Help getting speed back up above 2mb???

I had my bt vision installed a few months ago and it was working fine til recently. The engineer that installed it said my speed was borderline and it was sitting at 2.4mb. But now it has dropped below 2mb and im getting the v04 message when i try to play my on demand.
Someone suggested i ask here on how to get my bb running faster again.
Anyone got any suggestions???
Thanks in advance.
Solved!
Go to Solution.

I had broadband in the pre hub days so never had one to enable me to hep but I saw on other postings that the hub may have two passwords on it, one is wireless, one is admin pages. Also saw mention that the passwords are case sensitive. Others have has issues and had to reset the hubs but that would means you lose all altered settings I believe.
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Help getting speed back up above 2mb???

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