HELP! Hey, (Yeah YOU!) I need some HELP with an OEM Audigy 2 ZS Platinum Pro SB0360 installat

Hi Everyone.
I'm new here so I'll try to be kind and make lots of helpful friends, especially folks at CL.
Do you like a challenge?
Try this on for size.
My problem.
I'm working on a PC for a doctor friend. It's a Gateway P4 dual 3.0 gHz "Media Center" unit.
He let the antivirus proggie lapse and it was full of spybots, trojans and some missing stuff his kids (he says) had done (little kids like to click on stuff and he has 4 kids under 6 years old...).
Anyway, I needed to re-install the whole system back to the original state. GW2K docs seemed to make that a piece of cake.
Everything went well until the turkeys at GW2K threw me a curve - their CD re-install system just stinks. The CDs don't seem to AUTOSTART very well, the OS looks different than original (fo example - just plain ole XP Home instead of the neat-looking "Media Center" branding on the startup splash page), and then I got to a real problem.
The SB0360 Audigy 2 ZS (Platinum Pro, I think) driver from GW2K installed OK, but the associated apps CD keeps spitting back that it doesn't find a "Sound Blaster" card.
The Device Manager says its a Creative SB Audigy 2 ZS.
I've tried to use updates from CL but they also spit at me - "No Sound Blaster found, Exiting".
It seems that the Plug and Play only likes the GW2K driver, but the Apps CD don't like the "Creative" part, and so it balks. The CL drivers give the same message.
GW2K tells me to contact Creative Labs or (haaaa) SAM'S, the purchasing store.
Talk about the royal runaround...
Anyway, anyone got any good ideas?
I can't seem to find anything on the net to help.
I'm about Google-ed out.
Thanks in advance!
P.S.
I do have sound, Music CDs play fine and Windows sounds work OK.
I just need to install those Audigy Apps from the GW2K CD...
Message Edited by GrimWeeper on 2-02-2004 03:0 AM

Anybody wants to help me ?I wait your answer for my question...!
Thanks

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