HELP! How to get BlackBerry 10.1 on your BlackBerry Z10

Hello,
I got the BlackBerry Z10 since a week and now I wanted to update it to the BlackBerry 10.2 Beta version. But the version is really bad and now I'd like to change back to BlackBerry 10.1. I downloaded the version 10.1 and wanted to install it but when I turn my phone back on there's a msg 'BlackBerry dev alpha update had ended...' any my phone wouldn't start anymore. I tried hard reset but nothing works...got BlackBerry 10.2 back on now.
Please help me!!!
Solved!
Go to Solution.

OK thanks...let's see if I've understood.
1) You first attempted the OS Upgrade (which actually does not apply to your situation) by
Removing your SIM card
Disabling Location Services
Then conducted the 11 steps
At what step did it fail? And what was the exact and complete error message presented?
2) Next, as described in the post, you
Launched Link and connected your device
Selected "Reload Device Software"
What was the exact and complete error message presented please?
3) Finally, you followed the 11 steps, but somewhere along the way something went wrong...is there any way for you to be more exact in your description? What step number? What was the exact and complete error message presented?
As you can see, I've not needed any "specific words"...all I've done is cite from the post I linked you to, so as to try and elicit details that will be useful...
Thanks and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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