Help! I downloaded Blackberry for Mac and synch'd 2 days ago only to lose all pre 20 Nov emails!!!
Hello I have had a terrible error occur on synching with Blackberry for Mac. I downloaded the desktop manager a couple of days ago so I could synch my calendar and when I connected, it said I didn't have the latest versions on my BB so these were downloaded and added to my BB before I synched the calendar. This seemed to reset lots of things on my BB which meant I had to take a long time to add themes, input registration codes again for 3rd parties, set up the look of my BB again which was irritating but not that bad. The terrible thing is that I have lost all my messages including those in the saved folders prior to the time I synched.
Does anyone know of a fix for this please? I am desperate!
Cheers, Lorraine
Hey Felix007,
Welcome to the BlackBerry Support Community Forums.
Did you create a backup prior to the update of the software? To check go into Device at the top, and click on restore. If it does show a backup file there then you can restore your email messages. If not, then you will not get the emails back.
-ViciousFerret
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