Help getting my Unlocked Galaxy s5 Active onto Verizon Straight Talk!
I have a unlocked Galaxy S5 Active SM-G870A from AT&T. When I compared it to a regular Galaxy S5 they both have the frequencies needed for both GSM & CDMA. Also looking in the phones settings it can be set to CDMA/LTE and more. (A unlocked Galaxy S5 is supposed to work on any network) But Straight Talk would not let me activate it with the Verizon CDMA SIM in my kit. I contacted Samsung and the conversation is as followed..
Please wait for a Samsung Agent to respond.
You are now chatting with 'Aiden'. There will be a brief survey at the end of our chat to share feedback on my performance today.
Your Issue ID for this chat is ****
Aiden: Hi, thank you for contacting Samsung Technical Support. How may I help you today?
Wes: I have a unlocked Galaxy S5 Active SM-G870A from AT&T. When I compared it to a regular Galaxy S5 they both have the frequencies needed for both GSM & CDMA. Also looking in the phones settings it can be set to CDMA/LTE and more. (A unlocked Galaxy S5 is supposed to work on any network) But Straight Talk would not let me activate it with the Verizon CDMA SIM in my kit.
Aiden: Hello, Wes.
Aiden: I am sorry to know that the Verizon SIM is not working on your AT&T unlocked S5 active. I will check for the available options on our end with this issue.
Aiden: Thank you for the model number.
Aiden: Before we go ahead troubleshooting the issue, I have a few questions to help me understand the issue better. Shall I go ahead?
Wes: Yes
Aiden: Thank you.
Aiden: Is the device unlocked officially from AT&T?
Wes: Yes I had it unlocked from AT&T. Straight Talk made me put it on AT&T
Aiden: Are you getting any error message when you insert Verizon SIM card in your phone?
Wes: Straight talk would not activate it as a CDMA. It is working on at&t but at&t isn"t as good as Verizon where I live.
Aiden: Please contact your carrier so that they will check the carrier profile settings on their end and assist you further with it.
Wes: They (straight talk) told me it was first active on at&t so they can't activate it for CDMA
Aiden: Unfortunately, we don't have an option to activate carrier on your phone from our end.
Wes: Should the phone work with Verizon?
Aiden: Yes, you are correct.
Wes: I was wondering if the "A" at the end of the model # is showing the phone to be at&t only phone.
Aiden: SM-G870A is AT&T specified device and when unlocked from AT&T, you should be able to use it with Verizon.
Wes: Ok thank you I will contact at&t and ask them for more info on it.
Aiden: Sure, you can do that.
Aiden: You can get back to us with the same Chat session if the issue persists, so that the chat history will be saved in our records and you need not explain the issue from the beginning and our agents will pick up where we left off.
Aiden: This chat session will be saved in our records for future reference and the ticket number for this chat session is: ****. Please save this chat ID.
Aiden: We are available 24 hrs, 7 days a week.
Aiden: I am positive that the issue will be fixed when you reach the carrier support.
Wes: Thank you
Aiden: You're welcome. Is there anything else I can assist you with?
Wes: No
Aiden: Thank you for your business with Samsung.
Aiden: If you are looking for more details on the functionality of a product or would like to find answers to some of the questions, visit us at SamsungSimulator for an interactive review of some of our Samsung products. Great to save to favorites…easy access to simulators!!
Aiden: We thank you for your inquiry today and hope your experience with Samsung tech support has been a pleasant one. In an effort to continuously improve our service, we request you to take a minute and complete a quick survey.Please click blue 'X' button on the upper right corner and you will be provided with the survey to complete.
Aiden: Take care!
Aiden: Goodbye!
Chat session has been terminated by the Samsung Agent.
On this link comparing the s5 & s5 active if you scroll down the page a little to where it shows the phones "TECHNOLOGY" they are almost identical. On the phone if I enter *#*#4636#*#* it gives me the option to switch it to just about any frequency there is. LTE/GSM, LTE/CDMA, GSM/CDMA,CDMA only, GSM only, WCDMA, EvDO, LTE only, and a few others. And after Samsung looking the phone up and telling me as long as it is unlocked it will work on a CDMA network is hard to dismiss. ithttp://www.phonearena.com/phones/compare/Samsung-Galaxy-S5,Samsung-Galaxy-S5-Active/phones/8202,8665
Similar Messages
-
Unlocked AT&T 3GS using with Straight Talk
Okay, I have had my phone unlocked by AT&T when I finished my two year contract. I purchased a SIM from Straight Talk and when I received it, it was a Tracfone SIM. I have used the unlockit.co.nz settings (APN) for Straight Talk. I have used the settings that came with my SIM card. I have tried settings suggested on wiki. I am at a loss. I can text message, but I cannot picture message (imessage works when I am on wifi) , or even use the internet unless I turn my wifi on. Any suggestions?
unlocked by AT&T
iPhone 3GS iOS 6.1.2
Sure Talk SIM, tracfoneST is no longer selling sim cards or offering AT&T BYOP service on their website and iOS has stoped supporting ST as far as being able to send MMS. There are hundreds of threads on various websites talking about this. Because it is no longer possible to buy a ST sim card on their website, people are selling them for insane prices on eBay as mush as $100 or more.
You can still buy an iPhone 5 through Straight Talk that uses Verizon. I am thinking this is why ST is no longer being supported on AT&T. -
ACTIVATING 3GS WITH STRAIGHT TALK?
I'm trying to activate my 3GS using straight talk. This is one I bought off ebay, it's "unlocked" but when I try to enter the Serial into straight talk it keeps asking me for the MEID and idk where to find that.
Straight Talk sells you a SIM on their web site if you plan on bringing your own phone. With the SIM, they provide you with a new Serial Number...do not use the one from your phone.
-
Can i buy an iPhone at a pawn shop and get it unlocked for use with Straight Talk wireless?
Just wondering if I can buy a used iphone at a pawn shop or on ebay and get it unlocked for use with the prepaid Straight Talk wireless service? If so, how much would it cost to get it unlocked?
PHones can only be unlocked from the carrier; if you're looking for an unlocked device I'd recommand buying it directly from Apple as that is the only way to promise it is, if you buy it second hand you may find it is locked to a carrier who doesn't support unlocking, or worst yet activation lock
-
How do i get the music on my phone onto a new itunes account
I need help getting the songs on my phone onto my new computer and onto itunes
If they were purchased from the iTunes Store, File>Transfer Purchases in iTunes. If they were not, then you can't. Media sync is one way. Computer>iPhone.
Why don't you just transfer your media library from your old computer to the new one? -
My carrier is Straight Talk (using ATT network) and they require the user to enter the APN settings in order to access their data network. My Iphone 4s is factory unlocked but I can not get to the Cellular Data Network tab to enter the settings?
Yes ATT hides the APN settings so when you try to use a st sim it automatically reads on AT&T network so the APN settings are hidden and cannot be accessed however you can go to apn.straighttalk.com on you'r phone and select APN/data settings then select AT&T then iPhone and a screen will pop up asking if you would like to install the profile for whatever reason it's not verified but works fine. You can also go to www.unlockit.co.nz and set up a straight talk APN profile that is verified not sure exactly what that means but both work to get the data working on the phone for straight talk but it does not make the MMS work. There are a couple other methods I have read about one is on howardforums using ibackupbot to manually change the files on the phone I haven't been able to get mine to stick using that method but other people have and there is a sim swap method to trick the phone to reveal APN settings using a tmobile sim I have not tried this but other people have with success. The last two methods mentioned will make both data and MMS work
-
I have purchased a digital download of elements 13. I have downloaded it onto my lap top . When I try to download it onto my desk top I am getting a message that the activation code is invalid.
I just figured out a solution. I connected my ipod to my computer, went to the 'info' tab on the menu for my ipod. I checked 'Sync Mail Accounts', which were greyed out until I selected them. That connected me to the Cloud and everything went back to normal. Hope this helps someone else!
-
Hi, dear
please help me in unlocking my iPhone 4s
it is only iCloud activation locked. my old Apple ID Disabled.You need to re enable your iid http://support.apple.com/kb/ts2446
Then read about activation lock. http://support.apple.com/kb/ts4515 -
Getting message "Connect to Itunes" on my iphone 4s. I tried but went to factory setting in lock mode? Help me to unlock?
Try assigning Queen as the Album Artist on the compilations in iTunes on your computer.
-
device disabled after entering wrong passcode.
Please help me in getting this unlocked without lossing the data as the data is really important for meI think you should call via phone or perhaps take it to a phone store. I suggest taking your id, box packaging and other necessities such as the reciept of the phone being purchased.
Hope this helped -
When trying to activate my iPad 3, I consistently get a message that the activation server is unavailable, Please Try Again. Does anyone know how to help me?
It is not bricked... I think I finally found the way: http://www.imore.com/how-fix-activation-errors-iphone-after-installation-ios-7-b eta.
The above artical started to help.. but eventually I did the following:
1) put device into DFU mode
http://www.imore.com/tip-put-iphone-ipad-dfu-mode
2) when connecting ipad to itunes, itunes was aware of DFU mode. Just selected the update and itunes downloaded the correct new OS (iOS 7.0.2) and did it's thing.
Note: there was no need to download an older version of iOS. In fact, I was always rejected when attempting a downloaded ipsw. iTunes always said, "This device isn't eligible for the requested build".
Device Info: iPad 3 wifi. Software was iOS beta 7 (7 release 5 I think). -
i have an itouch, most songs i got off my cd's. i have a new laptop and want to put songs from itouch to laptop.I can only get the songs that i purchased onto the laptop? need help with how to get the rest of the songs (from my cd's) from itouch to laptop please??
See this previous discussion:
Recovering your iTunes library from your iPod or iOS device: Apple Support Communities -
Wanting to sell old Galaxy s4. How do I go about getting it unlocked?
I have a old Samsung Galaxy S4 that I am wanting to sell. And I need to know how to I get it unlocked.
Verizon 4G phones are already unlocked.
-
when signing in i get the following error message --- activation server error -- code:E_Auth_not_ready - can someone help?
Please follow the instructions in the link below:
https://helpx.adobe.com/digital-editions/kb/error-e_act_not_ready.html
I hope this will help.
-Chirag -
How to get an unlock code for Samsung Galaxy S3?
How to get an unlock code for Samsung Galaxy S3?
Unlocking your device for use on a USA carrier, is not possible.
Maybe in the future but not now.
You will have to purchase a new device on the other carrier.
Unlocked for use in other countries is possible if it isn't already u locked from the factory.
Good Luck
Maybe you are looking for
-
WITH LSMW USING BATCH INPUT/DIRECT INPUT/BAPI/IDOCS
IN WHAT SCENARIOS CAN WE USE BATCH INPUT/DIRECT INPUT/BAPI/IDOCS WITH LSMW.WHICH IS THE BEST ONE.PLEASE TELL ME THE SCENARIOS OF USAGE.
-
Notification for an update appeared, I proceeded with the update, attempted to start up the new version and was told it is not compatible with mac os 10.4, the version I am currently using. How can I get the former version of firefox back so that I c
-
what are the steps to develop a simple smartforms
-
I just need some help with a homework problem. Problem: You are driving a little too fast, and a police officer stops you. Write code to compute the result, encoded as an int: no ticket=0, small ticket=1, big ticket=2. If speed is 60 or less, the res
-
How to get a dvd to eject from drive when it won't automatically
Put in a dvd into my Mac and it won't play and it won't eject. Is there something I can do to get it to come out?