Help!!! hard disc problem message 40gb zen ex

My son purchased a Zen Extra 40 gb about 6 months ago and now will not operate. When trying to reboot, no matter what you try and do, harddisc problem message is displayed. What if any thing can we do? If it's something we can't fix ourselves, where can we send it for repair? Can't seem to find any info on non-warranty repairs! He spent his own money to purchase this... I'd hate to see it go to waste after only 6 months.
Scott

You can try the advice here in the Zen FAQ at Nomadness.net at your OWN RISK.
If this doesn't help, or you don't want to risk it, contact Creative Support via the normal route to arrange an out of warranty repair.

Similar Messages

Zen Touch Hard Disc problem (after repai

I just recently got my zen touch back from warentee repair were I beli've it was referbished.
However, within 2-3 weeks from getting it back its already acting up again
songs will jump or play another song alltogether for a couple secounds during play.
Also in the last hour I can hear the hard disc scratching on the inside and i tried disc cleanup but found that it wont even go past the menue when I turn it on.
Any tips?

Contact support and get it replaced.

T60 hard disc problem

Dear Lenovo,
My T60 about four days ago has been ruined by a virus (spyware?) from xxxxxx.com, and since then I can not acces the hard disc. I can't boot the laptop and I have been used tools software such as chkdsk but still not working.
Please tell me how to solve this problem or please inform me where to find lenovo authorised service centre in Jakarta, Indonesia for my T60.
Best Regards,
Satyagraha
Moderator Note; potentially dangerous link edited
Message Edited by andyP on 05-15-2008 09:53 AM

There are a few methods:
Restore your system using the recovery partition (I am unsure if you would lose any data on the existing drive - it is most likely you will)
Do a repair install of Windows if you have a Windows XP CD available (I do not know if Vista has this function)
Remove the hard drive from the computer, and plug it into a computer that has an antivirus already installed, using a laptop IDE to USB adapter if you have access to one
Look online to see if you can find more information about how to manually remove the virus - I have been unable to find that particular virus name - are you sure that is the virus you have?
It is likely your hard drive did not die, the virus just prevented your system from booting properly.
T61_Wide | Model No. 7662 - CTO
Core 2 Duo T7250 | 2GB OCZ DDR2-800
82566MM Gigabit | 4965AGN Centrino Pro

External Hard disc problem

I just bought a Samsung portable hard-disc (external) but I've run into some trouble.
I don't have a problem transferring files to the hard-disc from my old dell laptop (plug and play), and I can copy the files from the hard disc to my MBP. However, whenever I try to copy files from the MBP to the hard-disc, I get an error messag that goes: "xxx file may not be transferred because "New Volume" (title of hard-disc) cannot be modified.
I tried erasing the hard-disc using disc utility, and that allowed me to copy files from the MBP to the hard-disc. However, after doing so, my dell laptop couldn't detect the external hard-disc. I then formatted the hard-disc and gave it a disc-path on my dell, but when I did that, I got the aforementioned error message when I tried copying files over from my MBP to the external hard disc.
Does anyone know what I'm doing wrong?

The reason your Mac couldn't write to the disk initially is probably that your Dell formatted the disk as an NTFS volume (most Windows disk are formatted as NTFS these days). OS X can read an NFTS disk, but cannot write to it.
When you erased the disk with Disk Utility in OS X, it's likely that you reformatted the disk as an HFS+ volume (most OS X disks are formatted as HFS+ these days). Unfortunately, Windwos cannot read or write HFS+ without some third party software.
You have two solutions available.
First, you could use Disk Utility (or the Windows equivalent) to format the drive as a FAT32 partition. Both Windows and OS X can read and write to FAT32. However, FAT32 is a bit of an outdated standard, inferior to both NTFS and HFS+.
The other option is to keep the disk formatted as HFS+, but use third party software to work with the disk in Windows. Google "Macdrive" and you will find some nice software for this. The downside here is that you have to buy a third-party program. However, HFS+ is far superior to FAT32, and at least you can try out Macdrive for free before deciding to pay up and go this route in the long run.

Hard disc problem?

Whenever I try to sync songs to it, it transfers normally for a bit, and then hangs up and won't transfer anymore, leaving only a few complete songs and the rest partial or untransfered. This is often followed by my music "disappearing" on my iPod. The space is still used, but it says there is no music on it. This problem has progressively worsened in the past week, to the point where I cannot sync any songs. My previous iPod suffered the same thing shortly before dieing completely. I have tried resetting, restoring, different USB ports, cables, syncing programs, and computers. Is there any way to have this fixed, since I've had my iPod for only four months?

belbol wrote:
My pc hard disc is faulty.
If in warranty you need to contact HP warranty support to fix this otherwise if out of warranty you should copy your data/file to save them and buy a new HDD and if you didn't create the REcovery Media when you first bought the laptop you will need to reorder them from HP and use those to restore it back to Factory install.
Obtaining HP Recovery Discs or an HP USB Recovery Drive
Read this before ordering your Recovery Discs! (US and Canada Only)
Creating Recovery Discs or Saving a Recovery Image to a CD/DVD/USB Flash Drive (Windows 7)
I am a Volunteer to help others on here-not a HP employee.
Replies aren't online 24/7 because of Time Zone differences.
Remember in this Day and Age of Computing the Internet is Knowledge at your fingertips if you choose understand it. -2015-

IPod Hard Disc Problems

Hi,
My iPod mini has a few hard drive problems. I restore it, I reformat it, I Reboot it. I some how manage to put one song on but otherwise its F%#@*ED!!
Thanks,
Luke Z

Have a read the following but I have a feeling that the Hard drive of your iPod is dead likes mine
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/itunes/download/
For old and other versions of iPod updater for window you can get here
http://www.ipodwizard.net/showthread.php?t=7369
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes 7 and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iTunes 7 and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ or ifixit at your own risk
http://www.ipodresq.com/index.php
http://www.ifixit.com/
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=3597173#3597173
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
Cant put it into disk mode
http://discussions.apple.com/thread.jspa?messageID=3786084#3786084
I think my iPod just died its final death
http://discussions.apple.com/thread.jspa?messageID=3813051
Apple logo & monochrome battery stay
http://discussions.apple.com/thread.jspa?messageID=3827167#3827167
My iPod ism’t resetting and isn’t being read by my computer
http://discussions.apple.com/thread.jspa?messageID=4489387#4489387
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

Help - Getting Disc Full message

Hello, hope someone can help here... I have a 13" macbook pro and have been working in a word document. have just tried to save it - but am being given a message that tells me the macintosh hd is full and to try another drive.
I emptied my junk folder and got rid of a few downloads but am completely stuck - and panic-stricken, as its clear my much worked on report isn't saved.
I have plugged in my external hard drive that i do my time machine back up on, but cant see it in my finder.
Please can someone help? How do I clear out a bit of memory? Is there some sort of cache that needs to be emptied regularly... I don;t know what to do and there is no one I can ask - I'm not even sure how to use this forum or if I'm posting in the right place...
Thanks
Ali-bongo

From Finder menu -> Go -> Go to Folder ...
/private/var/log
Take a look at those different log files - some of them may have grown really huge.
You may free some space by deleting older files.

HELP ME PLEASE - Problem with my ZEN TO

Every time I turn on my zen its stuck on Recovery Mode. How do I get out of this and how to I get my Zen back to full working order?

Go to http://forums.creative.com/creativelabs/board/message?board.id=dap&message.id=45076&view=by_date _ascending&page=2 and there is solution. (fresh xp needed 'cause this solution will not work). Next time read this forum...you'll find here many problems which are resolved. It's easier to find solution here then post another question about the same problem...ehhh

External Hard Disc problems after upgrade from OSX 10.4 to 10.6

I have a La Cie external hardisk which I connect to my MacBook Pro with a firewire cable. It is formatted with UFS/Unix filesystem and was very fussy about being unplugged without being ejected under 10.4. If it was accidently unplugged with 10.4 it would take about 10 minutes to mount the next time it was plugged in, while it was checked, but would work fine.
Now with 10.6.1 the permissions show me having only read access (so I decided to make a copy of the disk and reformat it). Unfortunately when the disk is plugged in, it immediately shows in the finder, but is behaving strangely - it only shows some of the files in the filesystem and ceases to function at all after a few minutes. If I try to verify the disk using Disk Utility I get an error message saying that it is unable to unmount. I've also tried DiskWarrior, but it says the filesystem is unsupported.
Any ideas would be gratefully received...
Thanks!
Chris

this very much sounds like a failing/failed hard drive. you can try reformatting it wile booted from the snow leopard install dvd using disk utility there. if that does not work (I suspect it won't) I would get rid of it altogether.

Hard disc full message on my macbook pro

I have 391 gb used, and am maxed out. What is the best way to get more space? What can I do besides deleting pictures?

Have a look here...
what-to-do-when-your-hard-drive-is-full.html

Serious hard disc prob

Hi, this is my first posting I am glad that there are forums related to Creatives buggy software. Heres my problem:
my Nomad Jukebox 3 which I ve had for 2 years has all of a sudden stopped working, meaning when I start it up, it automatically goes into rescue mode. When I tried disc cleanup it does nothing, when I reload OS it says hard disc problem, and when I reboot it just brings me back to rescue mode as well as reseting the player through the back.
Today I tried to format, and I was at the point where I was willing to lose 3,000 songs just to get my player back to normal, well needless to say it also brought up those famous words "hard disc problem."
Ive scoured through Creatives website for any clues on how to fix this problem, which brings me here. Ive emailed them telling them the problem, and they suggest I pay 40 U.S. plus shipping and handling and then wait a month or so and pay through the nose to get it fixed. Well I li've in Canada, so its goign to cost me more, also, I am a student so I dont have that kinda cash lying around.
Is there anything I can do to solve this (at least to me) serious problem? or should I buy an IPod when money is available?
thanks.

Yeah, I have the same problem. This is definitely a problem Creative needs to address. Stupid hard disk. It sounds like a head crash, where the head is just smashing up against the metal palettes in the hard dri've. It kind of sucks. Really. Really. Hard. Mine is a Zen Touch, and I've only had it a month. BUT UNDER NO CIRCUMSTANCES WHATSOEVER CAN YOU SWITCH TO APPLE. I mean, just look at them, hoping to attract people with a screenless, music playing stick of gum. Phhhhh.

Hard disc crackles occasionally

Hi all,
I have had my new MBP for a month now and mostly it is silent (apart from soft fan noise when it's working hard), but lately I have noticed that sometimes the hard disc will start to crackle just like an old PC. This will go on for quite a while - several minutes. It happens mainly (almost exclusively) when I have the computer on my lap rather than at my desk.
Is this a sign of a hard disc problem, or normal?
Thanks,
Sean

I would get it looked at ASAP. A noisy hard drive can be serious. KEEP BACKING UP!
-Bmer
Mac Owners Support Group
Join Us @ MacOSG.com
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I have successfully downloaded lion, and after I click restart, the message " you hard disc is corrupted and cannot be repaired. Please restart" keeps looping. Help !

I have successfully downloaded lion, and after I click restart, the message " you hard disc is corrupted and cannot be repaired. Please restart" keeps looping. Help !

First try restarting your Mac into "safe mode", which will run the equivalent of a Disk Utility "repair disk" operation. If your Mac shuts down during that process, you'll have to try something a little more powerful (and more expensive), such as DiskWarrior.

The hard disc of my laptop has crashed and i lost all the data. Now I want to take back up of my I phone and transfer contacts , messages and music back into my laptop , how can I do that. Pl help

The hard disc of my laptop has crashed and i lost all the data. Now I want to take back up of my I phone and transfer contacts , messages and music etc back into my laptop , how can I do that. Also let me know how I can transfer the contacts into Windows contacts from I phone. Pl help

Your content will only be where you put it. It has always been very basic to always maintain a backup copy of your computer.
You can transfer itunes purchases from your iphone: File>Device>Transfer purchases.
You can import your pics taken with the iphone as you would with any digital camera.
You can e-mail the other pics to yourself, they will never be of the original quality.
You can out a unique contact and calendar entry on the computer. You should get the option to merge the data when you sync.

Hard drive replacement with recovery disc problems - Windows Troubleshooter Error 0x8E5E0247

I have a 2009 Satellite A505 laptop
64-bit Operating System with Windows 7 Home Premium, 4 gigs of RAM, and Intel Duo CPU, 2.20GHz
The original Toshiba 500 GB Hard drive finally gave up the ghost and I replaced it yesterday with a WD Scorpio Blue HD Model WDBABC500ANC-NRSN (SATA 8 MB :Mo Cache 5400 RPM)
Easy, straight forward replacement. No problems.
I got out my Recovery Discs which I created using the Toshiba recovery disc utility back in 2009. As I remember, at the time, the process of creating these discs was easy, and it was the first thing I did after registering my computer.
The process created 5 discs, which the last, number 5, is the Applications and Drivers. I have done this process before on other computers (Gateway and Toshiba) and it is usually pretty straight forward and problem free.
Not so this time, and have to wonder about the Toshiba Recovery Discs that were created! Why aren't these working correctly?
I followed the normal process to boot the new Hard Disc on the DVD Recovery Disc 1, and everything seemed to work normally. I followed every "next" prompt, and installed each new Disc 2, and 3 as prompted.
After Disc 3, it said it was finished, and then went throught the Toshiba unpacking and the Windows installation process with multiple re-starts and Window start ups. Again, everything seemed normal, except I wondered why I never received a prompt for Dsc 4 which was unused in the recovery process. Is that normal?
During the Toshiba automatic unpacking and installation process, where various drivers were being installed, Windows errors began returning that said something like this, "Windows requires a digitally Signed driver, and the driver is unavailalbe and could not be activated in Windows 7 . Programs relying on them may not work. "
The problem drivers included the Realtek RTL8191 SE Wireless Lan 802.11n PCWE, the Richo pcle memory stick, Realtek High Definition Audio, Video Controller, Richo PCLe SD/MMC Host Conroller. and a few others....
I did not touch the keybroad or intervere in anyway, and let the installation process proceed until everything was installed. I then went through the first Windows start up process where you set the region, time and create the USER ID, set the adminstrator rights and even got the Toshiba Registration prompt.
When finished, I noticed that the sound was not working, nor was the Wireless Network Connection, and when I attempted the usual Windows network Trouble Shooting process, it returned a Windows Error which said "A problem is preventing the troubleshooter from starting"
I then viewed the error details. They said...
Package ID: Unknown
Path: C:\windows\diagnostics\system\networking
Error Code: 0x8E5E0247
USER: mvh-PC\mvh
Context: Restricted
I then went to MS Windows 7 Troubleshooting forum on the internet using another computer.
I followed all the 'cmd' processes for "supposedly" solving these problems by running System File Checker [SFC] scan on the computer which was supposed to replace the missing or corrupt files.
Well, no joy. The issue presists.
After some problems accessing the CBS log, I was able to view it, and it provides no useful information as to why the errors where unable to be corrected.
I tried following everything on this MS How to Use File Checker document:
In my CBS file I got a lot of SQM "Failed to start" and "Failed to read" and "Failed to upload" and CSI "Repair results created"....
but did not get any "Cannot repair member file" type of messages to use the 'cmd'
takeown /f Path_And_File_Name function
I then started over. Rebooted the computer again, starting with Recovery Disc 1 and several hours later was back to the same problem. Geeze
I have checked all the various Device drivers that are shown as not working in the Device Manager. I have tried uninstalling them all, and then re-installing them both automatically during Windows 7 start up, and also from the Recovery Disc 5 which had the original drivers. Nothing works.
When I clicked on "Connect to the Internet" on the Windows Control Panel, I am returned a prompt that says "Windows did not detect any networking hardware" and so,even with a direct Ethernet connection to my cable modum, I was unable to download any Windows updates or new drivers to see if that fixes anything.
I am stumped.
Any suggestions out there? I don't want to waste a lot of money paying for more technical help for an aging laptob. If this is beyond a simple fix, then I think I will just go and buy a new cheap computer from Asus having wasted the ~$70 bucks for the hard drive for this one.
It shouldn't be this hard, should it?
I have considered buying new recovery discs directlly from Toshiba, but if the process that came with the computer can't create correct discs that work the first time, what promise do I have that another $29.95 won't just be a waste of money too?
Thanks for any helpful hints about what I may be missing or overlooking.
Regards
Marvin Van Horn
Solved!
Go to Solution.

Jerry...
I think we can close this one out as 95% solved. I did get the Intel (R) Rapid Storage Technology loaded after installing the Intel (R) Chipset Software Installation Utility. The instrustions were not the simpliest for the novice, and it took me a while to figure out if my system was running in RAID or ACHI mode. I decided that it was ACHI, so could proceed, even though I did NOT find this information in the Device Manager where they said I should have...
Also, it was a little confusing on the Intel site which file to download. I first did the zip file, (f6flpy-x64.zip) but could not figure how to execute it or put it on a disc, so downloaded the (iata_enu.exe) and hope it was the right one for a 64 bit system.
Anyway, I am now connected via Ethernet cable to my modem, and down loading 126 Windows Updates which should take a while.
My only other issue, that I am aware of is that I do not seem to have any Wireless Lan software, and even though I have added Lan drivers via the recovery Disc, they do not show up anywhere.. Will have to figure out what is going on here, and why it isn't working...
Maybe it is related to something in the Device Manager called
"Other Devices" Under that I have 4 items not working. They are listed like this...
Base System Drive,
Base System Drive (a duplicate?)
Network Controller
Video Controller.
I have tried uninstalling them, and allowing Windows to reinstall, but they still are not activated. Not sure what this is for, and how to update it, but will search some more on another forum thread for these issues. Maybe I will try again after all my Windows updates are done and see what happens.
Thanks again for your help. If you have any other insights on the Wireless issue, that would be great. It is turned on, but in the Windows tray, I only get the Ethenet Icon option, and it does not see or present wireless connection options like before. I am sure this is something simple.
cheers
mvh

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