Help!! i can't get my e mail account back
Hi there I recently removed my sim card from my phone and when I put it back in for some reason only one of my e mail accounts I have only came back on as an icon. I tried to re add it but when I enter the e mail addres it says that it is invalid &needs to start with a letter or #. .however it does start with a letter. So wtf. Why does it not work and how can I get it back working ?
Hi and Welcome to the Community!!
I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
KB00510 How to register a BlackBerry smartphone with the wireless network
Please wait for one "registration" message to arrive to your Messages app
2) Delete and Resend Service Books
KB05000Delete the service book for the BlackBerry Internet Service email account from the BlackBerry smartphone
If you have no CMIME entry, then skip the deletion
KB02830 Send the service books for the BlackBerry Internet Service
Please wait for "Activation" Messages, one per already configured email account, to arrive in your Messages. If you have no already configured email accounts, please wait 1 hour.
3) Batt Pull Reboot
With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! If not then you should contact your mobile service provider for formal support.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Hello BROitsJAMIE,
Thanks for using Apple Support Communities.
I'd like you to please follow the troubleshooting in the article linked to below in order to resolve this issue with your Mail.
OS X Mail: Troubleshooting sending and receiving email messages
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I set up outlook, using mainly wizards. I have received some mail from my provider account.
trying to get data from my old pc, I accidently set up another account, it became default.
I finally got it deleted
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I tried to "change settings" but there is no account listed to chose to change.
I create new and again I have two accounts.
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How to set up completely new, and move everything from existing profile to it and get rid of existing, Just do not want two.
Thank you so much.They can help you over here.
http://answers.microsoft.com/en-us/office/forum/office_2013_release-outlook?sort=lastreplydate&dir=desc&tab=Threads&status=&mod=&modAge=&advFil=&postedAfter=&postedBefore=&threadType=All&tm=1387249501544
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows]
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.
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