Help get my phone service back please.

Hard to believe that the world's leading telecommunications provider can't fix a noisy land line in 6 months, 6 visits from openreach, multiple bt India support staff promising to take personal ownership, to the last visit leaving me without broadband due to being disconnect at the exchange, only to have the service team tell me oh that's a broadband problem. This forum is my last hope I think for getting this resolved please help !

Hi awmcferran,
Welcome and thanks for posting. I can look into this for you. Drop me an email with the details. You'll find the "contact us" form in the about me section of my profile. Once I have the details we'll take it from there.
Cheers
David
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

Similar Messages

  • I need help getting my purchased music back please

    I'm pretty sure i have somehow deleted a lot of music from my itunes and computer accidentally. I am only bothered about getting my purchased music back, most of which now has a grey exclamation mark next to it and says it cannot be located. I have the purchased music on my ipod, which it plays fine on and have tried to put it back on to my itunes by selecting transfer purchases although this only transferred 18 of my purchased songs. Unfortunately my external hard-drive doesn't work anymore and i haven't got the music backed up anywhere else.
    Being a student i can't afford to pay for it all again or take a 4 hour round trip to my closest apple store so i am hoping someone online could help me, thank you.

    check this post by Zevoneer.
    JGG

  • HT201269 I have upgraded to the iPhone 5s and I have transferred all information over but I do not know how to transfer the phone service. Please help

    I have upgraded to the iPhone 5s and I have transferred all information over but I do not know how to transfer the phone service. Please help

    The phone should have activated when you set the device up. If it didnt, contact your carrier

  • I cannot get bb attachment services back

    I cannot get bb attachment services back.  It is missing from apploader.  I think this is what I took off by mistake and it remove my external display.  Please help.  I have tried multiple suggestions to set to factory, but none worked for my BB Pearl Flip 8220 with v04.6 os.
    Solved!
    Go to Solution.

    Oh dear...we have two threads now going on with this OP....
    Sasi -- please choose one thread to work in and mark the other as solved...it's too confusing to work one issue in two threads...
    Thanks.
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • I had to get my computer cleaned off. I have itunes back now how do i get my phones items back on itunes? I was backed up on icloud

    I had to get my computer cleaned off. I have itunes back now how do i get my phones items back on itunes? I was backed up on icloud

    It has always been very basic to always maintain a backup copy of your computer for just such an occasion.
    Use your backup copy to put everything back.

  • How do i get my phone numbers back after i restored phone back to new?

    how do i get my phone numbers back after i restored phone back to new?

    Where were you syncing the contacts to, iCloud, the computer and Outlook, an email account? That is where you get them back from.

  • Deleted "On My Mac" calendars trying to share to iPad. Have a good copy still on iPhone4s. How do I get the phone calendars back on my Mac?

    Accidently deleted "On My Mac" calendars trying to share to a new iPad. I still have a a full set of calendars on my iPhone4s. How do I get the phone calendars back onto my Mac?
    Not knowing how to move theiPhone calendars I tried this.....
    I have tried importing a .icbu file of each calendar exported just before the deletion.  Every time I import a backup, it restores fine initially with all my old events, but as soon as it syncs with iCloud it empties all the events prior to my deletion of the "On My Mac" set of caledars.

    I had walked away from the computer and found another mouse hanging out on my wife's computer, I was able to plug it in and got the blue tooth set back up. Thanks for your responding to this.

  • If I buy an iPhone5 in Canada and add Applecare in the US, can I use and get my phone serviced in the US?

    If I buy an iPhone5 in Canada and add Applecare in the US, can I use and get my phone serviced in the US?

    Thanks for the response.  Called the Perimeter Mall store yesterday morning with fingers crossed frist thing in the morning.  They had one.  Zipped up there and now I have it: White 32gig i5 rocing a TMobile SIM and an Seidio Active case. 

  • If I purchase an Iphone 5s factory unlocked in the US from the Apple store and bring it to India, will I be able to purchase a global warranty? If not then will i be able to get the phone serviced here in India from the authorised dealer/agent in India?

    If I purchase an Iphone 5s factory unlocked in the US from the Apple store and bring it to India, will I be able to purchase a global warranty? If not then will i be able to get the phone serviced here in India from the authorised dealer/agent in India?

    ankit_shah51 wrote:
    If I purchase an Iphone 5s factory unlocked in the US from the Apple store and bring it to India, will I be able to purchase a global warranty?
    No, as there is no such thing for an iPhone.
    If not then will i be able to get the phone serviced here in India from the authorised dealer/agent in India?
    Nope. You'll only be able to get the phone serviced in the US...no one will touch it in India.

  • I plugged my iphone into my computer but now my iphone looks just like my ipod!! all of my information is gone and i just got my phone so i have yet to back it up. how do i get my phone information back on my phone

    I need help I do not know how to get my phone back to phone setting it is now set up like my ipod and i do not know why or how it got there

    Your title asks "How do I get my iPhone information back on my (iPhone)?
    You also said "I have yet to back it up."  Therefore, all your information that had been on your iPhone is now gone.
    Your iPhone has (and will continue to) been refreshed from iTunes.

  • I can't get my phone to back up

    How can I get my phone to backup? I have plenty of storag.

    Hey Maul1624,
    Thanks for the question. If I understand correctly, you are not able to get the iPhone to backup. I would recommend that you read this article, it may be able to help the issue.
    If you can't back up or restore your iPhone, iPad, or iPod using iTunes - Apple Support
    Thanks for using Apple Support Communities.
    Have a good one,
    Mario

  • How can I get my phone contacts back from iCloud?

    For an unknown reason, all my phone contacts got deleted. I have a back up in my Mac Book Pro but haven't found the way to get them my iPhone back. How can I achive so?

    If they are on your MacBook, open contact on your Mac, click on All Contacts on the left-hand side, click on a single contact to the right and press Command-A to select them all (they should all be highlighted).  Then go to File>Export>Export vCard and save the file on your desktop.  Then email this file to yourself, open it on your iPhone and tap the attachment to import them back to your phone and to iCloud.
    If you have multiple accounts on your phone you might want to first go to Settings>Mail,Contacts,Calendars>Default Account (in the Contacts section) and be sure this is set to iCloud.  This will ensure that the contacts will be added to iCloud when you import them.

  • I cant get my phone to back up to icloud

    I can not get my phone to backup to icloud.

    Sorry, I don't understand the first bit, but if your back up continually fails, you might try turning off back up on your mobile device (settings > iCloud > storage & backup) and then deleting the backup file from iCloud by swiping the backup file on the mobile device (settings > iCloud > storage & backup > manage…) and then turning back up on again.

  • My wife has some how added her phone to my icloud account so stuff like her contacts keep automatically adds to my phone how do i get her phone off it please

    my wife has some how added her phone to my icloud account so stuff like her contacts keep automatically adds to my phone how do i get her phone off it please

    She just needs to delete the iCloud account from her phone in the iCloud Settings.

  • Senior lady needs help getting cordless phones set...

    Hello Everyone,
    I have been successful making calls on Skype but I need to get my cordless phones set up with my home number on Skype. I purchased a Linksys Internet Phone Adapter and it shows it is getting power. But there is no light for Phone# 1 where I have the phone cord hooked up.
    This is the way I have it hooked up:
    A/C power to back of adapter
    Regular phone line wire in Phone#1 from adapter to my cordless base unit
    Internet cable wire from adapter to my internet router
    The CD had no instant setup instructions on it or how to get the drivers off. I found the model number but couldn't figure out how to get the required info in to my computer.
    Can somebody walk me through how to set this up? I'm an 80 yr old lady and all these PDF files looks like it would take somebody with an engineering degree to figure them out. Do you remember that old commercial....."Help! I've fallen and I can't get up!" Well.....that's sorta me.
    Can someone please help me?

    The PAP2T is not compatible with Skype's standard service.  It is only compatible with SIP providers and is usually more difficult to configure as well.  Skype does support SIP in a business environment with additional hardware at a greater expense, unfortunately that solution really won't work for you.  The only standalone device that I'm aware of that is still compatible with Skype is the Freetalk Connect Me (Talk-12xx).  It is similar to the device you have but it is designed to work solely with Skype's standard service.
    I cover the requirements a bit here:
    http://community.skype.com/t5/Hardware/FreeTalk-1200-requires-no-monthly-payment-to-operate/td-p/386...
    There is also a walkthrough of that device here:
    http://freetalk.me/productsupport/ata/
    You can purchase it from the following locations:
    http://freetalk.me/featured-skype-accessories/phone-adapter-for-skype.html

Maybe you are looking for

  • I cannot open safari in iPhone 4S ios 7

    I just used facebook and pressed open in safari for 4 times and it was working fine but after the 5 time it started crashing. I have tried rebooting, respring, turn off and on noting worked

  • Fade to black between slides in slideshow, HOW in Lr 5.4???

    I'm using Lr 5.4. How do I do a simple fade to black between images in a slideshow? I don't want a dissolve. Many thanks for your pointers. gocat9

  • This Site Needs IE 6-7, Anyway Around It?

    Hi, I was hoping to be able to listen to college football games via the internet at CSTV: http://www.cstv.com/xxl/ But it requires IE 6 or 7, would anyone know a way at all I can still listen to it on my Mac without having to use Virtual PC or Bootca

  • Photostream folder is missing, how do i fix this?

    I get the error message that photostream folder is missing and the comcputer claims that there are no photos on my phone as well.

  • Bootcamp gpu for Mac Pro 1,1

    Hi all Looking for a good Windows only bootcamp gpu for Mac Pro 1,1. Anyone one have any ideas for a windows gaming gpu that will work well? Dont need to get latest if the Mac Pro 1,1 slot is limited, but would like to get a better card for Windows g