HELP! I cant get my serial number activated on new computer!

My windows 7 motherboard died. I took it into Best Buy to Geek Squad to see if they could fix it and they did a complete restore! AND I didnt have a chance to deactivate my serial numbers for the software I had. The Geek Squad tech told me that wasnt a problem, that when they restored it, that deactivates my programs--but my NEW Windows 8 computer keeps giving me an error telling me my serial number is invalid!
I went on CHAT with Adobe to see what they can do, since they have record of me registering my CS4 Extended years ago. BUT she tells me that they cant do anything to help now! NOTHING! I had her talk to a supervisor and she came back and told me there was nothing they could do, that I had to buy new software! How can this be?! I even gave them my barcode to my original box and they say that wont work. I dont have my original receipt because Ive moved since then and cant find it.
Has anyone dealt with this before? What optons do I have? I dont have the $ to buy new software now. I cant be the only person that has had a computer crash on them!
Any ideas?
Thanks so much! Im pretty desperate

liljackyp wrote:
I bought a new ASUS Windows 8 Desktop and explained that to the woman in Chat but she said the numbers on my original software case (that I typed in for her)  were invalid, but they worked fine with my last computer years ago. Apparently when I sign in to my Adobe ID, it shows that I have never registered any software! I have no idea why this is. In any case, she wasnt willing to work with me at all.
Where did you get your copy of Photoshop?  When you Activate Photoshop Adobe's Activation Server should add Activation files onto you system and register your serial number into your Adobe ID account. You should be able to logon to your Adobe account and look at what Product you have registered and retrieve your serial numbers. I have been using Photoshop from 1995 I may have missed registering PS3 and PS5 but since the CS version registration has been part of the installation process.
Message was edited by: JJMack

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