HELP I can't import from WMP and customer service people are retards

I've used Itunes before to upload songs to my husbands ipod and I've always used windows media player. I just click, drag, and drop the files... but now it won't work. I've ripped a few cds and got some songs from limewire, which is what we've always done. Now I can't get them to import to itunes at all. I called the customer support line and the guy I spoke to was a real jerk. He told me it's because some cd's have copyrights and those must be the ones I'm trying to upload. I thought all cd's had that?!?!?! Not just that, but the Cd's I ripped I had done before and put it on my husbands ipod, it just won't work with mine. When I told him I didn't think the copyright thing was the issue he told me that he's been doing this for a while and he would know. UHHH. He told me there is no way to get these songs onto itunes. But I know that's crap because I've done it before, it just won't do it the same way. Then he told me that I could uninstall itunes, and reinstall it and it would pull all the files on my computer. So I did that, BUT when it pulled the files... it only pulled 30 out of the 98 I had previous had in itunes before uninstalling it. Now I can't get those to import to itunes either. I also asked him about an error message I recieved. When I open itunes it says that the software for burning cds didn't download because of other burning software. He told me that it was because of windows media player and that I should take it off of my computer and reinstall itunes again. I'm sorry... but I'm not taking WMP of my computer! Can anyone help??? I would like to have more songs on my ipod, but since what I normally do isn't working and the people at support are jerks, I'm stuck! HELP!

Sorry I wasn't very clear in my original question. My goal is to print from an executable on a computer which does not have Labview 8.5 installed (It does have the runtime engine installed). The printer is connected locally to this machine and I'm trying to print three lines of text by creating a new report, printing it, then closing it, all using the report generation tools.
I'm desiginating the printer by just using a text control wired to the printer name input of the print report vi. I havn't wired the output of the queary printers to the print report vi, but I have copied and pasted this text manually to make sure the name was right.
How do I build a debuggable exe to check for errors? This sounds useful!
I have found a work around for this problem, which was to create an installer for the executable and include every single additional installer. I'm not sure which one it needed, but my executable worked after this was installed.
Do you have any idea which additional installer was needed as creating a 1 gig install file and installing this on multiple machines takes a lot of time!
Thanks for your help,
Philip.

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