Help!!!  I cannot install itunes

I am a newbie at this. A couple of months ago, I downloaded and installed itunes, without any problem. However, I recently received an error message from Microsoft ("itunes has encountered a problem an needs to close") when I tried to open the program, so I tried reinstalling. I go through the entire download process, only to get to the end and receive a message that tells me that an error has occurred and the program must close. The error message says, "1628: failed to complete installation." I am at a loss. Can anyone offer any insight? Thank you very much.

Follow these directions
http://consumer.installshield.com/kb.asp?id=Q108464
Thanks for the quick reply. I tried #1 and #3 (2 was not applicable) but neither option worked. For #1, none of the listed applications were running and for #3, my temp folder was already empty. I am still getting the same error message. Do you have any other suggestions?

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    =============================
    Windows ® Installer. V 5.0.7601.17514
    msiexec /Option <Required Parameter> [Optional Parameter]
    Install Options
        </package | /i> <Product.msi>
            Installs or configures a product
        /a <Product.msi>
            Administrative install - Installs a product on the network
        /j<u|m> <Product.msi> [/t <Transform List>] [/g <Language ID>]
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        /passive
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            b - Basic UI
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        /forcerestart
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    Copyright © Microsoft Corporation. All rights reserved.
    Portions of this software are based in part on the work of the Indepe
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