HELP! Frozen phone.

My phone worked fine this morning. Then all of the sudden when I placed or recieved calls I could not hear anything, the reciever could hear me. I could text, play games, get on the net, etc. Then I noticed I had a software update. So, I connected to itunes and performed a sync. At the end the phone powered off and on. Then itunes stated the sync couldn't be completed. So, I unplugged the phone from the computer, rebooted it, and connected it back to itunes. Now, itunes does not recognize my phone and the phone screen has a USB port and itunes logo on it. What do I do?? I need help! Thank you!

If your phone isn't being recognized in iTunes see either http://support.apple.com/kb/TS1538 (windows) or http://support.apple.com/kb/TS1591 (mac).  If you are using Windows, be sure to work through troublshooting steps 1-6 at the bottom of the article too.  If still cannot get your phone to be recognized in iTunes so it can be restored in recovery mode then you will have to try putting it in DFU mode.  You can use Google to find information on this.

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