HELP! I cannot download the desktop software.

I've tried using both IE and Chrome browsers. I've tried downloading different versions.   I've tried turning off my firewall temporarily.  I keep getting error message that link is broken.
What am I doing wrong and why can't I download?
Thanks for any help on this.  Been trying for over a week now. 

If you try from another location does it work? Like from your job? Not sure what else to try honestly that would be preventing you downloading the software at your house. Did you contact your ISP about it?
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