Help for Windows 7 syncing of music through itunes

hi
I downloaded the software for media sync for my windows 7 laptop...
I tried to sync the music from itunes to my blackberry curve 8900, it actually synced without showing the syncing symbol... then when i tried playing the music, it said the media being played is an unsupported format.  i cannot update my phone software on this new laptop either... Please HELP!    =)

This symptom could be caused by an unusable iTunes configuration file. Follow the steps below to troubleshoot this issue.
Remove SC Info.sidb file
(This applies to Win7 or Vista)
From the Start menu, click Computer.
In the Organize menu, click Folder and Search Options.
Click the View tab.
In the "Advanced settings" pane under "Hidden files and folders" make sure that the "Show hidden files and folders" option is selected.
Click OK.
Navigate to the following location by either typing it into the address bar, copying and pasting it into the address bar, or clicking through the folder hierarchy listed: C:\Program Data\Apple Computer\iTunes\SC Info
Right-click the SC Info.sidb file shown and on the shortcut menu, click Delete.
Right-click the SC Info.sidd file shown and on the shortcut menu, click Delete.
Restart the computer and open iTunes.
If this does not work, repair your Quicktime - START / CONTROL PANEL / PROGRAM and FRAETURES / highlight QUICKTIME and click REPAIR

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