Help. I can't open any of my project files,"Project file version not recognized". Whats going on?

After uninstalling and reinstalling Prelude CC none of my project files will open.
I get the notice "This version of the project file is not recognized!"
I have no idea how to troubleshoot this. Any help would be greatly appreciated.

So after 3 hours of painful chat, Adobe Finally gave me the solution. They wouldn't answer my question without trying a bunch of things that I had said I already did, so hopefully this helps some people.
Somehow, updating was disabled, or suppressed, my the administrator (that's me). Adobe kind of forgot to give the administrator a way to then reenable that for users. You'd think that would be something the administrator would control from the admin console online, but no. You set it up once on install, then everyone is just stuck with whatever version they installed at the time. But good news! There's a file that suppresses that. You Might be able to simply delete it. I'm not sure.
But if you need to fix it, here it is. All 2 minutes that it will take you. Do NOT contact Adobe. Their help system is incredibly inefficient (but then again, aren't most?):
go here: C:\Program Files (x86)\Common Files\Adobe\AAMUpdaterInventory\1.0
see an adobeUpdateradminprefs.dat file? Open that in notepad (or notepad++ or equivelant if you like that better)
Change the 1 to a zero and save.
That's all. That Should have been a known item, and would take all of 10 seconds to check, but I had to uninstall and reinstall several things before we went to a folder. Because uninstalling reinstalling is easier? ha
Now in response to Ramesh:
1. the issue is moot because previous versions of prelude can not open future versions. That's all over the web. So just make sure you have the current version.
2. we are now both at the current version.
3. offline media? we hadn't figured that out. If she closes the file and opens it again it seems to go away. So that's an unknown. And it's working now, so I don't really care.

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