Help I did not order skype premium

Please Help!! I did not order skype premium and out of the blue my credit is deducted $20 and a message that it has been purchased???

Hi lray22
you are welcome to contact our support team at http://adobe.ly/yxj0t6
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How. Can I get help with illegal iTunes charges on my credit card,for things I did not order. Chuck

How can I get help with illegal iTunes charges on my credit card for things I did not order. chuck

Same answer as last times you asked the same question:
iTunes adding charges to my credit card fog things I did not order. What can I do about it. Chuck

Billed for subscription I did not order

I was just notified that I am being billed for an additional subscription that I did not order. I cancelled it but I am concerned that my account has been hacked. Is there any way to get customer service to advise what IP address was used to order the additional subscription? Or to talk to a human concerning my account? I am very concerned over this apparent breach of my Skype account. Any help appreciated
Solved!
Go to Solution.

Ok I found how to cancel a subscription! Here is the information:
https://support.skype.com/en/faq/FA297/how-do-i-request-a-refund?q=cancel+order
Edit: Ok you've answered me but I didn't see it! I was typping that message.
Oh and guess what.... I don't find any delete button on this message!

I was charged for a subscription I did not order!!...

Last year I ordered subscription Croatia Unlimited. For a period of 12 months. I expected that I will get an offer from Skype if I want to renew my subscription. That did not happen. Instead, this year, two days ago, they just charged my credit card and informed me that I have ordered another year of the same subscription, which I did not.
The charge is 50.88 € for a period of another 12 months that I did not order and that I do not need. There is no one to contact to ask for my money back. No e-mail I could write to. I feel cheated. I feel Skype has stole my money. It does not feel good. If there is anybody out there who knows how I can ask and get my money back, I would appreciate any help.
If I don't get my money back, I'll make sure to advise everyone against Skype. One may think that means nothing, but people actually take my advice. To think I actually brought some of my friends and clients to Skype.
Shame on you Skype.

Dear Rick,
unfortunately, in case you did not realize by now, I presume Skype does not even read the posts at this forum, let alone answer on any or act upon receiving any.
The way I see it, they put this forum together just so that members would have some place to write their complaints an just so that members would feel like they actually have complained about anything. In reality, this is just a tool so that we, Skype members, could exchange bad experiences with someone and then, Skype hopes, we would feel better and forget about money we are all missing, and that went to Skype.
I support your claims about fraudulent billings, however if this kind of Skype billing started 3/26/12 and has been going on until now, why did you leave your credit card active until now? If you don't have Skype account, it is fair to assume that someone else has used your credit card to pay for their own Skype account. If that is the case, Skype has no reason not to charge because to them it seems legit.
What you should have done is have your bank or credit card company mark those payments as fraud, refund your money and if necessary cancel your card. And then get a new card. In this way, who ever has used your card to commit fraud, his Skype account will be canceled because Skype will have no means to charge from.
Best thing for you to do now is to cancel your card and to ask for a refund from bank or credit card company. They should also be responsible if you did not authorize those payments.

I uploaded the upgrade to Photoshop Elements 12 today. I got a "dispatching error" for Photoshop Elements, but was able to download Premier elements! I did not order Premier Elements, so I'm confused (unless this was a package that I did not know about)

I uploaded the upgrade to Photoshop Elements 12 today. I got a "dispatching error" for Photoshop Elements, but was able to download Premier elements! I did not order Premier Elements, so I'm confused (unless this was a package that I did not know about). I really want the Photoshop Elements upgrade - not Premier Elements. I do hope I did not pay for both - I only want one. Help!

Maryrhire910 I am sorry that you are facing difficulty downloading and installing Photoshop Elements 12. Are you downloading the installation files from Download Photoshop Elements products | 13, 12, 11, 10? If so what specific error are you receiving?

I got an Itunes card and when I loaded it itunes downloaded an album that I did not order; so my question is how did this happen and how do I find out how much this album costs cause I would like to get my money back.

My wife got me an iTunes card today and as soon as I redeemed it a music album that I did not order downloaded and deducted the cost from my iTunes card. I did this happen and how can I get my money back? I do not listen to the type of music that was downloaded and feel like I was robbed in a way cause the only way things are suppose to download is if I click on them and enter my password. Please let me know if there is anything I can do and am I the only person this has happened to?
Thank you

Thank you Niel,
My wife loaded her ITunes card right after I loaded mine and the album did not and still has not loaded onto her phone so we think it could be in my settings we are going to check into that but I did have money removed my account so thank you for the link to the form.

I want to report a problem an IN app purchase i did not order

I was charged for an IN -App purchase I did not order or want .It was purechased on my Itunes store credit.How do i get my credit Refunded.Thanks

There is no guarantee as all sales are final but that would be the best bet.
Or you can contact iTunes through here
http://www.apple.com/support/itunes/contact/

The iTunes Store loaded a U2 album on my iPhone I did not order

The iTunes Store loaded a U2 album on my iPhone I did not order. Did someone hack my account? I don't see any charges for these on my credit card. How do I delete these? They use up too much memory on my iPhone. How do I prevent this from happening again?

How does it show in the Music app on your phone ? If it has the cloud icon against it then it is only in the cloud - you can turn off all cloud music via Settings > iTunes & App Stores > Music (under 'show all' heading) 'off, or you can hide that album via your computer's iTunes so that it doesn't show in the cloud (hiding and unhiding), or you can use the link in my above reply to remove it from your account.
If you've downloaded it onto your phone (i.e. it doesn't have the cloud icon against it) then swipe/drag across tracks (from right-to-left if the phone is on iOS 7 or 8) in the Music app, or you can delete entire albums in iOS 8 by swiping/dragging from right-to-left across them

How do I stopi-Tunes from downloading songs on my device which I did not order and which I then have to delete?

How can I stop i-Tunes from downloading songs on my device which I did not order and which I then have to delete because I do not want it?

Does swiping/dragging across the tracks from right-to-left (or possibly left-to-right depending upon the iOS version) in the Downloads tab in the iTunes store app stop them downloading ?
If it's the U2 album Songs of Innocence then : http://itunes.com/soi-remove
If it's a different album/tracks and you didn't buy them, and nobody else has access to your account and/or devices and bought them, then contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

TS1424 I have charges that I did not order. How do I get them off?

I am recieving charges on my credit card that I did not order.

Hello Cookiemom40,
I recommend you report this to our iTunes Store support directly.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
All the best,
Sterling

Error i was charged for movie i did not order name movie was harry potter andthedeathlyhallowpart2

i was charged for movie i did not order or give any permission to place the order the was harrypotter and the deathlyhallowpart2 my credit card was charged for buying the movie on my computer im sure it was a error and want refund for the movie.

Hi lila-godel,
I have sent you a private message so that we can discuss your billing concerns more freely.
At the top of each Forum page, you will see a small gray envelope icon. This icon will have a number next to it if you have any new messages waiting. To open a PM to read it, double click on the envelope. If you click on the white envelope a window will open with tabs for your Private Message Inbox, Sent Messages, Friends, Ignored Users, and Compose new Message. You can also access this area by clicking on the Username in a Thread or post. By default, Private Messages are enabled. You can disable this feature in My Settings>Preferences> Private Messenger.

HT1657 I did not order a movie I have been charged for

I did not order a movie I have been charged for

Does anyone else have access to your account who may have bought it ? If not then you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I want to cancel my membership. I did not order it, did not ask for it and will not pay for it. It is impossible to reach you and I am done trying. I have spent over 30 minutes trying. If you do not cancel IMMEDIATELY.

I am trying to cancel my membership but find it impossible to do so. How do you contact them to do this? I did not order and do not want this service and will not pay for it. Has anyone else experience this unasked for and illegal billing? What did you do in order to cancel membership?

Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

HT5085 i am being charge for app i did not order. i have ben charge $10.82 this is not the frist time.thank you

hi, i am being charge for app i did not order this happer every month i was charge $10 .82

If you are being charged every month then it might be an auto-renewing subscription, in which case there are instructions on this page for managing and stopping them : http://support.apple.com/kb/HT4098

TS1702 How do I return an app, that I did not order or mistakenly ordered?

How do I return an app, that I did not order or mistakenly ordered?

You can try and get a refund...
Contact iTunes Store Customer Service:
Apple - Support - iTunes Store - Contact Us
But it is stated that all Sales are Final...

Help I did not order skype premium

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