HELP i dropped my ipod and now ....

It doesn't turn on and when I connect my ipod to USB to my computer it work, the battery is charging. But on the left hand top it show a locked key icon. I try to rest and restored but still doesn't work. HELP!

Try:
- Reset the iOS device. Nothing will be lost      
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:                                               
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.                       
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
  Apple Retail Store - Genius Bar
Unless you purchased the optional AppleCare+ extended warranty,
Apple will exchange your iPod for a refurbished one for $99 for 16 GB 5G and $149 for the other 5Gs. They do not fix yours.
  Apple - iPod Repair price                             

Similar Messages

  • I dropped my Ipod and now the click wheel is not working anymore

    Hey! I hope you can help me! I dropped my Ipod today, and now the Click wheel doesn't work anymore! The IPod broke open, but I put it together again! When I came home I connected it with the computer to see if "its" alive. And it connected and updated and everything was okay, instead of the Click wheel control! When it dropped there was "Hold" and now I can't deactivate "Hold". So I think, maybe the click wheel doesn't work because "Hold" was activated the moment the ipod dropped! BUt I don't know! Maybe something inside the ipod a soldering joint got torn apart, or something, I don't know! I just know the click wheel doesn't work, anything else seems to be okay! Can anyone help me???

    hey and whops about dropping your ipod...
    heres what i think but im not an ipod know it all so what i say might not help but any way...
    And it connected and updated and everything was okay, instead of the Click wheel control!
    well this sound okay so it probly isnt anything to do with the hard drive if it is updating ect...
    I think it would have to do with the fact that the hold lock was on... have you tried jigling the hold switch back and forward a bit? that often helps...other wise i think you should take it to an apple store and see what they can do.
    Hope it fixes

  • HT1320 Dropped my ipod and now the screen is flipped upsidedown. How do I get it back?

    I dropped my ipod nano and now the screen is flipped upside down, how do I get it back?

    Reset your iPod

  • Dropped my ipod and now it makes a clicking sound and won't turn on at all. is it cheaper to get a new one or fix this one?

    i have tile floors and i dropped my ipod classic flat on its back while it was off. i tried turning it on after that and it now it makes a clicking sound and won't even turn on. all it shows is a dead ipod and told me to go to apple.com/support/ipod. i'm not sure how to fix it or if it's even fixable. or is it just cheaper to get a new one?

    If the phone will not power on try these three things:
    Connect it to your phone charger
    Connect it to your computer and open up iTunes
    Perform a hard reset (Hold down the sleep/wake (top) button at the same time as the home (circle) button for 45 seconds. When the apple appears on the screen let go of both buttons.

  • ERR I dropped the IPOD and now its

    stuck on the song that was playing it will not do aything and is not recognized when I plug in the usb connector
    no what? i don't know what do do. I tired Reset restore etc
    Amy

    I understand the warranty info
    still I don't think it dropping to the floor once should have ruined it, KWIM
    so I guess my ques is, is it worth the repair cost, since the warranty won't cover this? or just a buy a new one or rather the NANO?
    I did let the battery die, no the screen just shows a folder and the apple support site but again it will do nothing. I tried all the steps. Probably all a waste of time at this rate
    the computer will not recognize the ipod is plugged in to restore it, tried a different firewire as well, didn't work.
    its not my keyboard or computer the were purchased in July as well
    any other ideas are appreciated
    willing to buy another IPOD I work at home and need it
    TIA
    Amy

  • Hi i reinstalled my itunes software after it refused to reconise my ipod and now it wont open at all as the libary couldn't be found need help?

    Hi i reinstalled my itunes software after it refused ro reconise my ipod and now it won't open at all as it says the libary can't be opened as it could'nt be founf. need help please?

    Try to remove all Apple related software and then reinstall iTunes Removing iTunes, QuickTime, and other software components for Windows Vista

  • My Ipod was originally set up as a sub-account of a firends.  After that, I got an Iphone and set up my own Apple account.  I just got a new Ipod, and now can't sync my old Itunes to it. Can anyone help me? I'm even OK with deleting the old Itunes account

    My Ipod was originally set up as a sub-account of a firends.  After that, I got an Iphone and set up my own Apple account.  I just got a new Ipod, and now can't sync my old Itunes to it. Can anyone help me? I'm even OK with deleting the old Itunes account, and staring over.  I just really want to get the new Ipod under my own account, and be able to use it...

    There is no such thing as a "sub-account."  Also, you probably mean iTunes library, when you say "account."  Your "account" in iTunes is your Apple ID, which is what you use to sign in to the iTunes Store to make purchases.  iPods are associated with an iTunes library, not with an Apple ID (iTunes Store account).  You'll need to clarify...
    So, this is what I think you are saying.  You previously shared an iTunes library on a computer with your friend.  Your old iPod was synced to that iTunes library. 
    You got an iPhone, and at that time, you set up your own iTunes library.  Is that on a different computer?  How does the iPhone affect your question about the iPod?
    You got a new iPod.  What is your "old iTunes"?  Is that the iTunes library you shared with your friend?

  • I plugged in my ipod and now i get the error message: Because a USB device was drawing too much power from your computer, one or more of your USB devices have been disabled" - i have a MAcBook pro and now my USB ports do not work - can anyone help me ???

    i plugged in my ipod and now i get the error message: Because a USB device was drawing too much power from your computer, one or more of your USB devices have been disabled" - i have a MAcBook pro and now my USB ports do not work - can anyone help me ???

    Sometimes you have to reset the SMC two or three times for it to work, don't know why. I've seen that error message before and 100% of the time it was fixed with an SMC reset. I suppose it's possible that your keyboard or mouse IS drawing too much power, do you have access to another you could try?

  • HT201210 i need help!??? i just tried to update my ipod and now its making me restore it on itunes and it wont complete the restoring process. Its giving the warning that the updated software server couldn't be reached. Can anybody help????

    i need help!??? i just tried to update my ipod and now its making me restore it on itunes and it wont complete the restoring process. Its giving the warning that the updated software server couldn't be reached. Can anybody help????

    Update Server
    Try:
    - Powering off and then back on your router.
    - iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    - Change the DNS to either Google's or Open DNS servers
    Public DNS — Google Developers
    OpenDNS IP Addresses
    - Try on another computer/network
    - Wait if it is an Apple problem

  • I dropped my ipod touch 3 generation into some water.  Now it shows me the itunes logo and the usb cord picture.  I restored my ipod, and now it won't connect to itunes or my computer. What should I do?

    I dropped my ipod touch 3 generation into some water.  I let it dry off completely befor turning it back on.  Now it shows me the itunes logo and the usb cord picture.  I restored my ipod, and now it won't connect to itunes or my computer. What should I do?

    Hey
    Does it charge when connected, if not you may have broken it..
    You can always try an apple Genius at an Apple Store,
    Jason

  • I restored my ipod and now the Nike app is crashing on me.  I've tried turning it off and back on but it doesn't work. Please help.

    I restored my ipod and now the Nike app is crashing on me.  I've tried turning it off and on again, but it still doesn't work.  Please help.

    Hi,
    Have you tried a Reset...
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    The Apple logo will Appear and then Disappear...
    Usually takes about 15 - 20 Seconds...
    Release the Buttons...

  • I have reset my ipod and now I can not remember the password for my home wifi .... help

    Pls help ..... I have just reset my daughters ipod and now I can not connect to home wifi as I can not remember password ?

    Success!!!!!!!!
    Pity I didn't log on here sooner... I spend 60mins trying to resolve this issue myself but to no joy.
    Thanks so much.
    Happy days!

  • TS1363 just did an update on my daughters ipod and now it says to hook up to itunes with the icon and when i do its not detected any help

    im just trying to update my daughters ipod and now its not being detected by itunes when i try to hook it up after the update it said restoing itunes the it showed the icon to hook up to itunes so when i did nothing no ipod detected so i diconectend the usb and reinserted it and still no ipod detected any help

    Try connecting the iPod to iTunes in recovery mode and restoring it again.  Use the instructions in this Apple support document to get the iPod into recovery mode.
    iOS: Unable to update or restore
    B-rock

  • HT1212 i changed my password to get into my ipod and now it says ipod is disabled connect to itunes i cant get pass that .... can you help me re boot my ipod?

    i forgot my password to sign on my ipod and now it says ipod is disabled please connect to itunes. however, it wont letme pass that screen. how do i reboot this ipod?

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • My daughter dropped her ipod and the screen is cracked??!!  help

    My Daughter dropped her ipod and her screen is cracked!  can this be replaced?

    Apple will exchange your iPod for a refurbished one for this price. They do not fix yours. Price depends upon model and capacity
    Apple - iPod Repair price                                    
    A third-party place like the following maybe less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens         
    Replace the screen yourself if you are up to it
      iPod Touch Repair – iFixit

Maybe you are looking for

  • Cloned Hard Drive Will Not Boot

    Hi, I have an early 2008 IMac running 10.7.5 that I'm upgrading the hard drive on.  I used Carbon Copy Cloner to clone the original 320gb drive to a new Seagate Barracuda 7200 1 TB 7200RPM SATA 6 Gb/s NCQ 64MB Cache 3.5-Inch Internal Bare Drive ST100

  • HT5299 can i connect my sony smart TV via thunderbolt port for better resolution.

    can i connect my sony smart TV via thunderbolt port for better resolution.

  • Error: Unsupported Object java.util.Hashtable

    Hi, I am getting Uncategorized SQL exception for my code: The error is: org.springframework.jdbc.UncategorizedSQLException: PreparedStatementCallback; uncategorized SQLException for SQL [select distinct table_desc from TABLE order by table_desc where

  • Partition of External Hard Drive

    I am trying to partition an external hard drive into three partitions - one for the time machine backups, one for miscellaneous storage and one for storage of files that I can share with a PC. I was able to partition the drive successfully but all th

  • Problem with Server node

    Hai,   I installed webas 6.40 in E:\. but operating system is installed in c:\. Server is working fine. i added new server node using configtool today . but new server node is not running. the error is com.sap.engine.frame.core.configuration.Configur