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iPod updater.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
http://www.ipodresq.com/index.php
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.

PLEASE HELP .... Tosiba hard drive problem or dead ???

Hi ... I never had a hard drive die before. So I am not sure how this would occur. Not sure if I purchase a new Toshiba hard drive would solved the problems I am coming across.
I am using a Toshiba MX4019GAX 40GB h/d for my notebook for about 5 1/2 years.
Error Message#1:
Intel(R) Boot Agent FE v4.1.09
   (c) 1997-2002, Intel Corporation
   Intel Base-Code, PXE-2.1 (build083)
   (c) 1997-2002, Intel Corporation
   PXE-E61: Media test failure, check cable
   PXE-M0F: Existing Intel Boot Agent
   Operating System Not Found
This is partially solved. But comes back after a couple of crashes and sometime when I turn on the notebook.
After selecting F10 for BIOS boot setup, hard drive is listed as first selection. The "Primary Master" shows "none" every now and then. Sometimes it will pick up and list the Toshiba hard drive. I did see the Toshiba drive listed with garbage (!!!! after Toshiba MX4019GAX) a couple of times. Already opened the HDD drive bay and checked connections/tighten cable. Looks okay to me.
Problem #2: Notebook crashes while I'm on the internet.
Error: States a serious error has occurred and the system will shutdown
to prevent serious damage (the dreaded blue screen).
After restarting the notebook. I get ..... Cannot find file .... c:/windows/system32/config ....
So I reinstalled the prepackaged windows xp os through setup along with drivers and application programs. It worked for a while and then crashes again. I reinstalled again, then I get the error ....
Problem#3:
Error: Faulty driver discovered by plug and play.
Blue Screen tech info: Setup: 0x000000CA (0x00000001, 0x812c5B10, 0x812c5E30, 0,x000000000)
Now I cannot even get to windows. I also disable plug and play through the BIOS
setup. I still cannot get to windows.
Problem#4 While going through Windows setup ........
Error: Windows XP require a hard drive volume with at least 492 megabytes of free space ....... Setup was unable to locate such a drive with the required amount of free space.
I just get a blinking cursor on a black screen now.
IS THE PROBLEM THE HARD DRIVE?
I did not hear any rattling or loud noises like most users do.
Question #1: How do users usually know a hard drive is dead?
Question #2: What occurances tells a user that a hard drive needs to be replaced (what do the see happen on the screen)?
Question #3: Are users coming across the same problems I am having (are these the signs)?
Question #4: Checking the C:\ with DOS .... why don't the full 40GB show. Only see a 100,000+ bytes listed.
Please advise. Any help would be greatly appreciated.

Everything you are seeing is indicative of a failing hard drive. Ensure that you have backups of any critical data immediately before it fails completely. Then replace the drive.

Help...KT3-Ultra2 and Hard drive problems

Hello, I'm new to this board. I've been having an issue with hard drives lately. I have an MSI KT3-ultra2 with the latest BIOS version installed. I recently had a hard drive get completely erased and the actually size of it (10gig) had changed to 1 gig. Just prior to that I got a corrupted file error in a game I was playing. (The 10gig HD was a storage drive). My main drive (Maxtor 40gig) started to clunk and whine and then eventually the computer would lock up hard. I assumed the HD was going bad and was the cause of all the corruption. So I went and bought a new WD Hard drive 80 gig. Had it for about 2 weeks now and now all of a sudden I'm getting a similar clicking noise and a whine and then it locks up on me. I can only run my computer for about 10 to 20 minutes before it locks up. I have changed IDE cables to see if they were the cause and that didn't solve the problem. I've also disconnected all my CD drives and still nothing. I am going to take a guess and assume there is something wrong with my MB. IDE controler perhaps? Can anyone help me with this or confirm my thoughts on the situation? Any help is greatly appreciated. Thanks

May be your powersupply is faulty. Or the memory? try to get it checked

Question about Folder with an exclamation Point

Please Help.
I have an Ipod Mini. I think when i was trying to update my media library, i may have erased the software on it? Now when i turn it on, there is a folder with an exclamation point on it, and won't load. I installed the latest IPOD software, and it only has the RESTORE option available for choosing, not the software update. It says i need a software update, but the button is not available to update. Can someone please help me out? If the description is unclear.. i took a screen shot that I can send out. Thanks

See these.
iPod shows a folder icon with exclamation point after disconnecting.
iPod shows a folder icon with exclamation point when you turn it on.
You most likely need to restore it.

My ipod displays a folder with an exclamation point

well my ipod displays a folder with an exclamation point and it says "go to apple.com/support/ipod" and i went there and nothing it said helped me out....and to top all that off my ipod is making a wierd noise....does anyone know anyhting i can do?
Windows XP

Try the troubleshooting steps set out on this page: "iPod shows a folder icon with exclamation point when you turn it on" http://docs.info.apple.com/article.html?artnum=61003
If they don't work and it continues to make strange noises then return it as it is probably a more serious fault than you can fix youirself

When I power up my Mac-Pro I only get a flashing file folder with a ? inside the folder. I suspect my hard drive is maxed to capacity can anyone help me as to what I should do?

When I power up my Mac-Pro I only get a flashing file folder with a ? inside the folder. I suspect my hard drive is maxed to capacity can anyone help me as to what I should do?

Whatever the problem is you no longer have a bootable system. You need to try reinstalling OS X.
Reinstall Snow Leopard without erasing the drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.
Reinstalling Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

Need help saving iPhoto library from damaged hard drive

Trying to help my wife, she has the following:
MacBook Pro running OS X Lion version 10.7.3
iPhoto 11 version 9.2.2
Her hard drive failed last week and she had a ton of photos on it, of course not backed up.
We took her machine to the local Apple Store, they confirmed they couldn't recover the data and they installed a new hard drive in the MacBook. We took the old hard drive to my local PC supplier who's very clever, he worked on the hard drive and was able to copy all my wife's documents to another storage device.....but, he couldn't copy the iPhoto library and is requesting some help.....he doesn't know much about Macs, nor how iPhoto works.
I've read a lot of the posts on this forum and am learning about how the iPhoto library works....and how it requires a Mac based back up hard drive in order to copy it. Okay, here are my questions:
1. My PC troubleshooting guy can see the iPhoto library icon on the damaged hard drive, he says its a huge file. It appears we would need to supply him with a Mac formated back up hard drive, then he could just move that iPhoto library icon (which contains all photos) to the new back up drive. Is this correct?
2. Once we have this old iPhoto library on the new back up hard drive, we could bring it home of course, but then I need to get it into the new hard drive on my wife's MacBook Pro. I'm assuming I can plug this back up drive into my wife's machine, then import the old library into her machine. How do I do this properly?
3. If I bring the old library into the new MacBook Pro hard drive, will it erase the existing iPhoto library on her new hard MacBook Pro hard drive, or will it combine them somehow? She has added of course some pics to the new iPhoto library already, but if we have to delete them it won't kill us. The old stuff that got recovered from the damaged drive is more important.
Thanks ahead.....now to the experts?

Thanks Terence.....
regarding this point:
3. use the paid version ($20) of iPhoto Library Manager to merge the Libraries. that way you won't lose anything.
I have another access to her new photos, whereby I could reload them onto her MacBook if we lose the new library.....so I'll save the $20 and just reload them.....two more questions:
1. So, if I drag the iPhoto library folder from the new back up hard drive to the Pictures Folder in Finder, will that overwrite the existing library folder on her MacBook?
2. After I drag this folder into finder, will iPhoto recognize everything? I assume yes....just checking.
thanks ahead!

After I reset my Ipod nano the folder icon with excamation point show up.

My Ipod nano was freeze, so I reset it and after that, It shows the folder icon with excalmation point,why does that happened? how can i fixed_?

Check these out:
iPod Folder with Exclamation Point After Disconnected From Computer
iPod Folder with Exclamation Point After Turned On
Put iPod into Disk Mode Manually – Worked for Me!
Good Thread About iPod Sad icon/Folder with Exclamation Point
By the way, you might want to post in the iPod nano forums from now on, as you will most likely get more help in there in the future.
I hope this helps!

I was trying to sync my 120GB iPod Classic earlier and it said it couldn't sync as the iPod disk could not be "read" or "written to". I now can't get anything onto my iPod, and I was wondering if it is a hard drive problem? Any help appreciated. Thanks.

I was trying to sync my 120GB iPod Classic earlier, and it said it couldn't sync as the iPod disk could not be "read" or "written to." I now can't get anything onto my iPod, and I was wondering if it is a hard drive problem? Any help appreciated. Thanks.

Did you go into iTunes to change the location of your media files? if not you will need to go into iTunes and click on preference and select the advance tab then click the iTunes Media folder location. Select the location of your on external hard drive.

How do I change the desktop Icon for an external hard drive? I have gone to "Get Info" and tried dragging and dropping several formats of pictures and the icon changes to the generic image of that file type.

how can I change the desktop icon for an external hard drive. Using LaCies and Dimple hard drives.

One of the things I've found with OS X (at least with Snow Leopard, which is my first excursion into OS X), is that all too often the thumbnail displayed on a file, whether a file created or one downloaded, is a false thumbnail. That is, when you do a Get Info on the file the icon in the upper left is the generic icon for that file type, rather than the thumbnail displayed in Finder. Makes it a bit difficult to copy.
Apparently Finder uses Preview in the background to generate the displayed thumbnail without actually creating one.
What I've resorted to doing, particularly with graphic images, is to process them with GraphicConverter - I have its prefs set to automatially add thumbnails and previews. With an individual file this means opening it in GC and doing a Save As. However, a much easier and faster way is when there are two or more such files; I put them in a common folder and drop the folder onto GC. GC then opens them in a catalog view, in the process adding real thumbnails and previews to each automatically. Doesn't take long to do several hundred files that way.

Hard drive problem...... Please Help

Hard drive problems
I am sure it is due to my error or mistake but I received a new Maxtor III touch as a replacement for my failed drive yesterday after connecting it I went to Maxtor one touch manager software that came with it and the drive did not appear in the window so then I opened disk utilities and copied my notebook hard drive over to the Maxtor ran permissions on each drive and then closed down my system ! today when I opened my Powerbook with the Maxtor on it gave me the grey screen 2x so I disconnected the Maxtor ran permissions again and everything was fine until i power up the Maxtor and Grey screen again! Help How do I fix this?????

Maxtor one touch III firewire 800 its connected to my Titanium G$ Powerbook I am beginning to think its just another drive failure

HT201250 Circle and cross through iTunes icon afte the seagate hard drive replaced and restored data from time machine backup.

Circle and cross through iTunes icon: had the seagate hard drive replaced and restored data from time machine backup. Why does the iTunes icon have a circle and cross through it? As though incomplete? tried everything and still Circle and cross through iTunes icon.

No it isn't something you'd find on the computer, it has to be custom installed from the 10.6 installer disc or Software Update if it wasn't before. It allows you to use older PowerPC applications on your Mac. On the other hand double check the version of iTunes you have does not require 10.7 minimum either.

Help! folder icon w/ exclamation point - hard drive problem?

Similar Messages

Maybe you are looking for