Help! I am making an iPhoto book and all of a sudden it will not open and I get a huge error message which is supposedly sent to Apple. How do I access that site????
Mac osX 10.6.8
iBook - old version
can not access Safari - going through Chrome
All of a sudden my IBook would not open (100 pages and almost finished)
Error message sent to Apple - how do I access them??????
Thank you for any help you can give me
<Email Edited by Host>
Do you mean, you have been creating a Photo Book in iPhoto? Or an iBook in iBook Author?
If you are asking about a photo book in iPhoto, what was the last you did in iPhoto, before the crash happened? Did you add a page with a map?
Then you may have a problem with a bug, where adding a route to a map may render the book unreadable. In that case the best option is to restore the iPhoto library from the last backup you made, before you added the map to the book.
It is not possible to open the book and to delete the unreadable page. You can only delete the book and start over, if this bug is the reason for the crashes. See for example this link: Getting rid of problem photo book
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I just purchased a new macbook pro, I transfered files from my old damaged macbook pro using an external case and the original HD. Safari will not open, and shows a message of "quit unexpectedly"
Process: Safari [3180]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.1.7 (7534.57.4)
Build Info: WebBrowser-7534057004000000~7
Code Type: X86-64 (Native)
Parent Process: launchd [135]
Date/Time: 2012-08-17 05:41:01.380 -0700
OS Version: Mac OS X 10.7.4 (11E2617)
Report Version: 9
Interval Since Last Report: 16209 sec
Crashes Since Last Report: 27
Per-App Interval Since Last Report: 12 sec
Per-App Crashes Since Last Report: 27
Anonymous UUID: A973086A-14E1-4BBA-9C64-CD98A4D5A970
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
objc[3180]: garbage collection is OFF
*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: (index >= 0) && (index < [_itemArray count])'
*** First throw call stack:
0 CoreFoundation 0x00007fff9664af56 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x00007fff91c7fdee objc_exception_throw + 43
2 CoreFoundation 0x00007fff9664ad8a +[NSException raise:format:arguments:] + 106
3 Foundation 0x00007fff8b70c71f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
4 AppKit 0x00007fff8fef5cdf -[NSMenu itemAtIndex:] + 165
5 AppKit 0x00007fff8fef5e38 -[NSMenu removeItemAtIndex:] + 63
6 Safari 0x000000010debfc2e -[AppController awakeFromNib] + 387
7 CoreFoundation 0x00007fff96641fb1 -[NSObject performSelector:] + 49
8 CoreFoundation 0x00007fff96641f32 -[NSSet makeObjectsPerformSelector:] + 274
9 AppKit 0x00007fff8fedd9ff -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
10 AppKit 0x00007fff8fed3f73 loadNib + 322
11 AppKit 0x00007fff8fed3470 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
12 AppKit 0x00007fff8fed338b +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
13 AppKit 0x00007fff8fed32ce +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
14 AppKit 0x00007fff9014406f NSApplicationMain + 398
15 Safari 0x000000010e0c2806 SafariMain + 166
16 Safari 0x000000010deacf24 Safari + 3876
17 ??? 0x0000000000000002 0x0 + 2
terminate called throwing an exception
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8bbabce2 __pthread_kill + 10
1 libsystem_c.dylib 0x00007fff93e887d2 pthread_kill + 95
2 libsystem_c.dylib 0x00007fff93e79a7a abort + 143
3 libc++abi.dylib 0x00007fff97da27bc abort_message + 214
4 libc++abi.dylib 0x00007fff97d9ffcf default_terminate() + 28
5 libobjc.A.dylib 0x00007fff91c80249 _objc_terminate + 94
6 libc++abi.dylib 0x00007fff97da0001 safe_handler_caller(void (*)()) + 11
7 libc++abi.dylib 0x00007fff97da005c std::terminate() + 16
8 libc++abi.dylib 0x00007fff97da1152 __cxa_throw + 114
9 libobjc.A.dylib 0x00007fff91c7ff0a objc_exception_throw + 327
10 com.apple.CoreFoundation 0x00007fff9664ad8a +[NSException raise:format:arguments:] + 106
11 com.apple.Foundation 0x00007fff8b70c71f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
12 com.apple.AppKit 0x00007fff8fef5cdf -[NSMenu itemAtIndex:] + 165
13 com.apple.AppKit 0x00007fff8fef5e38 -[NSMenu removeItemAtIndex:] + 63
14 com.apple.Safari.framework 0x000000010debfc2e -[AppController awakeFromNib] + 387
15 com.apple.CoreFoundation 0x00007fff96641fb1 -[NSObject performSelector:] + 49
16 com.apple.CoreFoundation 0x00007fff96641f32 -[NSSet makeObjectsPerformSelector:] + 274
17 com.apple.AppKit 0x00007fff8fedd9ff -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
18 com.apple.AppKit 0x00007fff8fed3f73 loadNib + 322
19 com.apple.AppKit 0x00007fff8fed3470 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
20 com.apple.AppKit 0x00007fff8fed338b +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
21 com.apple.AppKit 0x00007fff8fed32ce +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
22 com.apple.AppKit 0x00007fff9014406f NSApplicationMain + 398
23 com.apple.Safari.framework 0x000000010e0c2806 SafariMain + 166
24 com.apple.Safari 0x000000010deacf24 0x10deac000 + 3876
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8bbac7e6 kevent + 10
1 libdispatch.dylib 0x00007fff8ed4478a _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00007fff8ed4331a _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8bbac192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff93e88594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff93e89b85 start_wqthread + 13
Thread 3:: Dispatch queue: com.apple.CFURLCACHE_work_queue
0 libsystem_kernel.dylib 0x00007fff8bbaca8e pread + 10
1 libsqlite3.dylib 0x00007fff90b5ace5 unixRead + 69
2 libsqlite3.dylib 0x00007fff90b56c33 sqlite3BtreeOpen + 2195
3 libsqlite3.dylib 0x00007fff90b52fc6 openDatabase + 1430
4 com.apple.CFNetwork 0x00007fff8e6d64bd __CFURLCache::OpenDatabase() + 63
5 com.apple.CFNetwork 0x00007fff8e6d6040 ProcessCacheTasks(__CFURLCache*, bool) + 265
6 com.apple.CFNetwork 0x00007fff8e6d5a72 _ZL24_CFURLCacheTimerCallbackPv + 662
7 libdispatch.dylib 0x00007fff8ed42a86 _dispatch_call_block_and_release + 18
8 libdispatch.dylib 0x00007fff8ed442d6 _dispatch_queue_drain + 264
9 libdispatch.dylib 0x00007fff8ed44132 _dispatch_queue_invoke + 54
10 libdispatch.dylib 0x00007fff8ed4392c _dispatch_worker_thread2 + 198
11 libsystem_c.dylib 0x00007fff93e883da _pthread_wqthread + 316
12 libsystem_c.dylib 0x00007fff93e89b85 start_wqthread + 13
Thread 4:: WebCore: IconDatabase
0 libsystem_kernel.dylib 0x00007fff8bbaca8e pread + 10
1 libsqlite3.dylib 0x00007fff90b5ace5 unixRead + 69
2 libsqlite3.dylib 0x00007fff90b7c4f6 readDbPage + 102
3 libsqlite3.dylib 0x00007fff90b7ac9b sqlite3PagerAcquire + 315
4 libsqlite3.dylib 0x00007fff90ba9872 moveToChild + 146
5 libsqlite3.dylib 0x00007fff90babb68 sqlite3BtreeNext + 600
6 libsqlite3.dylib 0x00007fff90ba4909 sqlite3VdbeExec + 41561
7 libsqlite3.dylib 0x00007fff90b99a5b sqlite3_step + 1883
8 com.apple.WebCore 0x000000010ef5aeff WebCore::SQLiteStatement::step() + 63
9 com.apple.WebCore 0x000000010ef5b6cc WebCore::IconDatabase::performURLImport() + 908
10 com.apple.WebCore 0x000000010ef59d3b WebCore::IconDatabase::iconDatabaseSyncThread() + 475
11 com.apple.JavaScriptCore 0x000000010e8a311f _ZN3WTFL19wtfThreadEntryPointEPv + 15
12 libsystem_c.dylib 0x00007fff93e868bf _pthread_start + 335
13 libsystem_c.dylib 0x00007fff93e89b75 thread_start + 13
Thread 5:: CoreAnimation render server
0 libsystem_kernel.dylib 0x00007fff8bbaa67a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8bba9d71 mach_msg + 73
2 com.apple.QuartzCore 0x00007fff8eb2bdf5 CA::Render::Server::server_thread(void*) + 184
3 com.apple.QuartzCore 0x00007fff8eb2bd35 thread_fun + 24
4 libsystem_c.dylib 0x00007fff93e868bf _pthread_start + 335
5 libsystem_c.dylib 0x00007fff93e89b75 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff6daaa418 rdx: 0x0000000000000000
rdi: 0x000000000000060b rsi: 0x0000000000000006 rbp: 0x00007fff6daaa440 rsp: 0x00007fff6daaa418
r8: 0x00007fff7c0d2fb8 r9: 0x00007fff6daa9ea8 r10: 0x00007fff8bbabd0a r11: 0xffffff80002dad60
r12: 0x00007fcc8c415da0 r13: 0x0000000000000006 r14: 0x00007fff7c0d5960 r15: 0x00007fff6daaa590
rip: 0x00007fff8bbabce2 rfl: 0x0000000000000246 cr2: 0x0000000111c3b000
Logical CPU: 0
Binary Images:
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0x7fff96539000 - 0x7fff9653afff libdnsinfo.dylib (395.11.0 - compatibility 1.0.0) <853BAAA5-270F-3FDC-B025-D448DB72E1C3> /usr/lib/system/libdnsinfo.dylib
0x7fff9653b000 - 0x7fff96576fff libsystem_info.dylib (??? - ???) <35F90252-2AE1-32C5-8D34-782C614D9639> /usr/lib/system/libsystem_info.dylib
0x7fff96577000 - 0x7fff9657dfff com.apple.DiskArbitration (2.4.1 - 2.4.1) <22E77322-56E7-3730-9289-D8825A08408F> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff9657e000 - 0x7fff965a6fff com.apple.PerformanceAnalysis (1.11 - 11) <8D4C6382-DD92-37A2-BCFC-E89951320848> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x7fff965a7000 - 0x7fff9677bff7 com.apple.CoreFoundation (6.7.2 - 635.21) <62A3402E-A4E7-391F-AD20-1EF20236CE1B> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff96b26000 - 0x7fff96b33fff libCSync.A.dylib (600.0.0 - compatibility 64.0.0) <36A15341-34AB-3D2B-96AD-15E198AA5180> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x7fff96b34000 - 0x7fff96b5fff7 com.apple.CoreServicesInternal (113.17 - 113.17) <3D222F99-6155-363D-8B84-263B80500226> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x7fff96b60000 - 0x7fff96c3fff7 com.apple.ImageIO.framework (3.1.2 - 3.1.2) <CDA0CC54-1442-3467-91D6-44456BD93733> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x7fff96e43000 - 0x7fff96e48fff libpam.2.dylib (3.0.0 - compatibility 3.0.0) <D952F17B-200A-3A23-B9B2-7C1F7AC19189> /usr/lib/libpam.2.dylib
0x7fff96e4e000 - 0x7fff96e50fff libCVMSPluginSupport.dylib (??? - ???) <CBAE2CCA-3B42-328E-8FA5-5EF22622EAEB> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x7fff96e51000 - 0x7fff96f04ff7 com.apple.CoreText (220.20.0 - ???) <4C3E0213-2627-37D1-8550-E30A0EA6C262> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x7fff96f05000 - 0x7fff96f70ff7 com.apple.framework.IOKit (2.0 - ???) <BA8FC1EB-0360-394F-9D6C-1D58BB187466> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff97ca9000 - 0x7fff97cadfff libdyld.dylib (195.6.0 - compatibility 1.0.0) <FFC59565-64BD-3B37-90A4-E2C3A422CFC1> /usr/lib/system/libdyld.dylib
0x7fff97cf3000 - 0x7fff97d17fff com.apple.Kerberos (1.0 - 1) <5A114BAB-19C7-30B1-B9FB-F40019499734> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff97d18000 - 0x7fff97d1cfff libmathCommon.A.dylib (2026.0.0 - compatibility 1.0.0) <FF83AFF7-42B2-306E-90AF-D539C51A4542> /usr/lib/system/libmathCommon.A.dylib
0x7fff97d9a000 - 0x7fff97da5ff7 libc++abi.dylib (14.0.0 - compatibility 1.0.0) <8FF3D766-D678-36F6-84AC-423C878E6D14> /usr/lib/libc++abi.dylib
0x7fff97da8000 - 0x7fff97de8ff7 libcups.2.dylib (2.9.0 - compatibility 2.0.0) <BDD11BE5-A9AB-347C-AB30-FDA1C5603E68> /usr/lib/libcups.2.dylib
0x7fff97f73000 - 0x7fff97f74fff libunc.dylib (24.0.0 - compatibility 1.0.0) <0482C762-746D-37EB-A8C9-E1048CF70462> /usr/lib/system/libunc.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 3
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 4932
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=186.9M resident=93.2M(50%) swapped_out_or_unallocated=93.8M(50%)
Writable regions: Total=1.1G written=4188K(0%) resident=5404K(0%) swapped_out=0K(0%) unallocated=1.1G(100%)
REGION TYPE VIRTUAL
=========== =======
CG shared images 128K
CoreServices 1336K
JS JIT generated code 8K
JS JIT generated code (reserved) 1.0G reserved VM address space (unallocated)
MALLOC 44.2M
MALLOC guard page 64K
SQLite page cache 192K
STACK GUARD 56.0M
Stack 10.5M
VM_ALLOCATE 64K
__CI_BITMAP 80K
__DATA 16.1M
__IMAGE 528K
__LINKEDIT 61.1M
__RC_CAMERAS 248K
__TEXT 125.9M
__UNICODE 544K
mapped file 24.7M
shared memory 312K
=========== =======
TOTAL 1.3G
TOTAL, minus reserved VM space 342.0M
Model: MacBookPro9,2, BootROM MBP91.00D3.B06, 2 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 2.2f38
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 384 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638424455302D474E2D4620
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638424455302D474E2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.198.19.21)
Bluetooth: Version 4.0.7f2, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD TOSHIBA MK5065GSXF, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-8A8
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0x1a110000 / 3
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0x1d180000 / 3
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 6
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821d, 0x1d181300 / 9
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0x1d183000 / 5
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x1d182000 / 4 -
I have three aperture libraries. But just recently two of them (old from 2011) will not open. I get the following error: There was an error opening the database for the library “~/Pictures/Family IIi.aplibrary”. Please help, thanks
Are all three libraries under your account or are they in different accounts? Any other errros on the system?
Start by doing the permission repair and library repair steps in Aperture 3: Troubleshooting Basics -
I have Dreamweaver CS5.5 and all of a sudden I can't open it says XML parsing fatel error. Invalid Document Structure What do I do? Thanks
You need to rename the Configuration folder to Configuration_BU.
The folder can be found by following this http://www.dmxzone.com/go/16740/clearing-dreamweaver-s-cache/ -
itunes will not open and I get a message that the "Data Execution Prevention (DEP)" feature in Windows is preventing it from opening. (this is after I've been using itunes for years???? If I try to manually deselect itunes from the DEP filter, of course I get a message that itunes cannot operate without the DEP active...another Catch 22 from the evil program designers....
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
I just downloaded Itunes 11.1.4 (64-bit) update and am running Windows 7. Itunes will not run after installing this update and I receive an error message R6034 on Loading Microsoft C Runtime Library incorrectly. Also Error message 1114 the Itunes Installer was installed incorrectly. Is there an new update for this problem? Is anyone else having this problem? Please help. Thanks.
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99425) -
I have my home computer on every day, and as I'm working or on eBay or whatever, all of a sudden nothing works. At the top line on the computer screen it says, "Mozilla Firefox (Not Responding). It happens several times a day. I cannot do anything while it says that. Sometimes, maybe about five or six times a week, I have to turn my computer off, sometimes by pulling the plug because I can't do it any other way, and then when I get back on line it usually works until the next time. When this happens, most of the time you can hear click, click, in the background like something is working but I have no idea what.
When I run my virus control, nothing shows up but cookies.Could be your work banned your particular MAC address or some such. Maybe they ran an analysis on network usage and type of use and found you to be a large consumer on their network. IDK what type network you are on or business you work at. I know it's been done before to curtail employee efficiency. Otherwise, you may need to speak to the administrator of said network.
-
I keep getting an XUL runner- it says Error:App:Name not specified in application.ini
== This happened ==
Just once or twice
== firefox was trying to download update and i stopped it firefox is slowing down my computer sometimes ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0)Do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
You can skip the step to create a new profile, that is not necessary for this issue.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall -
When i try to sync my iphone to my computer, itunes tells me that the sync session failed to start. What does this mean?
Hi,
Check Finder>Preferences>Sidebar, is it checked there to show external drives? -
PSE Will not open and .psd or .jpeg files
Please help, I have been using PSE 11 with success to edit hundreds of pics. However now all of a sudden it will not open any .psd or .jpeg files. When I go to PSE menu - open a finder window opens up and when I go to choose a file, the open finder window goes disapears and then the menu bar gets faded out so I cannot access any of the menu options in PSE. There are have not been any PSE warnings or messages. I have to use force quit on PSE. I have restarted my computer and even uninstalled and reinstalled PSE 11 and this still did not solve the issue. I am running OSX 10.9 with 16 GB of memory and a 3.06 Intel Core 2 Duo.
That was BRILLIANT how you somehow knew I had the coverflow view open. I tried to close the coverflow first thing but PSE closed down again so I went through the steps again previously suggested .........in my Finder - Library - Preferences - and deleted the follow again: (com.adobe.PhotoshopElements.plist / Adobe Photoshop Elements 11 Paths / Adobe Photoshop Elements 11 Settings) I was then able to close the coverflow view and the combination of tweeks helped. I can now get back to work after three days of headaches trying to solve this puzzle.
THANK YOU!!! -
This is making me really mad I have an iPhone 4s and all off a sudden the volume slider disappeared and now it won't let me turn up my volume I have reset restored done the tooth brush trick blew into it and everything an it still wont work someone help!!
Is that the only solution? This just happened to me last night and I though that maybe it was just acting up and it would be fine this morning but it wasnt..
-
I've been using the mail app that came with my Mac for over a year. Out of the blue, it will not open and keeps giving me an error like "Mail cannot open because of an error and something about it not being compatible. Please help! I miss my mail
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting. -
Help. Photoshop Elements 10 will not open. I get Error message that says "Runtime Error!" and closes. What do I do? What does it mean? I bought Elements 10 at a retail store. It did work for a while.
Hi,
Can you post back with the following.
1. The full Model No. and Product No. of the notebook ( from the service tag underneath your notebook ) - see Here for a further explanation.
2. The full version of the operating system you are using ( ie Windows 7 32bit ).
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience -
I had a repair done on my MacBook Pro and had to have a new hard drive installed. The Apple Auth Repair Shop then updated the OS from 10.6.8 to 10.7.5. Now my iPhoto v 9.2.3 will not open and it sounds like it will not work with this OS. Can you please advise?
You may need many other updates to retain compatibility with Lion. I suggest you reinstall Snow Leopard. Unfortunately, you will need to erase the drive first. Be sure to backup your data if you haven't done so already.
Clean Install of Snow Leopard
Be sure to make a backup first because the following procedure will erase
the drive and everything on it.
1. Boot the computer using the Snow Leopard Installer Disc or the Disc 1 that came
with your computer. Insert the disc into the optical drive and restart the computer.
After the chime press and hold down the "C" key. Release the key when you see
a small spinning gear appear below the dark gray Apple logo.
2. After the installer loads select your language and click on the Continue
button. When the menu bar appears select Disk Utility from the Utilities menu.
After DU loads select the hard drive entry from the left side list (mfgr.'s ID and drive
size.) Click on the Partition tab in the DU main window. Set the number of
partitions to one (1) from the Partitions drop down menu, click on Options button
and select GUID, click on OK, then set the format type to MacOS Extended
(Journaled, if supported), then click on the Apply button.
3. When the formatting has completed quit DU and return to the installer. Proceed
with the OS X installation and follow the directions included with the installer.
4. When the installation has completed your computer will Restart into the Setup
Assistant. After you finish Setup Assistant will complete the installation after which
you will be running a fresh install of OS X. You can now begin the update process
by opening Software Update and installing all recommended updates to bring your
installation current.
Download and install Mac OS X 10.6.8 Update Combo v1.1.
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