Help! GW altering CC'd external User email address.
I have external Internet users created per TID 10099059. All that
works well (we see them in our system book and can email them fine)
until some one emails an internal user and has one (or more) of the
users in the external domain CC'd. When the user replies-to-all, the
external user's name now contains the GW domain and PO in it which, of
course is invalid and gets bounced.
Example:
Object ID tomw
external GW domain name= ANZ
external GW po name= NZ
last name= willow
Given Name= tom
internet domain= domain.co.nz
email address= [email protected]
When anyone is sent an email with [email protected] cc'd and
then selects reply to all, his email address is "changed" by GW to
[email protected] Of course this is promply returned because
domain.co.nz has no record of [email protected]
System specs GW 7.02HP running on OES Netware 6.5.6
On Thu, 09 Jul 2009 18:55:13 GMT, Michael Bell
<[email protected]> wrote:
>Jim wrote:
>> On Thu, 09 Jul 2009 17:29:16 GMT, Michael Bell
>> <[email protected]> wrote:
>>
>>> Jim wrote:
>>>> On Thu, 09 Jul 2009 15:08:27 GMT, Michael Bell
>>>> <[email protected]> wrote:
>>>>
>>>>> Jim wrote:
>>>>>> I have external Internet users created per TID 10099059. All that
>>>>>> works well (we see them in our system book and can email them fine)
>>>>>> until some one emails an internal user and has one (or more) of the
>>>>>> users in the external domain CC'd. When the user replies-to-all, the
>>>>>> external user's name now contains the GW domain and PO in it which, of
>>>>>> course is invalid and gets bounced.
>>>>>>
>>>>>> Example:
>>>>>> Object ID tomw
>>>>>> external GW domain name= ANZ
>>>>>> external GW po name= NZ
>>>>>> last name= willow
>>>>>> Given Name= tom
>>>>>>
>>>>>> internet domain= domain.co.nz
>>>>>> email address= [email protected]
>>>>>>
>>>>>>
>>>>>> When anyone is sent an email with [email protected] cc'd and
>>>>>> then selects reply to all, his email address is "changed" by GW to
>>>>>>
>>>>>> [email protected]. Of course this is promply returned because
>>>>>> domain.co.nz has no record of [email protected].
>>>>>>
>>>>>> System specs GW 7.02HP running on OES Netware 6.5.6
>>>>> Do you have internet addressing enabled? And are using that to define
>>>>> the internet domain?
>>>> It is for ourdomain.com but there is not an entry for the
>>>> domain.co.nz..should it be?
>>> I mean under the external po.
>>
>> Under the External PO--properties--Groupwise--Internet Addressing, I
>> have the 1st override checkbox checked and the Preferred address set
>> to: first name.last name@Internet domain name. Also, the end override
>> Checkbox is checked with the Internet Domain Name set to domain.co.nz.
>>
>>
>Take a look at TID 3230787 which i wrote years ago. Most of it is the
>same, but let's double check. Also note the workaround listed at the end
>- instead of internet addressing, an alias can be used, although we try
>to avoid those these days.
I followed your tid. I noticed your note at the bottom is the exact
issue I am having. I believe I have it configured as you say. Is
there a way I can check the actual config file to make sure the change
really is there? I would be glad to send a pdf'd screen shot of the
area. Thanks.
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