Help! I can't get rid of the sad icon . . .

. . and I've tried forcing my iPod nano into disc mode so that I can restore, and it won't go!
Casper? Btbaz? Can you help??
Thanks
Dell   Windows XP  

Here is a pretty comprehensive post about the sad iPod icon. Be aware that it's quite involved and contains some info that will almost certainly void the warranty. If your iPod is still within the warranty period, you should use that option first.
The Sad iPod icon.

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    First pic: shows "before"
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    karol wrote:
    lettuceman44 wrote:What does it do/why did it work?
    Please read the man page :-)
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