Help giving some users standard connections, other users secure

Question

We've setup firewall forwarding and security, and everything works well over port 443.
Need to also give some users standard connections, however.
Have ready the manual front to back, but can't get this to work. Have done this:
-Followed instructions for setting up SGD security services and firewall forwarding. As stated, it works fine if everyone is over a secure connection
-Have ports 3144, 5307, 80, and 443 open
-want to have some users connect over standard connection.
Every time, I get to the login screen, but after entering credentials, it times out and says "No response from the Secure Global Desktop Client"
Can someone please point to where in the manual it explains how to make some people connect with secure connections and some connect with standard connections? We really need a 'how to' as I find I'm chasing down disparate parts of the manual to try to figure this out and am getting pretty lost.
Thank you

Answer 1

Hi,
You can do that, but it needs to open more ports, In the Array Manager Secure connections should be to 443 and standard connections should be to 3144.
So from that starting poing, the users connecting in secure mode will use only 443.
Users connecting in standard mode will use 443 for the first AIP connection before the login process, after the users loggs in, the AIP connection will be changed to port 3144.
Believe me, I see that working from version 3.xx, and I tested it too in 4.30.
So as the previous folk says you can not use only 443 for standard and secure connections.
I hope that helps,