Help! I can't open files in photoshop CC!

I'm using the trial software and its not working. I tried doing file >> open and then pick a file but it doesn't load. I tried resizing images and it won't resize them. Please, the phone support couldn't help me!

What have you done for trouble.shooting other than re-installing (which would probably be pretty much moot anyway if one does not uninstall and use the clean script first)?
http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-mos t-issues.html

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