Help. i cannot figure it out.

alright. i have two problems.
1. my music library deletes randomly all the music i have saved so i have to re-download it all everytime. lots of work. what do i need to do?
2. my old laptop's harddrive crashed. so i had to get a new one. I am trying to re-download itunes. so itunes downloads okay. how do i program itunes to my personal nano like it used to be?

http://support.apple.com/kb/DL1360

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Date/Time: 2009-03-02 18:52:31.536 -1000
OS Version: 10.5.6 (Build 9G55)
Report Version: 4
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2009-03-02 18:52:03 -1000: AVChat started with ID 2221088225.
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2009-03-02 18:52:03 -1000: 0x18a7adb0: State change from AVChatNoState to AVChatStateInvited.
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2009-03-02 18:52:27 -1000: [email protected]: Error -7 (0x18a7adb0 cancelled the connection.)
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64.338046 @SIP/SIP.c:2719 type=4 (900A0015/0)
[SIPConnectIPPort failed]
64.338592 @SIP/SIP.c:2719 type=4 (900A002D/0)
[SIPConnectIPPort failed]
Video Conference Support Report:
5.108075 @Video Conference/VCInitiateConference.m:1584 type=2 (00000000/0)
[Connection Data for call id: 1 returns 1
40.915710 @Video Conference/VCInitiateConference.m:1584 type=2 (00000000/0)
[Connection Data for call id: 2 returns 1
56.318899 @Video Conference/VCInitiateConference.m:1599 type=2 (00000000/0)
[Prepare Connection With Remote Data - remote VCConnectionData: 1, local VCConnectionData: 1
56.322831 @Video Conference/VCInitiateConference.m:1703 type=2 (00000000/0)
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62.337224 @SIP/Transport.c:2362 type=1 (00000000/0)
[INVITE sip:user@rip:16402 SIP/2.0
Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK177457862f830ef1
Max-Forwards: 70
To: "u0" <sip:user@rip:16402>
From: "0" <sip:user@lip:16402>;tag=1307095421
Call-ID: 16f33de0-07af-11de-bf1e-929ebee44012@lip
CSeq: 1 INVITE
Contact: <sip:user@lip:16402>;isfocus
User-Agent: Viceroy 1.3
Content-Type: application/sdp
Content-Length: 733
v=0
o=Dana 0 0 IN IP4 lip
s=0
c=IN IP4 lip
b=AS:2147483647
t=0 0
a=hwi:17412:2:2400
a=iChatEncryption:YES
a=bandwidthDetection:YES
m=audio 16402 RTP/AVP 110 121 12 3 0
a=rtcp:16402
a=rtpmap:121 speex/16000
a=rtpmap:122 speex/8000
a=rtpmap:113 X-AAC_LD/44100
a=rtpmap:110 X-AAC_LD/22050
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:218866866
m=video 16402 RTP/AVP 123 126 34
a=rtcp:16402
a=rtpmap:123 H264/90000
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 16402 VIDEO 16402
a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
a=rtpID:2833956586
62.838237 @SIP/Transport.c:2362 type=1 (00000000/0)
[INVITE sip:user@rip:16402 SIP/2.0
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Max-Forwards: 70
To: "u0" <sip:user@rip:16402>
From: "0" <sip:user@lip:16402>;tag=1307095421
Call-ID: 16f33de0-07af-11de-bf1e-929ebee44012@lip
CSeq: 1 INVITE
Contact: <sip:user@lip:16402>;isfocus
User-Agent: Viceroy 1.3
Content-Type: application/sdp
Content-Length: 733
v=0
o=Dana 0 0 IN IP4 lip
s=0
c=IN IP4 lip
b=AS:2147483647
t=0 0
a=hwi:17412:2:2400
a=iChatEncryption:YES
a=bandwidthDetection:YES
m=audio 16402 RTP/AVP 110 121 12 3 0
a=rtcp:16402
a=rtpmap:121 speex/16000
a=rtpmap:122 speex/8000
a=rtpmap:113 X-AAC_LD/44100
a=rtpmap:110 X-AAC_LD/22050
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:218866866
m=video 16402 RTP/AVP 123 126 34
a=rtcp:16402
a=rtpmap:123 H264/90000
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 16402 VIDEO 16402
a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
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Max-Forwards: 70
To: "u0" <sip:user@rip:16402>
From: "0" <sip:user@lip:16402>;tag=1307095421
Call-ID: 16f33de0-07af-11de-bf1e-929ebee44012@lip
CSeq: 1 INVITE
Contact: <sip:user@lip:16402>;isfocus
User-Agent: Viceroy 1.3
Content-Type: application/sdp
Content-Length: 733
v=0
o=Dana 0 0 IN IP4 lip
s=0
c=IN IP4 lip
b=AS:2147483647
t=0 0
a=hwi:17412:2:2400
a=iChatEncryption:YES
a=bandwidthDetection:YES
m=audio 16402 RTP/AVP 110 121 12 3 0
a=rtcp:16402
a=rtpmap:121 speex/16000
a=rtpmap:122 speex/8000
a=rtpmap:113 X-AAC_LD/44100
a=rtpmap:110 X-AAC_LD/22050
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:218866866
m=video 16402 RTP/AVP 123 126 34
a=rtcp:16402
a=rtpmap:123 H264/90000
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 16402 VIDEO 16402
a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
a=rtpID:2833956586
64.338521 @SIP/Transport.c:2362 type=1 (00000000/0)
[INVITE sip:user@rip:16402 SIP/2.0
Via: SIP/2.0/UDP sip:50862;branch=z9hG4bK6d331d5b79997f5c
Max-Forwards: 70
To: "u0" <sip:user@rip:16402>
From: "0" <sip:user@lip:16402>;tag=1328308780
Call-ID: 18249b6e-07af-11de-bf1e-933597634012@lip
CSeq: 1 INVITE
Contact: <sip:user@sip:50862>;isfocus
User-Agent: Viceroy 1.3
Content-Type: application/sdp
Content-Length: 737
v=0
o=Dana 0 0 IN IP4 sip
s=0
c=IN IP4 sip
b=AS:2147483647
t=0 0
a=hwi:17412:2:2400
a=iChatEncryption:YES
a=bandwidthDetection:YES
m=audio 50862 RTP/AVP 110 121 12 3 0
a=rtcp:50862
a=rtpmap:121 speex/16000
a=rtpmap:122 speex/8000
a=rtpmap:113 X-AAC_LD/44100
a=rtpmap:110 X-AAC_LD/22050
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:218866866
m=video 50862 RTP/AVP 123 126 34
a=rtcp:50862
a=rtpmap:123 H264/90000
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 50862 VIDEO 50862
a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
a=rtpID:2833956586
Video Conference User Report:
0.000000 @:0 type=5 (00000000/16402)
[Local SIP port]
I look forward to your reply!
Dana

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