Help for the technologically impaired...(me)

Ok, I won an ipod nano in a contest, and I'm trying to get it set up... but i'm about to give up. when I try to download itunes (from the website or from the cd that it came with) i get an error message saying
"Errors encountered while performing the operation. Look at the information window for more details."
what information window? anyone have a clue what to do from here? what am i doing wrong?

Having the same problem too:
1. When I tried removing the quicktime program, error message says "DLL function call crashed: QT Install Code: Quicktime UnInstall Proc"
2. And when I tried launching iTunes, error mesage says "Operating System Version & computer hardware in use; your Digital Procut ID, whcih could be used to identify your license; and the Internet Protocol (IP) address of your computer"
Am just not getting anywhere.

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