Help hp laserjet 4500n

can you help i got this printer last week i have put the xp drivers when i try to print the page is blank but there is some little shape at the bottom of the paper i have run a test sheet and that is fine has anyone got any ideas thanks
Message Edited by brian3672 on 06-22-2009 11:14 AM

Hi,
can u plz explain what test have u run
is the driver test page or the inter printer test page like menu map or config page.
if driver test page is fine then what application are u using?
try from various application or reinstall the drivers,
if the printer test page is fine then try changing the cable once. reinstall the drivers
try installing the printer on another computer

Similar Messages

Help HP LaserJet 600 Device type

Hello everyone,
I've had a problem finding the device type for the following printers:
- HP LaserJet Enterprise 600 M601n
- HP LaserJet Enterprise 600 M603dn
I've checked in HP web page, I've checked Note 8928 and still havent found the device types. Can anybody help me?
Thanks,
Beatriz

Hello,
Check the following link:
http://h71028.www7.hp.com/enterprise/downloads/HPPrinterSAP-DT2011.pdf
http://h71028.www7.hp.com/enterprise/cache/37011-0-0-225-121.html
You can use Device type ZHPLJCM1, and also you can try device type SAPWIN.
Regards,
David

Help with LaserJet 1022 - Mac OS X

Please can someone help?
I have been using the beloved 1022 for years now, and have managed to keep it going with Gutenprint etc.
But a few days ago it started printing blank. All the drivers I can find online don't get it working.
I've tried it on Yosemite and the previous OSX, nothing.
Please can anyone suggest anything?

Hi @mattymoo ,
I see that you are experiencing issues printing with the Laserjet 1022. I would like to help you out today.
Try and print a hardware self test on the printer to find out if it is a hardware or software issue.
Hold down the Go button (green) for 5 seconds.
Repair the Disk Permissions on the Mac:
Close all applications.
On the Apple menu bar, click Go, click Applications and then click Utilities.
Double-click Disk Utility.
Highlight your hard drive/partition on the left.
Click Verify and then Repair Disk Permissions.
Restart the computer..
Reset the Printing System:
Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol.
Click the Apple icon and then click System Preferences.
Click Printers & Scanners.
Right-click (or Ctrl +click) in the left white side panel, then click Reset printing system.
Click OK to confirm the reset.
Type the correct Name and Password.
Click OK to reset the printing system.
Then click the + sign to add the driver, highlight the printer. (you might have to click the drop down to select the printer's name) Then click on the Add button.
You might have to run the Apple Updates or download the HP Printer Drivers v3.0 for OS X.
Try and print.
If you need further assistance, just let me know.
Have a great day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Help Choosing Laserjet Printer

I am looking to buy a printer but need help!
My main reasons for use would be to print (1) photos (2) word documents (3) scanning in a home office use.
The quality of the print is most important to me, the cost of cartridges providing quality Is good is not an issue nor is the price of the printer.
We have iPods and iPhones and an iMac and I would like to be able to send documents to the printer from all of these. We use satellite broadband.
I would like help from anyone who can suggest printers for me.
Thank you!!!

Are you looking for a commercial or consumer-ended printer? For a small business or office laserjet I'd suggest the LaserJet Pro M1217nfw. For a multifunction laserjet it should take care of all that you need done.
Here's a link to the home and home office page for it:
http://www.shopping.hp.com/webapp/shopping/product_detail.do?storeName=storefron ts&landing=printer&category=LaserJet&a1=HP+ePrint&v1=Yes&product_code=CE844A%23B GJ&catLevel=2
I'd reocmmend taking a look at the support sections and reviews to make sure it would suit your needs as well.
I work with HP

Correct part no#

I am looking for the correct part no# on a color laserjet 4500n
serial no# [text removed for privacy]
MODEL# C4089A
Need help finding the correct part no#'s for a roller and separator pad for tray 1
please advise here is the part surfer website http://partsurfer.hp.com/Search.aspx?type=PROD&SearchText=C4089A

Ann,
For the latest, always check on Metalink.
Guides are also published at Appsnet, but these may not be the latest at all times.
Warm Regards
Vinod Subramanian

Where can i find a scanner driver for my HP 1522?

Hi,
i have a HP Laserjet 1522 printer which doesnt have the scanner drivers installed. I have looked on the HP website and there is no download link.
could someone please tell me how to get hold of the scanner drivers.
regards,
Jake

To get your issue more exposure I would suggest posting it in the commercial forums since the LaserJet M1522 is a commercial product. You can do this at Printers - LaserJet.
In the meantime, the support page for your printer may help: HP LaserJet M1522 Multifunction Printer series Support
I hope this helps!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

HP Laser Jet P2055 slow when printing Excel documents or from databases.

I work for a company that is deploying 100s of this model of printer and for some reason Excel documents and print jobs sent from databases print out extremely slowly. It takes 2 to 7 seconds per page depending on what is being printed.
The way we are setup is with a Windows 2008 print server with print queues on it. We use only the HP universal print driver on this particular print server and it is against our standards to install the printers locally. Also all of our printers have been updated to the firmware 20101025
After doing a lot of troubleshooting I found that this appears to happen anytime I use either of the following printer drivers with this printer.
HP Universal Print Driver ver 5.01, 5.1, 5.2, 5.3 Both in Windows XP and in Windows 7 and with both PCL 5 and PCL 6.
HP 2055 PCL 6 ver. 61 in Both Windows XP and in Windows 7.
I have also tried connecting the printer locally to see if that helps but I experience the same issues. So far the only work around I have found is to use an older print driver for a down level printer. For example the P2015 and 1320n print drivers appear to work better though there is still a slight delay.
An additional step I tried is leaving the tray open when I send the print job. This appears to force the printer to spool the print job correctly though there is still hesitation it just isn't as pronounced. For example with a 10 page Excel document once I push the tray back in the printer will print 4 pages then pause, print 3 more pages, then pause, then print 2 more pages, pause then print the final page. This has happened with all 5 P2055x printers that I have tested it on.
Please help, we need to get this resolved because this particular printer is the only model we are currently allowed to use. I'm hoping a newer firmware than 20101025 might be on the way?
Ren

To get your issue more exposure I would suggest posting it in the commercial forums since the Laserjet 1320n is a commercial product. You can do this at Commercial Forums - Printing and Digital Imaging.
In the meantime, the support page for your product may help:
HP LaserJet 1320 Printer series Support
I hope this helps!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Printer will only print the first document then will do nothing.

I am running a dell system with windows 7 pro 64 bit.
I just got an HP LaserJet Pro 400 m401n printer.
I downloaded the most current drivers for windows and updated the printer from the HP website.
The printer will let me print the first document after the computer is restarted. Sometimes I can print a second document if I print it back to back with little to no time between printing the first document. If more than a few minutes passes and I try to
print again the program im using to print enters a "not responding" state and goes into recovery mode. This happens with notepad, excel, word, or even printing directly from the internet.
I can open the printer properties and see the document just sitting with "spooling" out beside it. I assumed it was a printer spooling problem and tried going to the Services.msc and checking the printer spooler. Ive started it and stopped it several
times. Ive also gone into %WINDIR%\system32\spool\printers and deleted all files in this folder. This does not help. It still gets hung at spooling.
Next I just went to printer property and turned the spooling off completely, by having it send the document directly to the printer. Again the exact same problem but instead of getting hung in "spooling" it now just hangs "printing".
I have also gone to the printer properties on the ports tab to see if disabling the bidirectional support was enabled as per a google search result showing a potential solution. But im connecting the printer directly to the computer via a usb port so that
option is not even available.
The only thing that allows me to print again is doing a restart on my computer, then again I can only print the first document sent. Restarting the printer itself does nothing.

Hi James,
Did this printer work correctly before ?
To verify whether it is related to the printer ,please plug it in another machine to have a check if it is possible.
Considering it is a USB device ,plug in with another port to have a check or try to update the USB controller driver or reinstall the USB controller driver to have a check.
Please check whether the Event Viewer contains errors or warnings related to this issue .
I found a similar symptom in the HP forum ,the solution in it may be helpful:
HP LaserJet Pro 400 M401dne print only one page (document)
(720 Views)
http://h30499.www3.hp.com/t5/Printers-LaserJet/HP-LaserJet-Pro-400-M401dne-print-only-one-page-document/td-p/6456104#.VK5gLHkfrwo
You may need to look for help from the HP forum at the same time .
Best regards

PSE 13 recognizes printer but will only "print" as .xps

I am trying to print photos using PSE 13 and it shows my printer as an option but after I click "print" it goes straight to the "Save file as" menu and I can save it as an .xps like my printer isn't there. I have tried uninstalling and reinstalling all the printer software and the PSE 13 software and it still fails to print.

Hi James,
Did this printer work correctly before ?
To verify whether it is related to the printer ,please plug it in another machine to have a check if it is possible.
Considering it is a USB device ,plug in with another port to have a check or try to update the USB controller driver or reinstall the USB controller driver to have a check.
Please check whether the Event Viewer contains errors or warnings related to this issue .
I found a similar symptom in the HP forum ,the solution in it may be helpful:
HP LaserJet Pro 400 M401dne print only one page (document)
(720 Views)
http://h30499.www3.hp.com/t5/Printers-LaserJet/HP-LaserJet-Pro-400-M401dne-print-only-one-page-document/td-p/6456104#.VK5gLHkfrwo
You may need to look for help from the HP forum at the same time .
Best regards

Resets for new fuser and transfer units

We have an HP laserjet 4500N on which I changed the transfer unit, the fuser and the drum. After I turned the printer back on, it showed only the drum life to have been reset to 100%, the fuser and transfer units stayed at the 54% and 35% values that were on before the change. I tried to go to the Resets Menu to reset these two values to 100% but the only options I get are Reset Memory or Reset Factory Settings. How can I do correct this?
Thanks

If anyone else is having this issue I found this info on another site:
http://forum.notebookreview.com/hp-pavilion-notebooks/634581-hp-dv6-graphics-card-confusion-clear-up...

Can't print on a network

hi
please help.
my laserjet P1606dn prints fine when connected directly to my pc but when connected to the network, it prints blank pages, half pages or not at all.

@needtoprint1234
‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
If you are unfamiliar with the Forum's private messaging please click here to learn more.
Thank you,
Omar
I Work for HP

ARD task server sending spam

Forgive me if this is in the wrong thread - I'm not quite sure where to put it.
I'm a student at a technical college and am working part time for the Mac admin guy. We have about 400 macs in the art dept. Yesterday our sysadmin said our server was sending out spam. We set up VirusBarrier and scanned the server. This is a copy of our console.log:
Mac OS X Version 10.4.9 (Build 8P135)
2007-08-08 10:20:50 -0500
2007-08-08 10:20:55.538 SystemUIServer[486] lang is:en
Aug 8 10:22:39 servername authexec: executing /Library/Intego/netupdated.bundle/Contents/Resources/NetUpdate Installer.app/Contents/MacOS/NetUpdate Installer
Aug 8 10:49:43 servername servermgrd: servermgr_dns: no name available via DNS for our IP addy
Aug 8 10:49:43 servername servermgrd: servermgr_dns: no reverse DNS entry for server, various services may not function properly
virus OSX.Botch.Gen found in file: /Volumes/Startup OS X/private/var/tmp/ /mech/[kupdateb]
virus OSX.Botch.Gen found in file: /Volumes/Startup OS X/private/var/tmp/ /mech/src/mech
virus OSX.PsyBot.232 found in file: /Volumes/Startup OS X/private/var/tmp/psybnc/psybnc
Aug 8 11:19:43 servername servermgrd: servermgr_dns: no name available via DNS for our IP addy
Aug 8 11:19:43 servername servermgrd: servermgr_dns: no reverse DNS entry for server, various services may not function properly
virus OSX.Botch.Gen found in file: /Volumes/Startup OS X/private/var/tmp/ /mech/[kupdateb]
virus OSX.Botch.Gen found in file: /Volumes/Startup OS X/private/var/tmp/ /mech/src/mech
<CFURL 0x62bd440 [0xa07bc150]>{type = 15, string = file://localhost/Library/Contextual%20Menu%20Items/PortfolioCM.plugin/, base = (null)}
Finder tool: request to change uid to 501 gid to -1 for /private/tmp/vbx4smail_6v97Qz
virus Resource structure error found in file: /Volumes/Image Backup Drive/Old Labs Images/345 iMacs/Macintosh HD/System Folder/Help/HP LaserJet Printer Help/Help/Graphics/printer_word.JPG
Aug 8 11:49:43 servername servermgrd: servermgr_dns: no name available via DNS for our IP addy
Aug 8 11:49:43 servername servermgrd: servermgr_dns: no reverse DNS entry for server, various services may not function properly
virus Resource error : data offset > Res. map offset found in file: /Volumes/Image Backup Drive/Old Labs Images/Portfolio/Mac HD/Desktop Folder/Portfolios/SMVandre/animations/flahsbathtub/WS_FTP.LOG
virus Resource error : data offset > Res. map offset found in file: /Volumes/Image Backup Drive/Old Labs Images/Portfolio/Mac HD/Desktop Folder/Portfolios/SMVandre/animations/WS_FTP.LOG
virus Resource error : data offset > Res. map offset found in file: /Volumes/Image Backup Drive/Old Labs Images/Portfolio/Mac HD/Desktop Folder/Portfolios/SMVandre/contact/WS_FTP.LOG
virus Resource error : data offset > Res. map offset found in file: /Volumes/Image Backup Drive/Old Labs Images/Portfolio/Mac HD/Desktop Folder/Portfolios/SMVandre/illustrations/photomontage/WS_FTP.LOG
virus Resource error : data offset > Res. map offset found in file: /Volumes/Image Backup Drive/Old Labs Images/Portfolio/Mac HD/Desktop Folder/Portfolios/SMVandre/illustrations/WS_FTP.LOG
virus Resource error : data offset > Res. map offset found in file: /Volumes/Image Backup Drive/Old Labs Images/Portfolio/Mac HD/Desktop Folder/Portfolios/SMVandre/images/WS_FTP.LOG
virus Resource error : data offset > Res. map offset found in file: /Volumes/Image Backup Drive/Old Labs Images/Portfolio/Mac HD/Desktop Folder/Portfolios/SMVandre/websites/greennotes/WS_FTP.LOG
virus Resource error : data offset > Res. map offset found in file: /Volumes/Image Backup Drive/Old Labs Images/Portfolio/Mac HD/Desktop Folder/Portfolios/SMVandre/websites/madisonframes/ARTWORK/WS_FTP.LOG
virus Resource error : data offset > Res. map offset found in file: /Volumes/Image Backup Drive/Old Labs Images/Portfolio/Mac HD/Desktop Folder/Portfolios/SMVandre/websites/makingcrepes/crepesjpeg/WS_FTP.LOG
virus Resource error : data offset > Res. map offset found in file: /Volumes/Image Backup Drive/Old Labs Images/Portfolio/Mac HD/Desktop Folder/Portfolios/SMVandre/websites/WS_FTP.LOG
virus Resource structure error found in file: /Volumes/Image Backup Drive/.Trashes/501/printer_word.JPG
virus Resource error : data offset > Res. map offset found in file: /Volumes/Image Backup Drive/.Trashes/501/WS_FTP 12-08-37.LOG
virus Resource error : data offset > Res. map offset found in file: /Volumes/Image Backup Drive/.Trashes/501/WS_FTP 12-08-41.LOG
virus Resource error : data offset > Res. map offset found in file: /Volumes/Image Backup Drive/.Trashes/501/WS_FTP 12-08-45.LOG
virus Resource error : data offset > Res. map offset found in file: /Volumes/Image Backup Drive/.Trashes/501/WS_FTP 12-09-01.LOG
virus Resource error : data offset > Res. map offset found in file: /Volumes/Image Backup Drive/.Trashes/501/WS_FTP 12-09-15.LOG
virus Resource error : data offset > Res. map offset found in file: /Volumes/Image Backup Drive/.Trashes/501/WS_FTP 12-09-22.LOG
virus Resource error : data offset > Res. map offset found in file: /Volumes/Image Backup Drive/.Trashes/501/WS_FTP.LOG
virus Resource error : data offset > Res. map offset found in file: /Volumes/Image Backup Drive/Old Labs Images/Portfolio/Mac HD/Desktop Folder/Portfolios/SMVandre/websites/greennotes/WS_FTP.LOG
virus Resource error : data offset > Res. map offset found in file: /Volumes/Image Backup Drive/Old Labs Images/Portfolio/Mac HD/Desktop Folder/Portfolios/SMVandre/websites/madisonframes/ARTWORK/WS_FTP.LOG
virus Resource error : data offset > Res. map offset found in file: /Volumes/Image Backup Drive/Old Labs Images/Portfolio/Mac HD/Desktop Folder/Portfolios/SMVandre/websites/makingcrepes/crepesjpeg/WS_FTP.LOG
Aug 8 12:19:43 servername servermgrd: servermgr_dns: no name available via DNS for our IP addy
Aug 8 12:19:43 servername servermgrd: servermgr_dns: no reverse DNS entry for server, various services may not function properly
<CFURL 0x5004b0 [0xa07bc150]>{type = 15, string = file://localhost/Library/Contextual%20Menu%20Items/PortfolioCM.plugin/, base = (null)}
<CFURL 0x3a5c30 [0xa07bc150]>{type = 15, string = file://localhost/Library/Contextual%20Menu%20Items/PortfolioCM.plugin/, base = (null)}
Aug 8 12:26:21 servername ARDAgent [320]: no multicast
virus Resource structure error found in file: /Volumes/Image Backup Drive/.Trashes/501/printer_word.JPG
virus Resource error : data offset > Res. map offset found in file: /Volumes/Image Backup Drive/.Trashes/501/WS_FTP 12-08-37.LOG
virus Resource error : data offset > Res. map offset found in file: /Volumes/Image Backup Drive/.Trashes/501/WS_FTP 12-08-41.LOG
virus Resource error : data offset > Res. map offset found in file: /Volumes/Image Backup Drive/.Trashes/501/WS_FTP 12-08-45.LOG
virus Resource error : data offset > Res. map offset found in file: /Volumes/Image Backup Drive/.Trashes/501/WS_FTP 12-09-01.LOG
virus Resource error : data offset > Res. map offset found in file: /Volumes/Image Backup Drive/.Trashes/501/WS_FTP 12-09-15.LOG
virus Resource error : data offset > Res. map offset found in file: /Volumes/Image Backup Drive/.Trashes/501/WS_FTP 12-09-22.LOG
virus Resource error : data offset > Res. map offset found in file: /Volumes/Image Backup Drive/.Trashes/501/WS_FTP.LOG
virus Resource error : data offset > Res. map offset found in file: /Volumes/Image Backup Drive/Old Labs Images/Portfolio/Mac HD/Desktop Folder/Portfolios/SMVandre/websites/greennotes/WS_FTP.LOG
virus Resource error : data offset > Res. map offset found in file: /Volumes/Image Backup Drive/Old Labs Images/Portfolio/Mac HD/Desktop Folder/Portfolios/SMVandre/websites/madisonframes/ARTWORK/WS_FTP.LOG
virus Resource error : data offset > Res. map offset found in file: /Volumes/Image Backup Drive/Old Labs Images/Portfolio/Mac HD/Desktop Folder/Portfolios/SMVandre/websites/makingcrepes/crepesjpeg/WS_FTP.LOG
Aug 8 12:29:49 servername cyrus-quota[1693]: DBERROR: reading /var/imap/db/skipstamp, assuming the worst: No such file or directory
at which point we rebooted.
This server was not running mail.
So we have changed all are passwords, are reimaging everything and had the sysadmin block all outgoing on port 25. In addition we have sent copies of the logs to our Apple rep and to the Intego rep.
This is an incredibly vague question but what should we do now?
Is there a way to find out where these virus' came from? It is not impossible they were put on by a student as we recently found out that a number of the help desk students had the Mac admin password. I've looked at the install logs and the only things I see are the Apple software updates and apps we installed ourselves.
Are there other logs I can look in?
A sample of our mail.log:
Aug 8 10:11:57 servername postfix/qmgr[2338]: DADE98C3EB9: to=<[email protected]>, relay=none, delay=14040, status=deferred (delivery temporarily suspended: host ironport1.chron.com[130.80.29.15] refused to talk to me: 554 ironport1.chron.com)
Aug 8 10:11:57 servername postfix/qmgr[2338]: E89098C1C03: to=<[email protected]>, relay=none, delay=14082, status=deferred (delivery temporarily suspended: host ironport1.chron.com[130.80.29.15] refused to talk to me: 554 ironport1.chron.com)
Aug 8 10:11:57 servername postfix/qmgr[2338]: EEE378C2CB3: to=<[email protected]>, relay=none, delay=14231, status=deferred (delivery temporarily suspended: host ironport1.chron.com[130.80.29.15] refused to talk to me: 554 ironport1.chron.com)
Aug 8 10:11:57 servername postfix/smtp[13748]: 2C26E8979B3: to=<[email protected]>, relay=mx-nj-2.pobox.com[208.210.124.72], delay=39263, status=deferred (host mx-nj-2.pobox.com[208.210.124.72] said: 450 <[email protected]>: Sender address rejected: Domain not found (in reply to RCPT TO command))
Aug 8 10:11:57 servername postfix/smtp[13748]: 2BC7D8C61AC: to=<[email protected]>, relay=mail.cyberscope.net[64.95.223.22], delay=13796, status=deferred (host mail.cyberscope.net[64.95.223.22] said: 451 unable to accept non-FQDN HELO (#4.3.0) (in reply to MAIL FROM command))
Aug 8 10:11:57 servername postfix/smtp[13748]: connect to cluster9.us.messagelabs.com[216.82.253.115]: Connection refused (port 25)
Aug 8 10:11:57 servername postfix/smtp[13748]: connect to cluster9.us.messagelabs.com[216.82.250.99]: Connection refused (port 25)
Aug 8 10:11:57 servername postfix/smtp[13748]: connect to cluster9.us.messagelabs.com[216.82.250.115]: Connection refused (port 25)
Thanks in advance; any help would be appreciated.
Lex

The problem isn't related to ARD, per se, so you might get more opinions in the Mac OS X forums.
But I can find no reference anywhere to any exploits, Mac OS X or Windows, titled "OSX.Botch.Gen" or "OSX.PsyBot.232" (or the same without the OSX prefix). So if these are direct cut-and-paste from the logs, then I don't have a clue what VirusBarrier is reporting. Nor has the existence of any Mac OS X virus or worm been confirmed in the wild. There is a trojan called "SpyBot.232", but from what little I can find, it's Windows only. You may want to consult Intego and try to confirm what these purported virus errors are.
Resource errors usually mean that the virus checker just can't completely parse the file in question. It rarely reflects an actual exploit discovery.
I'm therefore rather dubious as to the culpability of your server in the spam, particularly since you say that the mail server wasn't running. I'd be interested to know what evidence your IT people provided, or claimed, that would show that it was your server sending the spam. As I said, there's been nothing confirmed, or even mentioned, that I've seen regarding any virus or worm for Mac OS X that can send spam emails.
Message was edited by: Dave Sawyer

OSX server sending out "spam?"

I'm a student at a technical college and am working part time for the Mac admin guy. We have about 400 macs in the art dept. Yesterday our sysadmin said our server was sending out spam.
This server is not running mail but here are a couple of excerpts from our mail.log:
Aug 7 06:40:38 servername postfix/pickup[14340]: 547BE6B7AB8: uid=1032 from=<image>
Aug 7 06:40:38 servername postfix/cleanup[14552]: 547BE6B7AB8: message-id=<20070807114037.547BE6B7AB8@servername>
Aug 7 06:40:38 servername postfix/qmgr[14556]: 547BE6B7AB8: from=<[email protected]>, size=1675, nrcpt=1 (queue active)
Aug 7 06:40:45 servername postfix/smtp[14557]: 547BE6B7AB8: host g.mx.mail.yahoo.com[206.190.53.191] said: 421 Message temporarily deferred - 4.16.51. Please refer to http://help.yahoo.com/help/us/mail/defer/defer-06.html (in reply to end of DATA command)
Aug 7 06:40:45 servername postfix/smtp[14557]: 547BE6B7AB8: to=<[email protected]>, relay=d.mx.mail.yahoo.com[216.39.53.2], delay=8, status=sent (250 ok dirdel)
Aug 7 06:40:45 servername postfix/qmgr[14556]: 547BE6B7AB8: removed
Aug 7 06:44:23 servername postfix/pickup[14340]: C0F876B7AC2: uid=1032 from=<image>
Aug 7 06:44:23 servername postfix/cleanup[14600]: C0F876B7AC2:message-id=<20070807114423.C0F876B7AC2@servername>
Aug 7 06:44:23 servername postfix/qmgr[14556]: C0F876B7AC2: from=<[email protected]>, size=1626, nrcpt=1 (queue active)
Aug 7 06:44:23 servername postfix/pickup[14340]: C8D2C6B7AC4: uid=1032 from=<image>
Aug 7 06:44:23 servername postfix/cleanup[14600]: C8D2C6B7AC4: message-id=<20070807114423.C8D2C6B7AC4@servername>
Aug 7 06:44:23 servername postfix/pickup[14340]: CEC0B6B7AC6: uid=1032 from=<image>
Aug 7 06:44:23 servername postfix/cleanup[14600]: CEC0B6B7AC6:message-id=<20070807114423.CEC0B6B7AC6@servername>
Aug 7 06:44:23 servername postfix/qmgr[14556]: C0F876B7AC2: to=<[email protected]>, relay=none, delay=0, status=bounced (invalid recipient syntax: "[email protected]")
Aug 7 06:44:23 servername postfix/qmgr[14556]: C8D2C6B7AC4: from=<[email protected]>, size=1624, nrcpt=1 (queue active)
Aug 7 06:44:23 servername postfix/cleanup[14600]: DA8706B7AC9: message-id=<20070807114423.DA8706B7AC9@servername>
and
Aug 8 10:11:57 servername postfix/qmgr2338: DADE98C3EB9: to=<[email protected]>, relay=none, delay=14040, status=deferred (delivery temporarily suspended: host ironport1.chron.comhttp://130.80.29.15 refused to talk to me: 554 ironport1.chron.com)
Aug 8 10:11:57 servername postfix/qmgr2338: E89098C1C03: to=<[email protected]>, relay=none, delay=14082, status=deferred (delivery temporarily suspended: host ironport1.chron.comhttp://130.80.29.15 refused to talk to me: 554 ironport1.chron.com)
Aug 8 10:11:57 servername postfix/qmgr2338: EEE378C2CB3: to=<[email protected]>, relay=none, delay=14231, status=deferred (delivery temporarily suspended: host ironport1.chron.comhttp://130.80.29.15 refused to talk to me: 554 ironport1.chron.com)
Aug 8 10:11:57 servername postfix/smtp13748: 2C26E8979B3: to=<[email protected]>, relay=mx-nj-2.pobox.comhttp://208.210.124.72, delay=39263, status=deferred (host mx-nj-2.pobox.comhttp://208.210.124.72 said: 450 <[email protected]>: Sender address rejected: Domain not found (in reply to RCPT TO command))
Aug 8 10:11:57 servername postfix/smtp13748: 2BC7D8C61AC: to=<[email protected]>, relay=mail.cyberscope.nethttp://64.95.223.22, delay=13796, status=deferred (host mail.cyberscope.nethttp://64.95.223.22 said: 451 unable to accept non-FQDN HELO (#4.3.0) (in reply to MAIL FROM command))
Aug 8 10:11:57 servername postfix/smtp13748: connect to cluster9.us.messagelabs.comhttp://216.82.253.115: Connection refused (port 25)
Aug 8 10:11:57 servername postfix/smtp13748: connect to cluster9.us.messagelabs.comhttp://216.82.250.99: Connection refused (port 25)
Aug 8 10:11:57 servername postfix/smtp13748: connect to cluster9.us.messagelabs.comhttp://216.82.250.115: Connection refused (port 25)
We set up VirusBarrier and scanned the server. This is a copy of our console.log:
Mac OS X Version 10.4.9 (Build 8P135)
2007-08-08 10:20:50 -0500
2007-08-08 10:20:55.538 SystemUIServer486 lang is:en
Aug 8 10:22:39 servername authexec: executing /Library/Intego/netupdated.bundle/Contents/Resources/NetUpdate Installer.app/Contents/MacOS/NetUpdate Installer
Aug 8 10:49:43 servername servermgrd: servermgr_dns: no name available via DNS for our IP addy
Aug 8 10:49:43 servername servermgrd: servermgr_dns: no reverse DNS entry for server, various services may not function properly
virus OSX.Botch.Gen found in file: /Volumes/Startup OS X/private/var/tmp/ /mech/kupdateb
virus OSX.Botch.Gen found in file: /Volumes/Startup OS X/private/var/tmp/ /mech/src/mech
virus OSX.PsyBot.232 found in file: /Volumes/Startup OS X/private/var/tmp/psybnc/psybnc
Aug 8 11:19:43 servername servermgrd: servermgr_dns: no name available via DNS for our IP addy
Aug 8 11:19:43 servername servermgrd: servermgr_dns: no reverse DNS entry for server, various services may not function properly
virus OSX.Botch.Gen found in file: /Volumes/Startup OS X/private/var/tmp/ /mech/kupdateb
virus OSX.Botch.Gen found in file: /Volumes/Startup OS X/private/var/tmp/ /mech/src/mech
<CFURL 0x62bd440 0xa07bc150>{type = 15, string = file://localhost/Library/Contextual%20Menu%20Items/PortfolioCM.plugin/, base = (null)}
Finder tool: request to change uid to 501 gid to -1 for /private/tmp/vbx4smail_6v97Qz
virus Resource structure error found in file: /Volumes/Image Backup Drive/Old Labs Images/345 iMacs/Macintosh HD/System Folder/Help/HP LaserJet Printer Help/Help/Graphics/printer_word.JPG
Aug 8 11:49:43 servername servermgrd: servermgr_dns: no name available via DNS for our IP addy
Aug 8 11:49:43 servername servermgrd: servermgr_dns: no reverse DNS entry for server, various services may not function properly
virus Resource error : data offset > Res. map offset found in file: /Volumes/Image Backup Drive/Old Labs Images/Portfolio/Mac HD/Desktop Folder/Portfolios/SMVandre/animations/flahsbathtub/WS_FTP.LOG
virus Resource error : data offset > Res. map offset found in file: /Volumes/Image Backup Drive/Old Labs Images/Portfolio/Mac HD/Desktop Folder/Portfolios/SMVandre/animations/WS_FTP.LOG
virus Resource error : data offset > Res. map offset found in file: /Volumes/Image Backup Drive/Old Labs Images/Portfolio/Mac HD/Desktop Folder/Portfolios/SMVandre/contact/WS_FTP.LOG
virus Resource error : data offset > Res. map offset found in file: /Volumes/Image Backup Drive/Old Labs Images/Portfolio/Mac HD/Desktop Folder/Portfolios/SMVandre/illustrations/photomontage/WS_FTP.LOG
virus Resource error : data offset > Res. map offset found in file: /Volumes/Image Backup Drive/Old Labs Images/Portfolio/Mac HD/Desktop Folder/Portfolios/SMVandre/illustrations/WS_FTP.LOG
virus Resource error : data offset > Res. map offset found in file: /Volumes/Image Backup Drive/Old Labs Images/Portfolio/Mac HD/Desktop Folder/Portfolios/SMVandre/images/WS_FTP.LOG
virus Resource error : data offset > Res. map offset found in file: /Volumes/Image Backup Drive/Old Labs Images/Portfolio/Mac HD/Desktop Folder/Portfolios/SMVandre/websites/greennotes/WS_FTP.LOG
virus Resource error : data offset > Res. map offset found in file: /Volumes/Image Backup Drive/Old Labs Images/Portfolio/Mac HD/Desktop Folder/Portfolios/SMVandre/websites/madisonframes/ARTWORK/WS_FTP.LOG
virus Resource error : data offset > Res. map offset found in file: /Volumes/Image Backup Drive/Old Labs Images/Portfolio/Mac HD/Desktop Folder/Portfolios/SMVandre/websites/makingcrepes/crepesjpeg/WS_FTP.LOG
virus Resource error : data offset > Res. map offset found in file: /Volumes/Image Backup Drive/Old Labs Images/Portfolio/Mac HD/Desktop Folder/Portfolios/SMVandre/websites/WS_FTP.LOG
virus Resource structure error found in file: /Volumes/Image Backup Drive/.Trashes/501/printer_word.JPG
virus Resource error : data offset > Res. map offset found in file: /Volumes/Image Backup Drive/.Trashes/501/WS_FTP 12-08-37.LOG
virus Resource error : data offset > Res. map offset found in file: /Volumes/Image Backup Drive/.Trashes/501/WS_FTP 12-08-41.LOG
virus Resource error : data offset > Res. map offset found in file: /Volumes/Image Backup Drive/.Trashes/501/WS_FTP 12-08-45.LOG
virus Resource error : data offset > Res. map offset found in file: /Volumes/Image Backup Drive/.Trashes/501/WS_FTP 12-09-01.LOG
virus Resource error : data offset > Res. map offset found in file: /Volumes/Image Backup Drive/.Trashes/501/WS_FTP 12-09-15.LOG
virus Resource error : data offset > Res. map offset found in file: /Volumes/Image Backup Drive/.Trashes/501/WS_FTP 12-09-22.LOG
virus Resource error : data offset > Res. map offset found in file: /Volumes/Image Backup Drive/.Trashes/501/WS_FTP.LOG
virus Resource error : data offset > Res. map offset found in file: /Volumes/Image Backup Drive/Old Labs Images/Portfolio/Mac HD/Desktop Folder/Portfolios/SMVandre/websites/greennotes/WS_FTP.LOG
virus Resource error : data offset > Res. map offset found in file: /Volumes/Image Backup Drive/Old Labs Images/Portfolio/Mac HD/Desktop Folder/Portfolios/SMVandre/websites/madisonframes/ARTWORK/WS_FTP.LOG
virus Resource error : data offset > Res. map offset found in file: /Volumes/Image Backup Drive/Old Labs Images/Portfolio/Mac HD/Desktop Folder/Portfolios/SMVandre/websites/makingcrepes/crepesjpeg/WS_FTP.LOG
Aug 8 12:19:43 servername servermgrd: servermgr_dns: no name available via DNS for our IP addy
Aug 8 12:19:43 servername servermgrd: servermgr_dns: no reverse DNS entry for server, various services may not function properly
<CFURL 0x5004b0 0xa07bc150>{type = 15, string = file://localhost/Library/Contextual%20Menu%20Items/PortfolioCM.plugin/, base = (null)}
<CFURL 0x3a5c30 0xa07bc150>{type = 15, string = file://localhost/Library/Contextual%20Menu%20Items/PortfolioCM.plugin/, base = (null)}
Aug 8 12:26:21 servername ARDAgent 320: no multicast
virus Resource structure error found in file: /Volumes/Image Backup Drive/.Trashes/501/printer_word.JPG
virus Resource error : data offset > Res. map offset found in file: /Volumes/Image Backup Drive/.Trashes/501/WS_FTP 12-08-37.LOG
virus Resource error : data offset > Res. map offset found in file: /Volumes/Image Backup Drive/.Trashes/501/WS_FTP 12-08-41.LOG
virus Resource error : data offset > Res. map offset found in file: /Volumes/Image Backup Drive/.Trashes/501/WS_FTP 12-08-45.LOG
virus Resource error : data offset > Res. map offset found in file: /Volumes/Image Backup Drive/.Trashes/501/WS_FTP 12-09-01.LOG
virus Resource error : data offset > Res. map offset found in file: /Volumes/Image Backup Drive/.Trashes/501/WS_FTP 12-09-15.LOG
virus Resource error : data offset > Res. map offset found in file: /Volumes/Image Backup Drive/.Trashes/501/WS_FTP 12-09-22.LOG
virus Resource error : data offset > Res. map offset found in file: /Volumes/Image Backup Drive/.Trashes/501/WS_FTP.LOG
virus Resource error : data offset > Res. map offset found in file: /Volumes/Image Backup Drive/Old Labs Images/Portfolio/Mac HD/Desktop Folder/Portfolios/SMVandre/websites/greennotes/WS_FTP.LOG
virus Resource error : data offset > Res. map offset found in file: /Volumes/Image Backup Drive/Old Labs Images/Portfolio/Mac HD/Desktop Folder/Portfolios/SMVandre/websites/madisonframes/ARTWORK/WS_FTP.LOG
virus Resource error : data offset > Res. map offset found in file: /Volumes/Image Backup Drive/Old Labs Images/Portfolio/Mac HD/Desktop Folder/Portfolios/SMVandre/websites/makingcrepes/crepesjpeg/WS_FTP.LOG
Aug 8 12:29:49 servername cyrus-quota1693: DBERROR: reading /var/imap/db/skipstamp, assuming the worst: No such file or directory
at which point we rebooted.
So we have changed all are passwords, are reimaging everything and had the sysadmin block all outgoing messages on port 25. In addition we have sent copies of the logs to Intego.
That all happened Wednesday. Unfortunately this mornings system log had:
Aug 10 02:58:45 servername VirusBarrierServer[461]: File infected: /private/var/tmp/.blan/.bot/rom by OSX.Botch.302
Aug 10 02:59:08 servername VirusBarrierServer[461]: File infected: /private/var/tmp/.ou/.bot/ru by OSX.Botch.302
Aug 10 02:59:28 servername VirusBarrierServer[461]: File infected: /private/var/tmp/.tmp/ /.bot/darwin by OSX.Botch.302
Aug 10 02:59:49 servername VirusBarrierServer[461]: File infected: /private/var/tmp/.tmp/.bot/crond by OSX.Botch.302
I know that this is an incredibly vague question but what would you suggest I do now?
Is there a way to find out where these "virus'" came from?
It is not impossible they were put on by a student as we recently found out that a number of the help desk students had the Mac admin password. I've looked at the install logs and the only things I see are the Apple software updates and apps we installed ourselves.
I realize that no mac virus' or worms have been found in the wild so it is unclear what VirusBarrier is reporting but it seems that ummm "something" is hiding somewhere and "infecting" these files and I'd like to get rid of it.
thanks for your time and help )
lex
Message was edited by: LexaniG

What appears to be happening is that something is installing the IRC bot EnergyMech in hidden files on our server.
Aug 10 02:59:28 servername VirusBarrierServer461: File infected: /private/var/tmp/.tmp/ /.bot/darwin by OSX.Botch.302
When I checked the contents of the .tmp file with ls -Rla I found:
.tmp/ :
otal 1320
drwxr-xr-x 4 image wheel 136 Jun 24 19:44 .
drwxr-xr-x 5 image wheel 170 Jun 24 19:44 ..
drwx------ 16 image wheel 544 Jun 24 20:00 .bot
-rw-r--r-- 1 image wheel 675159 Jun 24 19:44 sclavi.tar
.tmp/ /.bot:
total 2144
drwx------ 16 image wheel 544 Jun 24 20:00 .
drwxr-xr-x 4 image wheel 136 Jun 24 19:44 ..
-rw-r--r-- 1 image wheel 351 Jun 28 10:00 1
-rw-r--r-- 1 image wheel 351 Jun 28 10:00 2
-rw-r--r-- 1 image wheel 351 Jun 28 07:00 3
-rwx------ 1 image wheel 412095 Jul 8 2005 bash
-rwxr-xr-x 1 image wheel 0 Aug 10 02:59 darwin
-rw-r--r-- 1 image wheel 354306 Oct 19 2005 freebsd
-rw------- 1 image wheel 22465 Jun 13 2001 mech.help
-rw-r--r-- 1 image wheel 1015 Jun 28 10:00 mech.levels
-rw------- 1 image wheel 6 Jun 24 19:44 mech.pid
-rw-r--r-- 1 image wheel 1457 Jun 28 10:00 mech.session
-rw-r--r-- 1 image wheel 5365 May 4 11:34 mech.set
-rwxr-xr-x 1 image wheel 178908 Sep 20 2005 pico
-rw-r--r-- 1 image wheel 87673 Jun 27 2006 pico.tgz
drwx------ 10 image wheel 340 May 27 2004 randfiles
After chmoding the files so that they were non-excecutable mech.set contained this:
# Zei`s EnergyMech configuration file
# v2.9.3 - CristofoR
##### Linking #####
#ENTITY emech
#LINKPASS abc123
#LINKPORT 49152
#LINK hismech a1b2c3 mech.host.net 49152
#LINK hermech abcdefg 0 0
AUTOLINK
##### Server List ####
SERVER LosAngeles.CA.US.Undernet.org 6665
SERVER LosAngeles.CA.US.Undernet.org 6668
SERVER LosAngeles.CA.US.Undernet.org 7000
Unfortunately as a student I theoretically don't have access to the server again until Monday... But I'll go in tomorrow and try and find someone to turn it off. heh (I suppose one way to find out who's on call is to shut it down and see who shows up...) In any case I'll try and delete any of these files I can find.
My boss is out of town and I'm over my head here so any and all suggestions will be gratefully received.
thanks
lex
Message was edited by: LexaniG
Message was edited by: LexaniG

How to fix hpmsn103 .dll has stopped working

Printer HP LJ Pro CM1415fmw color mfp

Hi @dlr1994 ,
I see by your post that you are getting a hpmsn103 .dll has stopped working error. I would like to help you, but I will need some more information.
Download and run the Print and Scan Doctor. It will diagnose the issue and might automatically resolve it. Find and fix common printer problems using HP diagnostic tools for Windows?
If you continue to get the error, I would uninstall and reinstall the printer software.
Uninstalling the Printer Software.
You can download and install the latest drivers from this link. In the installer, there is an option to remove the checkmark to have the MSN toolbar installed. This should also help.HP LaserJet Pro CM1415fnw Color Multifunction Printer Drivers. Select your operating system, click next and click on the software to download and install.
How is the printer connected? (USB/Ethernet/Wireless)
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

I have a problem to renew the payment in Korea. How can I pay my fee..?

I became a member of 'Creative Cloud', and i get a mail that I got a problem to renew the payment. but I don't know how to renew my payment.
Help me

HP LaserJet Pro P1102w Printer - Installing the Printer on a Wireless Network - c02847467
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02847467&cc=us&dlc=en&lc=en &jumpid=reg_r1002_usen_c-001_title_r0003

Help hp laserjet 4500n

Similar Messages

Maybe you are looking for