Help for Highlight Tool odd behavior in Acrobat 7.1.0

Hi all,
I am using Acrobat to mark up several PDF documents provided by a software vendor. In some PDFs, the highlight tool erases one or more words when used. It is not hiding them, because an Undo will remove the highlighting and the word or words are still erased. In some cases, the words are within a shaded box, but not always. Does anyone have a clue as to what document property/properties might be causing this? Is it something I can change prior to marking up the document? Thanks in advance.

One opinion. Thoughts? :  perhaps the rendering engine used by Word to produce the PDF is not quite compatible with versions of Acrobat before 8

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