HELP - i am trying to set up my new ipad mini and can't get passed the wi fi network - it won't regonise my password - which is correct.

Hi all.
I have just bought an ipad mini - and just went thru the start of the set up till the wi fi - it does not reconise my password!! which is correct.... i can't go any further and am very stuck.... help please

Hi again.... i did restart the router - and still didn't like my password - my brother connected to the same network last week on his ipad 2??? Its my parents wi fi??? so can't look into it now - would it be easier for me to try via my PC itunes and do it that way ?? as i do not understand how to log into the rounter - sorry not a computer geek :-(

Similar Messages

  • I am trying to set up my new iPad 2 and to begin I installed iTunes on my laptop and connected the iPad to the USB port. Neither Windows or iTunes recognizes the device. I did everything this site told me to try and still no luck. Help!

    I am trying to set up my new iPad 2 and to begin I installed iTunes on my laptop and connected the iPad to the USB port. Neither Windows or iTunes recognizes the device. I did everything this site told me to try and still no luck. Help!

    You will not be able to see what version you are running until the iPad is activated. It will be in Settings>General>About >Version when you can get to the settings app.
    The slider bar that you are describing sounds like the screen lock side switch and that has no bearing on setting up the iPad or connecting to WiFi.
    Why don't you try rebooting your router? Unplug it for about 30 seconds and then plug it in again and see if the iPad will recognize and join the network.

  • I have up graded to a 4s and can't get passed the set up when connecting to IT tunes to activate- it keeps saying this 'Apple device hasn't been started '- help please

    I have just upgraded to a 4S and having trouble on set up. I get to the point that asks for connection to IT tunes and a message appears on my computer saying 'this apple devise hasn't been started' . I have checked that my SIM has been swapped with O2. Help please.

    It sounds like you might be on a Windows computer and the Apple Mobile Device Service isn't running. Check this support document with help for that error. http://support.apple.com/kb/ts1567

  • I am setting up my new iPad mini and did not put in a password. The screen timed out and it's asking me for a pass code. I didn't set one up. Is there a standard passcode for new devices?

    Setting up new iPad and screen locked. Is there a standard assigned code to get past the locked page?

    No

  • Trying to set up iOS 7 on iPhone 4 and can't get passed the rescue email page? Help!

    Setting up iOS 7. Update complete and almost finished setting it up and it asked for a rescue email but no matter what I put in it just won't let me press next? Needy phone for alarm in morning help quick! Please?

    I don't remember being asked for this during the install.
    You may need to contact Apple by phone and ask for help with your Apple ID security issue:
    http://support.apple.com/kb/HE57
    U.S. iPod, Mac and iPad technical support:
    (800) APL-CARE (800-275-2273)
    U.S. iPhone technical support:
    (800) MY-IPHONE (800-694-7466)

  • I'm trying to reset my security questions because I got a new iPad mini and I don't remember the security questions but when I try to reset it it says email sent, but I never get the email. Help!

    I'm trying to reset my security questions because I don't remember them. But every time it says they have been sent to me. I never receive them and I know for sure I'm on the right email address. Help!

    You can contact iTunes Support and have them reset them:
    ACCOUNT SECURITY CONTACT NUMBERS
    Cheers,
    GB

  • I recently bought an iphone and can't get passed the apple i.d, I have no idea who the previous owner is I just want my phone to work please help.

    I don't know who the previous owner is or how to contact them because I can't see their email address. I spent $200 and just want my phone to work. Is there any way apple can help?

    Your phone is "activation locked". It cannot be used unless this lock is removed by the previous owner of the iPhone. If the seller can't help you then ask for a refund of your money.
    Apple won't help you. Note that the iPhone you bought may well be stolen property..

  • TS3297 I don't remember the my answers to the security questions --just bought this new iPad mini and can't make purchases. Please help.

    Just bought the new iPad mini --like it but can't purchase apps -- don't remember the answers to my security questions.

     Account Security Team (AST) 
    Check the AppleCare number for your country here:
    http://support.apple.com/kb/HE57
    Call them up, and let them know you would like to be transferred to the Account Security Team.

  • Brand new mac air and can't get beyond the voice over at the very start ... Clicked on Ireland but nothing happening please help...also can I use my existing wifi modem or do I need apple export ??? Help help !!!!

    Just got the macair it wouldn't all me to do anything but listen to the voice control demo ???? What am I doing wrong guyz

    1. Hard press the trackpad to register the click until "Tap to Click" is enabled.
    2. You can return a new Mac within 14 days of purchase.
        A new Mac comes with 90 days of free tech support from AppleCare.
        Call AppleCare.
    Best.

  • HT1222 In the process of downloading ios7 and can't get pass the terms & conditions page.  I press agree and nothing happens.  Help!

    How do you get pass the Terms & Conditions page while downloading iOS7.  Nothing happens when press AGREE

    Reset iPad and continue with update
    Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
    Note: Data will not be affected.

  • HT1218 I'm trying to set up a new iPad..it asks for my WiFi network.. I find the network..then it asks for information that I have no idea about: IP address, Subnet Mask, Routet, DNS, Search Domains, Client ID..also the headings are: DHCP,BootP, Static..c

    I am trying to set up my new iPad. it asks for a WiFi connection.. I have one..then the next page asks for these things:DHCP,BootP,Ststic then IP address, Subnet Mask, Router, DNS, Search Domain, Client ID  then HTTP Proxy  I have no idea what any of this means...can someone please help me???

    Thank you sooo much. I was so disappointed...I couldn't wait to get started with the new iPad..then ran into the problem. So simple. You made my day. Thank you for your expertise!!

  • Trying to set up a new macbook air and it is asking for a keychain password

    I am trying to set up a new Macbook Air and it is asking for a keychain password.  Where do I find one?

    There was an option to Cancel the pop up box which I have now done and it has carried on with the set up - so not sure what it was all about.
    I am going to the Genius Bar tomorrow so will ask the question!
    Thanks for your help Linc.

  • HT1695 I am trying to set up my new iPad (1st time owner) and it tells me it is unable to join my home wifi network. What do I do now?

    I am trying to set up my new iPad (1st time owner) and it tells me it is unable to join my home wifi network. What do I do now? This is the only wifi network I have...

    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • I am trying to set up my new ipad.  I am at the Wi-Fi part.  I have clicked on the network that we use at home but it isn't connecting.

    I am trying to set up my new ipad.  I am at the Wi-Fi part.  I have clicked on the network that we use at home but it isn't connecting. At first there was an IP Address, a subnet Mask and the DNS.  Now I just have the DNS showing.  I am not sure what to do next?

    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are droping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    iOS 6 Wifi Problems/Fixes
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • I got a new ipad mini and chose to set up as a copy of my iPad.  Didn't sync the music on however as it is a smaller model, not enough room.  Now trying to get some pictures and music on.  Chose some pictures that were not in iPhoto, got a message that I

    I got a new ipad mini and chose to set up as a copy of my iPad.  Didn't sync the music on however as it is a smaller model, not enough room.  Now trying to get some pictures and music on.  Chose some pictures that were not in iPhoto, got a message that I could only sync with one library, chose cancel, and apply and it downloaded my pictures anyway.  Now trying to sync some music but just get "The iPad “Linda’s iPad” is synced with another iTunes library. Do you want to erase this iPad and sync with this iTunes library?"  So I hit cancel.  Have tried several times, same thing. What can I try?

    You should be able to accept this message, it will cause existing music, photos (not camera roll) and videos (also excluding those in camera roll) to be removed and replaced with those from this computer. All other user data on the iPad will be unaffected.

Maybe you are looking for

  • How to view my back up files?

    Hello, I just upgraded to 2.1 software, and had to restore my phone from scratch (because back up was "corrupted") but now i don't have any of my camera roll pictures, i'm missing some application data, and several contacts! how can i get this back w

  • Slideshow, change duration of some images?

    Hi I'm using this script. (I foud it here somwhere) to run a slideshow in a div. What I wonder if its possible to change the tempo on some mages? Say I have 5 images and want the last two to run faster. I have tried som if and else and renaming some

  • Toshiba Satellite A505 - Operating system windows 7

    Toshiba Satellite A505 - Operating system windows 7 1) Unable to get the main part of my touch pad to respond to tapping.  In the control panel we made sure that tapping and tap zone was enable.  Someone said to hold fn & f9 simultaneously but it sti

  • IPhone & Bluetooth Car Kit

    I have connected my Bluetooth to my car radio system via Bluetooth, and whilst the connection works fine, when I make a telephone call, whilst I can hear the other party, they cannot hear me. With other mobile 'phones connected in the smae care via B

  • Can't access iTunes library on my computer. I get the following message..

    iTunes Library.itl" cannot be read because it was created by a newer version of iTunes . I get this message when clicking on iTunes icon on my computer. I also get the same message when connecting my iPhone or iPod to computer.