Help!  How do I get into my InDesign CS2 files?

The other day I tried to open my InDesign files and I got an error message that said "Adobe InDesign is shutting down.  A serious error was detected.  Please restart InDesign to recover any unsaved InDesign documents." 
It happens each time I try an open the program.  I press the "ok" button and the program closes but nothing changes.  I've even restarted my computer several times.
Can someone help me?  In Design is holding my files hostage! 
I called customer service and they can not give me any technical assistance because I have CS2 and the current version is CS4.  I was told that the forum is my only hope.
Any help is appreciated.

I've saved the file before by opening it on a different computer and exporting to .inx, but I've no idea what was going on withthe files. It's something that hasn't happened to me since CS2 (fingers crossed), but it usually involved cleaning out the libraries
Users > (Your login name) > Library > Preferences > Adobe InDesign > InDesign Recovery
I found this for you:
http://www.justskins.com/forums/indesign-cs2-crashed-for-good-13681.html

Similar Messages

  • Help. how can i get into my word 365 subscription on my iMac.  i just can't adapt to pages the same.  I'm a new user transferring from microsoft pc

    bought a new iMac recently.  need to get into word 365 for which i pay monthly subscription.   when i try to login, it tells me i don't have the outlook web app. is this something i need to install first?

    Do you mean your Windows Office suite? Because my first thoughts would be that Office for Windows and Office for Mac are two different products.
    When I switched to Mac after using PC for years, I had to buy Office for Mac. My Windows (for PC) wouldn't have worked at all. I would imagine the paid per month (or whatever) system would be the same.

  • How can I get into my locked Dreamweaver files?

    I bought a new iMac last week and transferred my CS4 files from my G5 (not Intel) to the new machine. First I used Apples migration assistant and found I couldn't open any of the CS 4 Adobe programs. So after Googling for answers I copied them all to an external hard drive and moved them onto the iMac that way. Now Illustrator and InDesign work fine, but I get this message when I try to open a file in Dreamweaver; "xxx.html is a locked file and can be viewed but not changed. What would you like to do with this file?" If I click 'View', I can open it but can't do anything with it. Also, I can open and manipulate my Photoshop files but can't save them. I have a bunch of web clients waiting for me to solve this problem. Any suggestions would be gratefully received. (And yes, I installed Rosetta on the iMac).

    It has nothing to do with your activation. How do I know that?
    Simple: Up until 2009 I worked with developer's copies of CS3 and CS4 under a volume license through a former employer. A pre-loaded serial number. NO activation. I installed it and used it for eight months on one system WITH NO INTERNET CONNECTION. There was no way it could have activated even if it was required to. I edited files from other systems day in and day out on that machine.
    I jump sites between a CS3 and CS4 machine regularly now. Different builds different serial numbers different activations. I even did it between CS4 and CS5 and my PC and MacBook.
    Trust me when I say this is a Mac OS permissions issue.
    You might want to look up the procedure for performing a CHOWN and and CHMOD permissions change in Single User Mode on these files. But it has nothing whatsoever to do with your activation of Dreamweaver.
    If you need further proof. Uninstall it and reinstall as a trial. No serial number, no activation. It still won't open the files because it has nothing to do with it, even in a version (30 day trial) that requires no activation.

  • I have Mac OSX maxmini; Safari states "can't open server since starting with 'open-help-anchor'.  How do I get into the web site this is blocking?

    I have Mac Mini OSX 10.6.2; Safari states "can't open server since url starting with 'open-help-anchor'.  I didn't type this but possibly I was hijacked but it only occurs on the specific banking site I'm trying to get into.  How do I get into the web site I've always been able to get but now this is blocking it?   Is this related to cookies?

    https://discussions.apple.com/message/25085868#25085868
    I started a thread in safari maverics, I ment to put it in iOS Safari.  New Thread lists all the steps I've taken.  No I haven't tried another browser.  I've only ever used Safari on my iDevices.

  • HT1414 how do i get into my ipad if i do not know the passcode and i dont want to erase everything on my ipad please help

    how do i get into my ipad if i do not know passcode and i dont want to erase the data i have on it

    Hello Mariemonkey82
    Follow the steps in the article below to put your iPad into recovery-mode so that iTunes can restore it.
    iOS: Forgotten passcode or device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
    While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    Continue holding the Home button until you see the Connect to iTunes screen.
    iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.
    Regards,
    -Norm G.

  • I have a macbook pro version 10.7.5 and my mailbox will not open at all and comes up with a quit message even though it is not open. how can i get into my account. it works on my iPhone an i have internet and all other functions working on my computer

    I have a macbook pro version 10.7.5 and my mailbox will not open at all and comes up with a quit message even though it is not open. how can i get into my account. it works on my iPhone and i have internet and all other functions working on my computer

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Step 1
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
    Step 2
    In the Console window, look under User Diagnostic Reports (not "Diagnostic and Usage Messages") for crash reports related to the crashed process. The report name starts with the name of the process, and ends with ".crash". Select the most recent report and post the entire contents—the text, not a screenshot. I know the report is long. Please post all of it anyway.
    In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
    Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.

  • I have an Iphone 3Gs. I need to get contents of messages that were sent and received on the phone in June for evidence in court. I read online that the Iphone internal storage keeps all data done on phone in the storage. How do I get into it?

    I have an Iphone 36s. I need to get contents of messages that were sent on the phone in June of this year. I read online that the phone has an internal storage that keeps all data when phone is used and that this internal storage can be accessed. I need the contents of particular messages for evidence in court. How do I get into the internal storage? I've tried some of the methods that people post online, but none of them have been successful. Help!

    If you still have a backup from that point in time as part ofr your computer backup history, you could restore the backup folder, restore the phone from that backup and have the messages on the phone.
    More details about restoring from old backups can be found here: iPhone and iPod touch: About backups

  • How do you get into the BIOS on a Satellite 320 CDS.

    Hi my name is steve I was wondering how do you get into the BIOS on a satellite 320 CDS. As this is my first format on a lap top. Done plenty on desktop computers just never laptops. As some fool tried to do it before me and distroyed it. Now the only thing that happens is after the toshiba logo disappears this message comes up, INVALID SYSTEM DISK, REPLACE THE DISK AND THEN PRESS ANY KEY. It use to run Windows 98 and it worked great for how old it is. Was hoping to put XP on it but its only got a small hard drive (4099mb). So will have to put 98 back on it till I get a bigger hard drive.Only need it to teach my daughter how to respect a laptop. I mainly want to get into the BIOS for format. Any instruction on how to get into the BIOS would be great, as I'm good from there. Thank you in advance for your help.

    Hi,
    I don't know the exact method for the Satellite 320 CDS.
    But most of the Toshiba notebooks use one of the following methods.
    If you see a message while booting "Press F2 to enter setup", do it and you get into BIOS.
    Or you have to press ESC while booting, then press F1 when prompted to and you are in the BIOS.
    Bye

  • How do I get into my iPhoto app on my Mac.  It says it's locked and when I put in my apple password it tells me it is not valid and locks me out.

    How do I get into my if app?  It says it's locked and when I put i my apple password it tells me it is to valid and locks me out.  I tell it to repair it and it still doesn't work.  I never changed it and I assume it should be the same as my apple password.  Can some one please help me?

    With the amount of information you've provided it's impossible to offer a solution.  We can't see your computer so we need to know the details of your problem and setup, i.e.:
    what version of iPhoto are you using?
    what system version are you running?
    did you apply any updates or upgrades just prior to the problem occurring?
    what is the exact message? A screenshot of the message window would suffice.
    what fixes have you tried?
    where is your library located?
    are you running a "managed" or "referenced" library?
    what type of Mac?
    how much free space on your boot drive?

  • TS2734 Passcode has been forgotten...How can I get into the phone?

    Help!  My passcode has ben lost/forgotten....How can I get into the phone?

    Try this
    http://support.apple.com/kb/HT1212

  • HT201303 I forgot my security question answers. How do I get into my account?

    I forgot my security question answers. How don I get into my account on a new device?

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
      1. Go to: Apple Express Lane;
      2. Under Product Categories choose iTunes;
      3. Then choose iTunes Store;
      4. Then choose Account Management;
      5. Now choose iTunes Store Security and answer the bullet questions, then click
          Continue;
      6. Sign in with your Apple ID and press Continue;
      7. Under Contact Options fill out the information and advise iTunes that you would
          like your security/challenge questions reset;
      8. Click Send/Continue.
    You should get a response within 24 hours by email.
    In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
    Another user had success doing the following:
    I got some help from an apple assistant on the phone. It is kind of round about way to get in.
    Here is what he said to do and it is working for me...
      a. on the device that is asking you for the security questions go to "settings", > "store" >
          tap the Apple ID and choose view"Apple ID" and sign in.
      b. Tap on payment information and add a credit/debit card of your preference then select
          "done", in the upper right corner
      c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
          Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
          should be asked to verify your security code for the credit /debit card and NOT the
          security questions.
      d. At this time you can remove the card by going back in to edit the payment info and
          selecting "none" as the card type then saving the changes by selecting "done". You
          should now be able to use your iTunes store credit without answering the security
          questions.
    It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
    Good Luck friends!

  • HT5624 I have recently changed my screen lock on my I pad and have forgotten it , does anyone know how I can get into my I pad ?

    I have recently changed my screen lock on my I pad and have forgotten it , does anyone know how I can get into my I pad ?

    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device
    1. iOS- Forgotten passcode or device disabled after entering wrong passcode
    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. Restoring iPod touch after forgotten passcode
    4. What to Do If You've Forgotten Your iPhone's Passcode
    5. iOS- Understanding passcodes
    6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    Forgotten Restrictions Passcode Help
    You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
    Also, see iTunes- Restoring iOS software.

  • How can i get into my iPad?

    How can I get into my iPad?  I can turn it on, but the keyboard won't pop up for me to enter my passcode

    Glad that helped.
    Wow, the thought of an iPad as a frisbee is ugly indeed.
    Enjoy your iPad and I hope it continues to work successfully for you.

  • The new ios7 is horrible how can i downgrade? my messages keeps freezing im frustrated im very close to going ANDROID any one can help how do i get in touch with apple directly?

    the new ios7 is horrible how can i downgrade? my messages keeps freezing im frustrated im very close to going ANDROID any one can help how do i get in touch with apple directly?

    gorxxx83 wrote:
    the new ios7 is horrible how can i downgrade? my messages keeps freezing im frustrated im very close to going ANDROID any one can help how do i get in touch with apple directly?
    Downgrading is not supported.
    Here are some basic troubloeshooting tips:
    - Quit the App by opening multi-tasking bar, and swiping the App upward to make it disappear.  (For iOS 6, holding down the icon for the App for about 3-5 seconds, and then tap the red circle with the white minus sign.)
    - Relaunch the App and try again.
      - Restart the device. http://support.apple.com/kb/ht1430
    - Reset the device. (Same article as above.)
    - Reset All Settings (Settings > General > Reset > Reset All Settings)
    - Restore from backup. http://support.apple.com/kb/ht1766 (If you don't have a backup, make one now, then skip to the next step.)
    - Restore as new device. http://support.apple.com/kb/HT4137  For this step, do not re-download ANYTHING, and do not sign into your Apple ID.
    - Test the issue after each step.  If the last one does not resolve the issue, it is likely a hardware problem.
    If you want to contact Apple directly, call 1-800-MYAPPLE (1-800-692-7753), or go to getsupport.apple.com. 
    Don't waste your time asking for a downgrade of the iOS.  That's not an option.

  • HT4623 i have disabled my new ipad by entering wrong code, how do i get into my ipad?

    i have disabled my new ipad by entering the wrong code to many times. How do i get into my ipad now?

    How can I unlock my iPad if I forgot the passcode?
    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    You may have to do this several times.
    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

Maybe you are looking for

  • Program to read only specific words in each Line in a text file

    Hi I have a question I need to write a program where the program must read only specific words in each line I will give you an example... PSAPPSRV.21201      1-42 13.35.54 238.360 Cur#1.HDEV RC=0 Dur=0.000 COM Stmt=SELECT VERSION FROM PSVERSION WHERE

  • Audit log settings in CUCM

    Hi all. I'm running CUCM 8.6.2 and I have some questions about the Audit Log Configuration in Serviceability that I'm not finding clear answers for in the documentation here: http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/service/8_6_1/admin

  • Forward button not working on last page of module with links

    CP4 - When I have links on a page, I select the Pause until User clicks option on the click box for the link. This pauses the module until the user has an opportunity to look at the material when they click a link. The Forward button works fine when

  • LMS 4.2.2. Standard vs Custom Discovery - Custom not really working ...

    Hello Forum, I did a new install on VM-ware, via LMS4.2.0 OVA file, updated to 4.2.2 and applied latest deviceupdates etc, like MDF and all. In general it runs good, but, I have a huge problem with CSDiscovery. My discovery only works in when I choos

  • Duke Pt avail. 2nd time askin, (Flicker-free background) Simple Animation

    2nd time askin, since didn't get sufficient help. Duke Pts available! I am trying to create simple animation on a solid constant background. I used double buffering for moving the object and it works fine. But the problem is with the background image