Help! I am unable to even download Firefox. The "run" window never opens when I click the download link.

I am currently using Internet Explorer Version 8.0.6001.18702IC on my PC desktop, and want to switch to Firefox. I have clicked the download link in several places with no result at all

Don't try to run the Firefox installer directly, but save the file to the desktop and start the installation with a double-click.<br />
You may need to disable your anti-virus software temporarily if you still have problems.
You can find the latest Firefox release in all languages and for all Operating Systems here:
*Firefox 12.0.x: http://www.mozilla.org/en-US/firefox/all.html

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    This may be one for this specialized forum (where you may be able find the answer from previous threads),
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    Hello,
    sometimes the "opm.db file" is the culprit. In this case you should delete it.
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  • HT201209 Trying to redeem a free download for a song from KLove. When I get into my acct & try to redeem it, it just keeps bringing up the "sign-in" box. When I click the button on KLove's webpage to redeem it takes me to that page but does the same thing

    Trying to redeem a free download for a song from KLove. When I get into my acct & try to redeem it, it just keeps bringing up the "sign-in" box. When I click the button on KLove's webpage to redeem it takes me to that page but does the same thing

    Get the redeem code from the KLove page:
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  • HT5842 MacBook Air 13" running 10.7.5 When I click to download Mavericks in the App Store, nothing happens.  What could be the solution?

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    There may be no progress bar apparent for Mavericks in the App Store. It may be a bug associated with this particular download.
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  • Keeps coming up that I need to update the FF 4.0 but when I click the update button & then the apply update button after the download it doesn't apply & just come back up to update firefox

    I have FireFox 4.0 it comes up and says that it needs to be updated, when I click the (NEXT) button & it does the contacting server/downloading the update. I click the apply update button & the fire fox window closes & the status bar come up with the installing the updates & will restart firefox in a moment. However once the window restarts, the notice that firefox needs to be updated come back. When I click the (next) button to download the update, the cycle begins.
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    Well I went to the Tools/options/and general section & clicked on the restore default for the home page. However I am still having the same issue.

  • When I close and reopen firefox, it restores my tabs, but it restores tabs from hours or days ago, not the ones that were open when I closed the window - why?

    I normally keep my Firefox window open for long periods of time because I have a lot of active tabs. When I close the window and reopen it, I am still able to restore tabs, but as of a few weeks ago, it has stopped restoring the most recent version. Normally, when I would close and reopen, the tabs would be the same ones that were open when I closed the window. Now, it restores to a version from a few days ago instead of the current version. I have to revert to pulling my more recent tabs out of the recent history. I checked my options and I can't figure out any way to control this. How can I fix it so that I can count on my Firefox window to restore the tabs that I actually care about?

    You can check for problems with the sessionstore.js and sessionstore.bak files in the Firefox Profile Folder that store session data.
    Delete the sessionstore.js file and possible sessionstore-##.js files with a number and sessionstore.bak in the Firefox Profile Folder.
    *Help > Troubleshooting Information > Profile Directory: Open Containing Folder
    *http://kb.mozillazine.org/Profile_folder_-_Firefox
    Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost, so you will have to create them again (make a note or bookmark them).
    *http://kb.mozillazine.org/Multiple_profile_files_created
    *http://kb.mozillazine.org/Session_Restore

  • I get a Software Update message that says "Update Available" A Security and stability update for Firefox is available: Firefox 8.0.1 ...when I click the link I get a message that Firefox is connecting to the update server but nothing else happens.

    When I click the link Firefox shows a status bar and states that it is connecting to the update server, but the status never changes and nothing seems to be happening.

    Sometimes the updater gets in a funny state - Go to http://www.mozilla.org/en-US/firefox/new/ and download the full installer. Close Firefox and run the installer

  • Firefox is my default browser but when I click on a link in mail it no longer will open.

    Firefox is my default browser. It always opened links from email in Firefox. Now, suddenly, when I click on a link in email, it no longer opens. If I make Chrome default, it will open in that browser. I've tried switching back a couple of times after reboot, but links no longer open in firefox. I don't know what happened to change it.

    This problem just arose for me today. Very frustrating. Tried all of the suggestions here without success. Then a very simple solution came to me:
    UNINSTALL CHROME. I haven't used Chrome for a long while anyway since it seems to have chronic problems of one sort or another. Firefox does 95% of what I need, and Internet Explorer can handle the other 5%.
    After uninstalling Chrome I clicked a mailto link. It asked me what program to use and did not list Firefox as an option for some reason. In the Tools menu, I chose "Options" and went to the "Applications" tab. Searched for "mailto". There was a single entry - when Chrome was installed it gave me no options to switch. After uninstalling Chrome I was able to change that. It still did not list Firefox, but it did list "Gmail". Selecting that causes my Gmail to open in Firefox.
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  • Firefox home page doesn't open when I click on Firefox. Have to go to File and click on New Window to get into Start Page.

    Firefox doesn't open when I click on it. I have to click on New Window under File to get my bookmarks and a search page
    == This happened ==
    Every time Firefox opened
    == No way to know. Nothing new has been done to Firefox.

    If you close Firefox, then start Firefox in Safe Mode, does the problem still occur? For instructions on starting in Safe Mode, see [[Safe Mode]].
    BTW, you really should upgrade to the latest version. See [[Updating Firefox]]

  • I don't want Firefox to be my main browser or automatically open when I click on a link from my emails, how do I disable this?

    When I click on a link from my emails it opens automatically through firefox. I want to disable this feature as I would like to go back to Chrome. I don't want to uninstall Firefox all together but I don't want it to be my main browser either.
    Thank you

    The only way to have such links not open Firefox is to set another browser the default browser.
    That MozillaZine Knowledge Base article shows how to set another browser like IE as the default browser.
    See Setting default browser manually:
    *http://kb.mozillazine.org/Default_browser

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