HELP - grayed text in tab "Videos" on 5g's "Ipod Option"

O.K.: so I'm on Windows. I plug in my iPod and it loads in iTunes. Whenever I try to drag and drop a video into my iPod on the left-side icon, it says (basically) "some of the videos cannot be transferred because this iPod cannot play videos". and when I right-click on the iPod and press "iPod Options" and click on the tab "Videos", all of the text is grayed out. And yes, this is a 5th generation, and when I'm using my iPod, there's a "videos" menu. What should I do?

I have (at least I think I have) converted the videos to workable iPod formats.
The problem is that iTunes isn't recognizing that this is a video iPod. The text in the "Video" tab under "iPod Options..." should NOT be grayed out (I should be able to choose between "automatically update your videos" and "manually update your videos").

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