Help: How can I see what number is dailed by the caller? (SPA504G & 2 different Sipgate accounts)
Hi,
I am Daniel and a complete newbee regarding VoIP and the SPA5xx phones in particular. I hope that one of the pros here can help me out...
My problem is that I cannot see if a caller is calling for number A or number B.
I have the following setup:
- Multiple sipgate accounts (one for company A and one for B) and tehreby 2 different numbers, too
- one Cisco SPA504G
I registered both accounts on the phone. I use Ext. 1 & 2 with Sipgate account A and Ext. 3 & 4 with Sipgate account B. I can call out using either account of A or B and caller ID is used from the respective account. So that works fine.
What I cannot make work is that I see if the caller is calling the number of account A or B. It always shows me on the phone that the user is calling for account A (also if the caller has dailed the number of account B).
Do you know how I could make that work?
Thanks a lot for your help in advance! It is very much appreciated...
Daniel
Do you have line key 1 and 2 mapped to ext 1 which is account A? Line key 3 and 4 mapped to ext 3 which is account B?
That would allow you to see calls to ext 1, flashing the line key 1 and 2 while calls to ext 3 would flash line key 3 and 4.
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