Help!! How do I unlock my Galaxy S 5?
I just got my phone, and thought the fingerprint security was a great idea - but it didn't read my fingerprint after several hours, and reverted to the backup password, which it also didn't accept. So now I have no way to unlock the phone, because I can't get back to the fingerprint screen - the phone is stuck on the backup password screen. I only get so many tries before the phone resets to factory defaults, and all the information, including apps I have set up, will be gone. The folks at the store couldn't help. I'll reset if I have to but would prefer not to lose an afternoon's work. I figure I can get the fingerprint to work with a little help from an alcohol swipe, but I need to get back to that screen.
I discovered how to save my data, and still unlock the phone!! I turned off the phone and took out the SD card, which is where the folks at the store had put everything except the calendar (which hadn't been transferred anyway). Then I put in the wrong password til the phone reset. Then I just had to put the SD card back in. Everything except the security reloaded and the phone was back to where it should be. I gave up on the fingerprint security (although there are fingerprints registered), and my password works. Thanks to tikibar for your suggestion, even though it didn't work. I will be communicating with both Android and Verizon about not being able to get back to the fingerprint screen.
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Unlock from your current carrier - contact them.
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If something else, please explain further. -
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If she set up Find My iPod on it before this happened, follow the instructions listed under "If you don't have access to a computer" here: http://support.apple.com/kb/HT1212. Otherwise, you would have to use a computer to restore it by following one of the other two solutions listed at the bottom of the article.
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dis the activation server is not available try again later or contact tech support.
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You posted in the iPad forum instead of the iPhone forum. To get answers to your question, next time post in the proper forum. See https://discussions.apple.com/index.jspa I'll request that Apple relocate your post.
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Cant erase without turning off "Find My iPad".
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Follow the instructions in this support article that best apply to your situation:
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