Help! I can't open canon raw files .CR2 with PSE 7.0 after installing plug in.

I have a Canon rebel EOS T1i camera and have been shooting in RAW (.CR2) format. I have tried installing the latest ACR plug-in and when I try to open the .CR2 file I get an error message stating that it is unrecognizable. It is very frustrating and I hope someone can help me with this issue. Thanks!

You need to make sure you have the latest version of ACR which is version 5.6. Some of the Adobe links are not what they seem and lead to earlier versions. Use the download for PSE8; it will work with PSE7.
Windows:
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4626
Mac:
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4623

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Just upgraded to 10.8.4 and now can't open canon raw files in photoshop cs5 with camera raw plug in 6.7

i've just upgraded to os 10.8.4 and now i can't open canon raw files in photoshop cs5 with camera raw plug in 6.7 which worked perfectly prior to the upgrade....anyone else encountered this issue?

Adobe's software is a mess in terms of the fact that it's sprayed all over the place and may not survive an OS upgrade. Try reinstalling Photoshop CS5.

Can't open Canon RAW files in LR1.3, Photoshop, Bridge

Hi.
I'm having a problem with some Canon RAW image files a second photographer sent me. He sent about 800 files and I'm only able to import into LR (1.3) about 15% of the files. The remainder will not import. Upon import, LR says something to this effect: "files appear to be unsupported or damaged." I tried them on both of my macs (my G5 and laptop) and had the same thing happened. Photoshop says: "Could not complete your request because Photoshop does not recognize this type of file."
They show with this icon: file:///Users/marthafitzsimon/Desktop/Picture%203.png
When I do the "get info" on these files, under "General:" it says, e.g., that a file is a 10.8MB file. Under the "More info:" box, it says the dimensions are 0x0 (that's weird because when I look at this for other good files there are numbers for the dimensions).
This is a picture of the "get info" window:
file:///Users/marthafitzsimon/Desktop/Picture%201.png
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I noticed one thing about the naming convention on the files,but I don't think this matters. My own Canon RAW files always have the .CR2 extension. All of his files have the .cr2 extension. Mine are all uppercase and his are lowercase. However, I don't think this could matter because the files I was able to download of his all had the .cr2 extension, just like the ones I couldn't download.
(PS: Just in case you saw my earlier posting, this problem has nothing to do with that. This is another second photographer's files that I'm having problems with. Jonathon LeFaive solved that other problem for me.)
Thank you for any help you can provide! Martha
Message was edited by: marthafitzsimon

LR 3 is a complete new build so it will not overwrite the earlier version of LR 1.3 or its catalog or other settings.
The install procedure will recognize your LR 1.3 catalog and ask if you wish to create/ convert to a LR 3 catalog. This procedure will not overwrite your 1.3 catalog but will create a LR 3 compatable copy.
Download the trial which is good for 30 days before you will need to pay the upgrade price of $99 if you decide to keep. The trial is the full package and you will not be restricted in any way.
The new features are a substantial upgrade with significant improvement in the conversion output of your raw files.
Full details are provided in the "read me file" included with the download which should be read carefully before you install. The decision should be a no brainer.

Can't open canon raw files in cs4

I recently had to rebuild my pc after a problem that stopped a few of my programs working (I'd installed xampp so I could use wordpress on the pc but it stopped cs4, firefox, video studio and a bunch of other stuff working - removal and reinstalling did no use, I had to build a new disc).
I reinstalled cs4 and got all the updates but now I find I can't open can raw files with cs4 or bridge. I tried replacing the Camera Raw.8bi file with the latest file from adobe as per their web instructions but it still doesn't work. So I tried the adobe dng convertor (version 8.3) and ran the files through that, still no luck, I can't open the files.
I could open them wwith canons own software and save as a tiff, but then I'm losing a lot of information.
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I remember I had to download a few files a couple of years ago when I first bought the pc (a whole 3 years ago) as I was having trouble with photoshop and raw files then but I can't remember the name of the file or where I got it from.
Anyone able to help? much appreciated if you can.

Hi John,
Adobe told me to replace the relevant file, which I did. The trouble is that went I do this then 'camera raw' disappears from the 'help / plugins' list and there doesn't seem to be any way of getting back other than uninstalling and reinstalling cs4, and once I do this it overwrites the files again...
I can't remember having this trouble when I first installed it a couple of years ago but I do seem to remember having to replace a file somewhere but that may have been on an earlier version.
I have an old EOS 5d mk1 & a 7d mk1, so it's not as though the camera is unknown to cs4.
Regards,
Doug

PS CS2 can't open D80 Raw files even with correct plug-in

I am on a PC running Photoshop CS2. I cannot open RAW images from my Nikon D80. I have installed the Camera RAW plug-in (3.6) as instructed. The files still won't open. I'm very frustrated.

No, you are not doing things correctly yet. The DNG converter is a separate, stand-alone program. It does not require Photoshop or any other program other than your operating system to run. You use it to convert your raw images to the Digital negative (DNG) format, and then you would open those DNG files with Photoshop CS and the correctly installed Camera Raw 2.4. The DNG files still contain all of the raw data, and you can achieve the same results from those files as you can the original raw files from your camera. If you are not willing or able to update your version of Photoshop, then this is the route you will have to go in order to work on your raw images.
Added later: since the DNG converter is a separate program, it can be placed anywhere on your computer. I find it easy to simply leave it on the desktop so that I can drag the images from my camera (via card reader) onto the DNG converter. Then all you have to do is follow the prompts in the DNG converter to configure the conversion the way you want it.

Why i can't open my raw file in adobe photoshop cs6... and i use camera Canon 650D

why i can't open my raw file?

You probably need to update your Camera Raw plug-in for CS6 to something new enough to understand the 650D raw files.
The usual way you’d do this would be Help / Updates in PS.

I can't open the RAW files from my new Nikon D610 in PSE10. Any help for this?

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Your most direct choices are:
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Also be sure that you are NOT using the old Nikon Transfer or ViewNX with your new Nikon camera. These older versions of Nikon products change something in the metadata of new camera NEFs that makes them unrecognizable to Adobe software.

Nikon D800 can't open all RAW-files ending .NEF

Got a Nikon D800 and can't open all RAW-files ending .NEF Most of them no problem, but some I just can't.
"Could not complete your request because the file appears to be from a camera model" Thats not wight cause I can open like 90% of my .NEF files :/
Got latest Camera Raw (6.7)..Help please:/

Because many of the camera makers slightly alter their versions of their raw format whenever they release a new camera model.
Nikon does it, Canon does it, and also several other camera makers.
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Here is a list of supported cameras and the required ACR plugin needed to open the raw files.
Camera Raw plug-in | Supported cameras
Versions of ACR are specific to each version of Photoshop.
Older versions of PS cannot use the latest version of ACR.
You need to download the latest version of Adobe DNG Converter.
This will convert your newer D800 files to DNGs that can then be opened in older versions like CS5.
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I have CS3 and when I try to open Canon Raw files in Bridge, I am unable to do so.

i have cs3 and i am unable to open canon raw files. please help.

What camera generated your Canon raw files.
A lot more information about your hardware and software is needed.
BOILERPLATE TEXT:
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CC", but something like CC2014.v.2.2) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
a screen shot of your settings or of the image could be very helpful too,
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

Just bought Nikon D600, can't open the raw file from my Photoshop element 9, please adivise. Thanks

Can't open the raw file in my Photoshop Element 9 from my new Nikon D600, please help. many thanks
Brian

Hi,
The D600 requires camera raw version 7.3 or later - that is not compatible with Photoshop Elements 9.
You need to either
1) upgrade to Photoshop Elements 11 or 12
or
2) you can download the free Adobe DNG converter to convert you NEF files to DNG files and then PSE 9 can read the DNG files
The latest version of the DNG converter that you can use will depend on your operating system.
For XP or Vista :
DNG Converter 8.3
http://www.adobe.com/support/downloads/detail.jsp?ftpID=5694
For Windows 7 or 8
Adobe - Adobe Camera Raw and DNG Converter : For Windows : Adobe DNG Converter 8.5
For Mac
Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Adobe DNG Converter 8.5
Brian

I have Photoshop CS 5.5 version, but I've just changed my camera and I can't open my raw files. I need for my new camera Photoshop CC and Camera Raw 8.7 version. How can I do to update the old version? Thank you

I have Photoshop CS 5.5 version, but I've just changed my camera and I can't open my raw files. I need for my new camera Photoshop CC and Camera Raw 8.7 version. How can I do to update the old version? Thank you

Thank you for your valuable advice. I've solved the problem right now.
Thanks
2015-03-16 15:06 GMT+01:00 c.pfaffenbichler <[email protected]>:
I have Photoshop CS 5.5 version, but I've just changed my camera and
I can't open my raw files. I need for my new camera Photoshop CC and Camera
Raw 8.7 version. How can I do to update the old version? Thank you
created by c.pfaffenbichler
<https://forums.adobe.com/people/c.pfaffenbichler> in *Photoshop General
Discussion* - View the full discussion
<https://forums.adobe.com/message/7302535#7302535>

I have Photoshop CS5 and a Nikon D 810 camera. I have downloaded Camera Raw 8.8 & DNG converter. I can neither open the raw files (.nef), nor process them with the DNG converter. What is going wrong?

I have Photoshop CS5 and a Nikon D 810 camera. I have downloaded Camera Raw 8.8 & DNG converter. I can neither open the raw files (.nef), nor process them with the DNG converter. What is going wrong? Thanks!

This is the last paragraph from my very first response to you, post #1 in this thread:
…Additionally, you need to install the DNG Converter, not just "download" it, and you need to launch it and run it on each folder of NEFs you wish to convert to raw DNGs. [emphasis added]

I can't open the RAW files from my new Nikon D4s camera in photoshop? How do I download the latest software for RAW files?

I can't open the RAW files from my new Nikon D4s camera in photoshop? How do I download the latest software for RAW files? Cheers!

What version of Photoshop are you running? You will need at CS5, CS6, CC or CC2014. Each version needs a different ACR-plug-in to open files from that camera.
If you are on CS4 or earlier, you'll need to upgrade—or, in the alternative; look for, download, instal, launch and run the free, stand-alone DNG Converter 8.6 on each file of raw NEF files to convert them to raw DNGs first so you can open them in your version of Photoshop and ACR plug-in higher than 2.4.

I have just bought a Panasonic Lumix compact camera. Aperture and Preview can't open the RAW files from this camera. Panasonic recommend downloading 'SYLKPIX Developer Studio SE' to save RAW file formats.How can Aperture and Preview read the files?

I have just bought a Panasonic Lumix compact camera. Aperture and Preview can't open the RAW files from this camera. Panasonic recommend downloading 'SYLKPIX Developer Studio SE' to save RAW file formats.How can Aperture and Preview read the files?

Either use 'SYLKPIX Developer Studio SE' to develope the RAW files and to save them in another lossless format like TIFF, or try if Adobe's free DNG Coverter can convert your Lumix RAW files to dng. Then import the dngs. This way, your files will still be RAW files. This works (most times) for my Lumix FZ28.
Adobe DNG Converter 8.3 http://www.adobe.com/support/downloads/detail.jsp?ftpID=5695

I have updated my PSE9 and still can not open the RAW files from my new camera, I get an error?

I bought a new camera (Canon T5i) and took photos in RAW, tried to open them in PSE9 and they wouldn't open. I got the following error...
Canon RAW Codec found a new CR2 file that is not supported by the installed version.
You can download the Canon RAW Codec update program from the link below.
(Canon Server)
I have been to the link & downloaded what update it had. I have also done the available updates on my PSE9 and I am still getting this error messge. When I called Canon regarding this they said I needed to contact Adobe.
Can someone please tell me what I am doing wrong or not doing so I can open these files???

The T5 is supported by Camera RAW 8.4 which needs PSE12. You can use the Canon software to convert RAW to TIF or the Adobe DNG Converter. The converter will convert the CR2 files to Adobes RAW DNG format that will open in PSE9's RAW processor. http://www.adobe.com/uk/products/photoshop/extend.displayTab2.html#downloads.
Cheers,
Neale
Insanity is hereditary, you get it from your children
If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

Help! I can't open canon raw files .CR2 with PSE 7.0 after installing plug in.

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