Help HelpHelpHelp On USB ports!! Compaq Presario CQ5222IT

Hello everybody!
Sorry for writing this again but i really NEED help!
I have a HUGE problem on my desktop Compaq Presario CQ5222IT!!!!
All USB ports are DEAD!!! They won't work for anyreason!!
I don't know what happened all i know is that i can't communicate with my PC at all!!!
I can't log on to Windows(keyboard and mouse are out because they are USB) and i can't enter BIOS!!
I don't have other ports only USB!!!!
I tried to remove battery, to remove RAM but nothing happened!!!
Can any one tell me what can i do???
Is there any possibility to reset USB ports on motherboard???
Model-CQ5222IT
Product-VN499AA#ABZ
Serial-[edited Serial Number by Moderator]
Thanks in advance

Hello @big_boss,
I understand that your Compaq Presario CQ5222IT Desktop PC's USB ports are not working at all on your computer. The issue you are describing appears to be a physical issue. Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html.
I would like to thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

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Hi,
It does not make any sense. Based on its support page, it uses "Conexant HD-Audio SmartAudio 221 Driver" for Vista
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Really hoping someone can assist me obtaining the Realtek High Definition Audio driver for the Compaq Presario SR1429UK desktop.
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HELP ! My USB ports seems to be deads !

Hello,
For my weekly back-up, I use an USB external HDD that have to use 2 USB ports.
In order to use only 1 port, I've connected my external HDD to a power supply.
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So, I've unplugged all the rest on the USB (my keyboard with my mouse plugged-on) and I've reboot the MacBook. Unfortunately, it told me again that the USB port was using too much energy.
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http://dl.dropbox.com/u/331131/info_sys.png
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----French version----
Bonjour,
Pour mon back-up hebdomadaire, j'utilise un disque dur externe en USB.
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J'ai remarqué que mon boîtier de disque dur avait une prise pour alimentation externe. J'ai donc branché la première alimentation qui m'est tombée sous la main et qui semblait être faite pour lui. Comme ça, j'avais l'intention de ne brancher le boîtier qu'à un seul port USB et ça aurait dû fonctionner...
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J'ai plus le message, donc j'ai un peu d'espoir qui revient et je rebranche ma souris pour tester le port... rien.
Je redémarre, re-test... rien.
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http://dl.dropbox.com/u/331131/info_sys.png
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Avez-vous une solution pour ré-activer mes ports ou dois-je faire mon deuil ?
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Try to reset the parameter random access memory (PRAM) and nonvolatile RAM (NVRAM) on your computer. Turn off your computer, then restart it and immediately press and hold the "Command," "Option," "P" and "R" keys on the keyboard. Release the keys after you hear the startup chime for the third time and your computer should boot normally.
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http://forums.lenovo.com/lnv/board/message?board.id=T_Series_Thinkpads&message.id=20595&query.id=432...
have a read.
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http://
HELP ME
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OK, I have no idea but fortunately my usb ports work fine now.
I don't know how to fix the problem. But I can assure that thanks to Ubuntu it's fixed. My last two operations were:
- Flash the BIOS
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Yesterday, I'm full disappointed and I was going to prepare my hard discussion with my provider when suddenly I found a this post:
http://askubuntu.com/questions/69594/my-usb-ports-randomly-stop-working-till-a-reboot
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- Type # acpi = force irqpoll
ELSE
- Flash the bios as show in this forum
ACLARATION: I think that this algorithm might help you but I don't prove this. It's your responsible to do that. I only write the items that I learn with this issue.
CONCLUSION: I don't wish that anyone has this problem. I lost one week trying to solve it.
POST RELATED TO USB DON'T WORK CAUSE PROBLEM (ABOUT dmesg and interpretation)
https://bbs.archlinux.org/viewtopic.php?id=102553
POST RELATED TO FLASH THE BIOS
https://forum-en.msi.com/index.php?PHPSESSID=0uaa1psa1gln707een5uu6sb16&topic=138659.0

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Hello sqvic,
The following articles provide some useful tips and information that can help get your USB ports working.
OS X Mavericks: If a USB device isn’t working
http://support.apple.com/kb/PH13876
USB: Troubleshooting Error Messages
http://support.apple.com/kb/TA25618
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Hello sqvic,
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Hello again ZhayneW,
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I would like to thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

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The only option for a modem if one is not bought as an option would be a USB connected modem. U.S. Robotics makes one. Take a look here at NewEgg. It is unfortunat that this laptop does not come with an express54 slot.
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****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

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What OS are you running- Vista or Windows 7?
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I totally understand now, thank you SOOOO VERY MUCH!!! You have been a huge help and very friendly Would you mind if I add you to my friends list or something on here? You seem to really know your stuff and understand everything I have said, I like that and would prefer to just deal with you if I ever have any problems again lol. Also, I have given Kudos to every response you have given me and would like to give you the solution part as well, but not sure which one to select as the actual answer to the problem lol so which would you prefer me to click? Either way it's all yours, I can't thank you enough, you're amazing!! lol Hope you have a great day and fabulous week, take care!
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Actually a USB mouse with a USB dongle is much nicer. I have a Microsoft Mobile mouse 6000 that works well for me on my laptops.
Have you installed the Microsft Host controller update for your notebook yet?
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

Help HelpHelpHelp On USB ports!! Compaq Presario CQ5222IT

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