Help I can't get past grey screen or reinstall osX

Hi I have an imac g5 without isight (non intel) and I tried to install the new osx update (this is thursday night). A pop up said the install failed and i tried to open a program, but it only bounced once on the dock and didn't open. When I tried to restart it, it froze on an empty backround so I manually turned it off. Now when I turn it on, I only get to the grey loading screen, then after a minute or two the fan turns on. I will not go past that no matter how long I let it sit.
I talked to the techguy at my school and he told me to archive reinstall it from the disc. When I try to do that, after installing the first disc of OSx (archive with preferences saved)It says the install was unsuccessful and to try again. I ran the hardware diognostic and it says there is nothing wrong with hardware. I dont know what to do. I'm going to try it again without preferences, but I absolutely cannot delete my hard drive. I am a film student and only a quarter of my stuff is backed up.
Please help, I could not afford the mac insurance renewall, I deffinately can't afford repairs or $49/hr apple help phonecalls. thank you.

"Disc repair was unsuccessful."
If it reported problems it could not repair then you may have directory damange/problems. Archive and Install is not going to solve this. The more you use your computer, the more damage you will cause your system if your directory is damaged.
You will need to purchased a stronger 3rd party utililty. The favorite around here is DiskWarrior followed by TechTool Pro. There are others.
You need to make your own decision on which to purchase. Read up on them on their websites because each does something a little different.

Similar Messages

Please help.. I have just tried to install lion on my iMac and it can't complete because of 'disk error'.. can i delete lion and go back to leopard as there was no problem there?? can't get past grey screen

Please help.. I have just tried to install lion on my iMac and it can't complete because of 'disk error'.. can i delete lion and go back to leopard as there was no problem there?? can't get past grey screen

Just restore your bootable backup/clone or Time Machine backup.

Can't get past grey screen after update! Losing hope...

I've spent over a week trying to figure this out and about to give up... hoping that someone will reach out and try to help me resolve this. I'm seeing a lot of people with this problem, most go unsolved.
Downloaded and installed Mavericks from Mountain Lion on a Macbook Air 2012. After restart I get a grey screen (goes a little darker after a few seconds) with the Apple logo and nothing else. I can move the mouse though.
I've tried safe mode but the progress bar only goes 3/4 and then disappears and the grey screen and logo are all that remains.
Tried clearing PRAM and downloaded and installed at least 3 times now. Last time it stayed on saying that there was less than 1 minute left for over 10 minutes. Finally restarted... and brought up the grey screen with the logo and here it is 45 min later!
Ran the disk utility on the Mavericks drive... it showed that the Mavericks drive had no repairs needed and all permissions are in order.
I do not have a backup or time capsule, so I'd really like to try to not do a clean install.
Really hope some good hearted Appleton will help me so I can be all happy with my Mac again!

Before proceeding further you should secure your data. You are close to losing it and the instructions below will make a copy of it without having to boot the operating system. The good news is it appears your system disk is reasonably healthy so this procedure should work. You will need an external drive which you will erase as part of this procedure.
Boot the recovery partition:
          • Press the power button and as you hear the bong,
          hold down the Command and R keys.
          Once booted, click on Disk Utility.
Format (and erase) the destination recovery disk:
          Plug in the drive you are about to erase.
          Select the volume that is NOT your system disk.
          Click on Partition.
          Pull down under Partition Layout to 1 Partition.
          Click on Options…
          Select GUID Partition Table.
          Name: Emergency Backup
          Format: Select Mac OS Extended (journaled)
          Click Apply.
          Click Partition.
Make a copy of your system disk on the recovery disk:
          Drag and drop the named system disk to Source (often called Macintosh HD):
          Drag an drop Emergency Backup to Destination:
          (Do not reverse these.)
          Click Restore (the lower Restore button).
          Be patient for it to do a full backup of your system disk.
Then try reinstalling Mavericks from the Recovery partition.

Help! Can't get past grey apple screen after Time Machine restore

Today I did a complete restoration of my HD using Time Machine. It seemed to successfully complete, prompting me to his <RESTART>, which I did. After the grey screen with the apple, I get this black and white pattern, almost like patchwork. Anyway, I've rebooted a zillion times, each time with the same result. I haven't had any luck starting in safe mode, but I'm wondering if the wireless keyboard is even being recognized. I've got a phone call request into Applecare, but I am really freaking out. Anyone ever heard of this before?

navyshrink wrote:
Today I did a complete restoration of my HD using Time Machine.
Did you use a Leopard disc for that? If so, that's your problem: you must use a Snow Leopard disc to restore a Snow Leopard backup.

Can't get past grey screen

I have a Macbook Pro 17" and i can't seem to make it past the grey screen with the waiting spiral. I have EXTREMELY important information on the hard drive. I need to get this information off of the hard drive. I have tried using a firewire attaching it to a G4 to try and access the information, and that was unsuccessful. I have also tried the archieve and install but it would not recognize the hard drive or any of the information. I have spoken to almost a dozen people and taken it to a computer store. PLEASE HELP ME!! i'm a photographer and it kills me to think of losing all my work.

Bummer
These services will cost you, but can almost certainly get the data back.
Vital Data Recovery provides professional data recovery services for hard drive/disk, CD/DVD, flash memory/digital photo, laptop/notebook, Macintosh data recovery.
http://www.vitaldata.ca
1-888-570-0775
ActionFront Data Recovery Lab
340 Ferrier St.
Suite 100
Markham, ON L3R 2Z5
http://www.actionfront.com/afacilitiesto.aspx

Can't get past grey screen with apple spinning wheel, had a loading bar for a few seconds?

HElp, can not open my Mac. Stuck on grey screen with apple and spinning wheel?
PReviously opened fine but I could not remember my password try a number of passwords. I now know my password but when I turned it off and back on got this screen?

THe command R took me to a dark scree with Mac OS X Utilities with 4 choices
REstore From Time Machine Back Up
REinstall Mac OS X
GEt Help Online
DIsk Utility
HElp

IMac can't get past grey screen...

This all happened when I was creating an Image of an OS 10.4 dmg file. as soon as it finished different items began disappearing from the top Finder bar. Soon as I restarted I couldn't get past the gray screen with spinning thingy.
Here's what I tried so far-without success:
_Zapped the PRAM (Option, Command, P, R keys held down on start-up); all peripherals had been disconnected.
_Reset the SMC controller by unplugging everything from the iMac for at least 15 seconds, and then powering back up with just the keyboard connected to it.
_Made a full hardware check holding down the "D" key with the MacOSX disc inserted upon start-up; the check turned out fine, no errors. no errors in my RAM chips either
_was able to successfully use Target Disk mode so I was able to back up my Hard Drive.
_Inserted the OS 10.4.7 Disc that came with the iMac, ran Disk Utility, selected my Hard Drive and ran a "Verify Disk" (said it had a error on the hard drive, so I then ran" Repair Disk" and told me it repaired whatever it needed to. (can't remember exactly what it said). booted it back up and still Gray Screen with spinning cycle
few things to note:
_It won't let me boot into safe mode. (when i hold Shift down the Apple comes up but I get a circle with a diagonal line going thru it (like the no-smoking sign) flashing back and forth between that and the Apple logo until I let go of the Shift key.
__booted by holding down option, was able to select my Hard Drive {(apparently it still recognizes my HD (i.e. M. Scorsese icon)} but still won't work
i've run out of ideas other than restoring and erasing everything.

I think you did a pretty thorough job of trouble-shooting.
I think the problem is related to the error you got running +Verify Disk+ in Disk Utility. +Repair Disk+ may have reported it being repaired, but probably not completely. Some critical system file(s) may have been damaged.
Take a look at this article.
http://support.apple.com/kb/TS1417
I think you have done everything listed already, except using fsck, so try that method.
If that does not work and you decide to reinstall everything, you may want to first try the +Archive and Install+ option in Installer. +Archive and Install+ will give you a fresh system while maintaining your user account and settings. Some third-party apps may need to be reinstalled. Since you have a backup already, you could decide to completely erase the drive, reinstall, and restore data, as the last resort.

Help! Can't get past login screen!

My G3 desktop running OS X 10.2.8 has been acting odd for about a week - it's not listening to me! Netscape has been quitting on me arbitrarily [I use that mainly for it's mail function since my Eudora blew away on me a while back] and it just has not been responsive as usual. This morning I started it and signed in on the login screen; it appeared to be thinking, went blue and returned to the login screen. I was able to boot from the Install CD and ran the Disk Utility Repair for both the passwords and disk. Everything was okay. When the Install disk first opened [after the language choice] it told me I could not install on this computer - I know this is not good. I was able to start on OS 9 since that is not password protected. I'd like to have OS X not be password protected, also, but I can't get anywhere to choose that option!
I am able to access the files from another computer in the house - is there any way to get into the system preferences on the G3 from this other computer?
Any simple solutions? Even a complicated one would help. Thanks.

Reset the router for 30 secs. Keep holding the reset button for 30 secs when the router is powerred ON. Then power off the router and modem. Make sure the cable from modem is connected to Internet Port of the router. Power ON the modem first, wait for 30 secs, than the router. Connect the computer to any port [1, 2, 3 or 4]. Try to access Internet. If fails, Open Internet Explorer, try the No. 192.168.1.1 password is admin. In the setup page, under Setup tab, click mac address clone.
Click Clone there. Save Settings and follow the process again [Turning OFF modem and router and Turning ON with the sequence].
Should help.
Message Edited by theonkar on 03-15-2008 10:05 AM
C | EH
linksyshelp.blogspot.com

Can't get past grey screen at start up (Late 2008 MBP)

Hi all, I have a late 2008, 15inch MacBook Pro. 2.4 GHz, with 4 GB DDR3 RAM, running Mavericks 10.9.2
Symptoms
my problems started after finally upgrading to Mavericks 2-3 months ago. Upon restarting after the install I could only get to the grey/white screen, then it would either freeze, or restart (with a 'your computer was started because of an error' screen). This would go in a cycle half a dozen or so times before eventually starting up, and everything would then work as usual. Now however, it will not start up. It will boot up in Safe Mode every time.
What I have tried
SMC Reset
NVRAM/PRAM reset
Have taken out additionally purchased RAM and tried booting without it
Tried booting without any peripherals plugged in
Repaired Disk with Disk Utility
Run Cleaning and Maintenance software with Onyx
Erased disk (after backing up of course) and tried clean install of OS X from USB (the DVD drive failed some time ago and as such I cannot boot from disc, nor can I conduct a Hardware Test.
I haven taken my machine to an Apple Certified retailer/repair outlet (there is no Apple Store near me anymore), at first they said they couldn't find the problem, then told me the hard drive had failed, which I'm pretty sure is not the case. The error message screen implies my problems may be due to kernel panics, which I don't really understand quite honestly.
I have spent a lot of time researching these issues on the internet and have come across many cases that are similar and have tried all the suggested fixes. The solutions in the cases that have been resolved have not worked for me either unfortunately.
I think that's everything. If anyone can help or has any suggestions for things I may not have tried, I'd be very grateful. I can provide a recent Crash Report if necessary.
Many thanks

Hey, thanks for taking the time to reply.
Here is the most recent panic report, minus the header.
Sun May 4 14:01:58 2014
panic(cpu 1 caller 0xffffff80002dbe7e): Kernel trap at 0xffffff7f811e20a1, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000000000, CR3: 0x000000000e7fb000, CR4: 0x0000000000000660
RAX: 0x0000000000000000, RBX: 0xffffff80654f3000, RCX: 0x00000000015d0000, RDX: 0xffffff800b21b7f0
RSP: 0xffffff807a23b780, RBP: 0xffffff807a23b790, RSI: 0x0000000000007059, RDI: 0xffffff80654f3000
R8: 0xffffff807a23b4a8, R9: 0x0000000000000000, R10: 0xffffff807a23b4a0, R11: 0x0000000000ffffff
R12: 0xffffff80654f3000, R13: 0xffffff8000903760, R14: 0xffffff80654f3000, R15: 0xffffff80654f3000
RFL: 0x0000000000010297, RIP: 0xffffff7f811e20a1, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000000, Error code: 0x0000000000000000, Fault CPU: 0x1
Backtrace (CPU 1), Frame : Return Address
0xffffff807a23b410 : 0xffffff8000222fa9
0xffffff807a23b490 : 0xffffff80002dbe7e
0xffffff807a23b660 : 0xffffff80002f3376
0xffffff807a23b680 : 0xffffff7f811e20a1
0xffffff807a23b790 : 0xffffff7f811d6b89
0xffffff807a23b7c0 : 0xffffff7f811d6a05
0xffffff807a23b820 : 0xffffff7f811d8b44
0xffffff807a23b9b0 : 0xffffff7f80ff1b34
0xffffff807a23ba30 : 0xffffff7f80fa5b35
0xffffff807a23bb60 : 0xffffff7f80fa4b3f
0xffffff807a23bbd0 : 0xffffff7f80ff2ba2
0xffffff807a23bc10 : 0xffffff7f80f20522
0xffffff807a23bca0 : 0xffffff7f80f187a3
0xffffff807a23bce0 : 0xffffff7f80ff32f8
0xffffff807a23bd30 : 0xffffff8000695733
0xffffff807a23bd90 : 0xffffff80006caca5
0xffffff807a23be00 : 0xffffff80002b60ab
0xffffff807a23be50 : 0xffffff8000226bf1
0xffffff807a23be80 : 0xffffff80002139f5
0xffffff807a23bef0 : 0xffffff800021e043
0xffffff807a23bf70 : 0xffffff80002c97bd
0xffffff807a23bfb0 : 0xffffff80002f3b96
      Kernel Extensions in backtrace:
         com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f80f0f000->0xffffff7f80f45fff
            dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f807fe000
         com.apple.iokit.IONDRVSupport(2.4.1)[999E29DA-D513-3544-89D1-9885B728A098]@0xff ffff7f80fa3000->0xffffff7f80fb0fff
            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f80f0f000
            dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f807fe000
         com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[80472F2E-D31D-32C4-88BA-2EB3D63 C159F]@0xffffff7f80ff0000->0xffffff7f81257fff
            dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f807fe000
            dependency: com.apple.iokit.IONDRVSupport(2.4.1)[999E29DA-D513-3544-89D1-9885B728A098]@0xff ffff7f80fa3000
            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f80f0f000
BSD process name corresponding to current thread: WindowServer
Boot args: -x
Mac OS version:
13C1021
Kernel version:
Darwin Kernel Version 13.1.0: Wed Apr 2 23:52:02 PDT 2014; root:xnu-2422.92.1~2/RELEASE_X86_64
Kernel UUID: E9CF78E2-1E9F-3B6F-81A4-FEE6C6D0E4D5
System model name: MacBookPro5,1 (Mac-F42D86C8)
System uptime in nanoseconds: 86865650539
last loaded kext at 86846961429: com.apple.driver.AppleHWSensor          1.9.5d0 (addr 0xffffff7f815cc000, size 28672)
loaded kexts:
com.apple.driver.AppleHWSensor          1.9.5d0
com.apple.driver.AGPM          100.14.15
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.driver.AppleBacklight          170.3.5
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.3f10
com.apple.driver.AppleMuxControl          3.4.35
com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
com.apple.driver.AppleLPC          1.7.0
com.apple.driver.AppleMCCSControl          1.1.12
com.apple.nvidia.NVDAStartup          8.2.4
com.apple.filesystems.autofs          3.0
com.apple.driver.AppleUSBTCButtons          240.2
com.apple.driver.AppleUSBTCKeyEventDriver          240.2
com.apple.driver.AppleUSBTCKeyboard          240.2
com.apple.driver.AppleIRController          325.7
com.apple.iokit.SCSITaskUserClient          3.6.6
com.apple.driver.AppleFileSystemDriver          3.0.1
com.apple.driver.XsanFilter          404
com.apple.BootCache          35
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.iokit.IOAHCIBlockStorage          2.5.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
com.apple.driver.AppleFWOHCI          4.9.9
com.apple.driver.AppleUSBHub          666.4.0
com.apple.driver.AirPort.Brcm4331          700.20.22
com.apple.driver.AppleAHCIPort          3.0.0
com.apple.driver.AppleSmartBatteryManager          161.0.0
com.apple.driver.AppleRTC          2.0
com.apple.driver.AppleUSBEHCI          660.4.0
com.apple.driver.AppleUSBOHCI          656.4.1
com.apple.nvenet          2.0.21
com.apple.driver.AppleHPET          1.8
com.apple.driver.AppleACPIButtons          2.0
com.apple.driver.AppleSMBIOS          2.1
com.apple.driver.AppleACPIEC          2.0
com.apple.driver.AppleAPIC          1.7
com.apple.driver.AppleIntelCPUPowerManagementClient          216.0.0
com.apple.security.quarantine          3
com.apple.nke.applicationfirewall          153
com.apple.driver.AppleIntelCPUPowerManagement          216.0.0
com.apple.iokit.IOSurface          91
com.apple.iokit.IOBluetoothFamily          4.2.3f10
com.apple.AppleGraphicsDeviceControl          3.4.35
com.apple.nvidia.classic.NVDANV50HalTesla          8.2.4
com.apple.nvidia.classic.NVDAResmanTesla          8.2.4
com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.3f10
com.apple.driver.AppleBacklightExpert          1.0.4
com.apple.iokit.IONDRVSupport          2.4.1
com.apple.driver.AppleGraphicsControl          3.4.35
com.apple.driver.AppleSMBusPCI          1.0.12d1
com.apple.driver.AppleSMC          3.1.8
com.apple.driver.IOPlatformPluginLegacy          1.0.0
com.apple.driver.IOPlatformPluginFamily          5.7.0d10
com.apple.driver.AppleSMBusController          1.0.11d1
com.apple.iokit.IOGraphicsFamily          2.4.1
com.apple.kext.triggers          1.0
com.apple.driver.AppleUSBMultitouch          240.9
com.apple.iokit.IOUSBHIDDriver          660.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.6.6
com.apple.iokit.IOBDStorageFamily          1.7
com.apple.iokit.IODVDStorageFamily          1.7.1
com.apple.iokit.IOCDStorageFamily          1.7.1
com.apple.driver.AppleUSBMergeNub          650.4.0
com.apple.driver.AppleUSBComposite          656.4.1
com.apple.iokit.IOAHCISerialATAPI          2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.6
com.apple.iokit.IOFireWireFamily          4.5.5
com.apple.driver.AppleEFINVRAM          2.0
com.apple.iokit.IOUSBUserClient          660.4.2
com.apple.driver.AppleEFIRuntime          2.0
com.apple.iokit.IO80211Family          630.35
com.apple.iokit.IOAHCIFamily          2.6.5
com.apple.iokit.IOUSBFamily          675.4.0
com.apple.iokit.IONetworkingFamily          3.2
com.apple.driver.NVSMU          2.2.9
com.apple.iokit.IOHIDFamily          2.0.0
com.apple.iokit.IOSMBusFamily          1.1
com.apple.security.TMSafetyNet          7
com.apple.security.sandbox          278.11
com.apple.kext.AppleMatch          1.0.0d1
com.apple.iokit.IOReportFamily          23
com.apple.driver.DiskImages          371.1
com.apple.iokit.IOStorageFamily          1.9
com.apple.driver.AppleKeyStore          2
com.apple.driver.AppleFDEKeyStore          28.30
com.apple.driver.AppleACPIPlatform          2.0
com.apple.iokit.IOPCIFamily          2.9
com.apple.iokit.IOACPIFamily          1.4
com.apple.kec.pthread          1
com.apple.kec.corecrypto          1.0
Thanks again for your help, very much appreciated.

My old iMac and OS 10.4 will not accept the New iTunes Version 10 application and I can't get past the screen offering to download iTunes 10. This is wrong and I need help getting past this situation. Help!

My old iMac and OS 10.4 will not accept the New iTunes Version 10 application and I can't get past the screen offering to download iTunes 10. This is wrong and I need help getting past this situation. Help!

Sure, you can get around it if you don't need the newest version of iTunes. I still use version 7.5 because the newer versions didn't strike me as offering anything I needed.
If you do need a version 10-something then you will have to upgrade your operating system to Leopard (fi your computer will support it) at least. If you need 10.5 for some reason then there's no getting around it, you will have to buy a new computer.

HT1349 Successfully loaded ios7 to iphone 4S from iTunes...now iphone asks me to agree to terms and privacy, then it locks up and won't accept my "agree." Goes in a loop and can't get past this screen. Pls help. thanks.

successfully loaded ios7 to iphone 4s.
now iphone asks me to agree to terms and privacy, then it locks up and won't accept my "agree."
goes in a loop and can't get past this screen. Pls help. thanks.

Have you tried resetting the device?
Hold down the home and lock buttons until you see an Apple Logo, then release the buttons.
If that doesn't work, you should check to see if you have a backup because you may have to restore your device.

My iPhone gone mad can't turn off voice control which turned on by itself now can't access phone as can't get past my screen lock! Also it keeps calling random people in my contacts help please

iPhone 4 gone mad voice control taken over phone, can't get past my screen lock it won't respond at all, keeps dialling random people won't do anything at all!!! Even when go on voice control screen and hold power off and home screen down nothing No response. Help please? My mother very sick in hospital and need my mobile!!

Have you tried to power off and on? If that doesn't work and the reset didn't work, have you tried connecting to iTunes to see if it is recognized?
If none of this works you probably need to visit an Apple genius bar and have it checked out by the techs.

I can't get past white screen when starting up, any ideas?

I Can't get past white screen when starting up, any ideas

http://support.apple.com/kb/TS2570 Mac OS X: Gray screen appears during startup
===============
When posting in Apple Communties/Forums/Message Boards.......It would help us to know which Mac model you have, which OS & version you're using, how much RAM, etc. You can have this info displayed on the bottom of every post by completing your system profile and filling in the information asked for.
CLICKY CLICK---> https://discussions.apple.com/docs/DOC-3602
CLICKY CLICK-----> Help us to help you on these forums

I recently installed iTunes on my new HP laptop computer, authorized it according to the instructions, but now can't get past a screen that tells me that I need to authorize the computer. I purchased an album and it's in the library, but it won't sync.

I recently installed iTunes on my new HP laptop computer, authorized it according to the instructions, but now can't get past a screen that tells me that I need to authorize the computer. I purchased an album and it's in the library, but it won't sync.

Have a look here...
http://support.apple.com/kb/TS1389

Macbook keeps restarting, can't get past icon screen

I had to correct my permissions because I couldn't edit my address book and ical. Everything was working fine last night after I did the permission fixes. But when I booted up my Mac tonight, the farthest I could get was the white screen with the Apple icon and the animated circle. After a few minutes, the laptop will reboot itself and continued to do that for 30 minutes. I can't get past that screen. What is going on? How do I fix this? I finally turned off the Mac and am using my Dell.

The question mark on the file tells you that your MacBook wants to start up but can't find a viable OS to start from. Can you start up from the DVD that came with your Mac? If so, go to Disk Utility and see if you can repair the internal hard drive. If you can't see the hard drive from within DU, your drive may have failed, and you may need to replace it. Good luck.

Help I can't get past grey screen or reinstall osX

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