HELP: I feel like I have tried everything!!! iTunes will not open
the itunes has not worked on my computer for months. I have reinstalled serveral times as well as try the soloutions on apple support. nothing has worked. usually "error 7 windows error 127" pops up as well as a paragraph full of random letters and numbers
does anyone know how i could possibly fix this?
does iTunes freeze because i illegally download most of my music?
pops up as well as a paragraph full of random letters and numbers
I'd like to have a closer look at that error message please.
Generate the error message again. While the error message box is open, hold down the Alt key and hit the PrtSc key. Paste the screenshot into an image file (using a program like Paint), and save the file.
Start a reply here and click the wee camera icon at the top of the reply window. Click "Choose file", browse to the image file, select the file and click "Open". Now click "Insert file" to insert the screenshot into the reply.
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This started a few days ago, when I noticed skype would not open and keeps quitting unexpectingly. Now it's all of my microsoft office programs. I have read horrible things on the internet about creeps building some sort of 'backdoor' through Mircosoft Word and are now able to access my macbook. I want to feel safe again and I want to be able to use skype again. I think I will delete Microsoft office until I find/can afford a better version.
I have tried deleting and re-installing the programs, PRAM-ing my mac, doing the utilities organizing thing, and I downloaded 4 different scanners (Cleanmymac, VirusBarrier Express, Bitdefender Virus Scanner, and ClamXav) to help get rid of this and only one scanner found a small file that was harmful. I need some advice PLEASE!
Thank you for your time!Elliottarian wrote:
Thanks MadMac0 I followed the instructions in Terminal for the link you sent and all my programs open again!
Sorry I'm just getting to this now, but a lot going on today in this front. There is now a "K" version of Flashback and perhaps more going on.
A couple of considerations you need to be aware of.
It's clear from the results of your testing that the reason you were infected is because your Java is out of date, so it's important that you keep all your software up-to-date going forward.
But even that won't protect you from this new "K" version as Apple has not released the patch to it yet, so I encourage you to disable Java in all your browsers and consider doing so for everything by opening Java Preferences (located in /Applications/Utilities/) and unchecking the box next to "J2SE 6.0" and any other box that might be checked. If you find that some application(s) you need must use Java, then you should enable it only to run that application(s).
We cannot be certain that what you did totally killed the Trojan, so your best bet would be to restore your Mac back to where it was before you were infected using TimeMachine. If you don't have a TimeMachine backup or cannot determine the date of infection, then your safest solution is this one:
Courtesy of Linc Davis:
I suggest you take the following steps immediately:
1. Back up all data to at least two different devices, if you haven't already done so.
2. Boot from your recovery partition (if running Mac OS X 10.7 or later) or your installation disc (if running an earlier version of the Mac OS), launch Disk Utility, and erase the startup drive. This action will destroy all data on the drive, so you must be sure of your backups.
3. Install the Mac OS.
4. Reboot and go through the initial setup process to create an account. Don’t import anything from your backups at this stage.
5. If running Mac OS X 10.6.x or earlier, run Software Update.
6. Restore the contents of all the top-level subfolders of your home folder except “Library” from the most recent backup. You can also restore the files in the Library folder, but don’t restore any of its subfolders; only the files contained in those folders, and only if they’re visible in the Finder. Don’t restore any hidden files or folders, no matter where they are.
7. If you’re running Mac OS X 10.5.x or earlier, disable Java in Safari’s preferences, and leave it disabled until you upgrade to Mac OS X 10.6.8 or later, including all available updates. The Java web plugin is unsafe to use under older versions of the Mac OS. Note: I’m not referring to JavaScript, which is unrelated to Java, despite the similarity in the names.
8. Change every Internet password you have, starting with banking passwords. Check all financial accounts for unauthorized transactions. Take this step only after you’ve secured your system in the preceding steps, not before.
9. Reinstall your third-party software from fresh downloads or original media, not from backups which may be contaminated. If you use any third-party web browsers under Mac OS X 10.5.x or earlier, disable Java in their preferences, as you did with Safari in step 7.
Of course, as of this morning you should follow my instructions for disabling Java and ignore his, at least until Apple gets that Java patch out.
Pay particular attention to Step 8 no matter what you decide to do. -
I have purchased a different computer and I need the link to download elements 12 on it. I feel like I have tried everything.... HELP!
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
HP Pavilion DV6-6182NR Sound Not Working...Feel Like I Have Tried Everything
I have a HP Pavilion DV6-6182NR, and my sound has stopped working. I've tried uninstalling then reinstalling the driver. I've updated everything. Rolled it back. Updated again. Nothing has worked. When I test the audio, it shows the sound working, but no sound can be heard...even through headphones.
I have tried going through HP Support Assistant, but it shows everything is working.
Could it be the sound chip? Any ideas would be welcome. Thanks in advance.Hi
Please find the link given below might help you to fix your issue.
Resolving No Sound or Audio Problems in Windows 7
Tips for fixing common sound problems Microsoft
Let us know how it goes!
"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****
Regards
Manjunath -
I have been trying to get rid of this program or whatever it is from Firefox for months. I think I got rid of it from Safari and Chrome but it keeps coming back on Firefox.
I've uninstalled, restarted, changed start page, tried reconfigure it's a computer nightmare. Deleted Firefox and everything Genieo and it's still here. I hate it.
I have a Mac OS 10.7.5Hi there.
Here is information an how to remove Genieo from Firefox:
http://www.genieo.com/faq/#q20
"Remove from Firefox
To change the default search please follow these instructions:
Type “about:config” into the address bar and click “Enter”.
Click the “I’ll be careful, I promise!” button.
Type “keyword.URL” into the search box that appears.
Right-click on the “keyword.URL” entry and click “Modify”
Delete the text in the box and click “OK”
Have you also dragged and dropped Genieo into the trash?
https://discussions.apple.com/thread/4276483?start=0&tstart=0 -
Hi all,
I want to remove my credit card details from my itunes account, however itunes will not allow blanks, what do I do?Take a look at this link, http://support.apple.com/kb/HT1689
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Hello,
I need help! My itunes will not open in Windows Vista. I have tried everything suggested by the apple website. Even when I open itunes in safe mode, it still will not allow me to continue. I am assuming when it says something about Plug-ins that has something to do with the problem. Can anyone help me?Thanks King_Penguin for taking time to read and reply.
I just purchased this movie on Thursday, May 15, so just a few days ago. I have never had any trouble whatsoever since I have been in Vietnam. I have downloaded several movies and even music and they have all synced to my respected Apple products except for this purchase.
Sorry, I don't quite understand what you mean by studios and different versions. Could you please explain?
I checked my purchased list in my purchase history under my account and there are no hidden items. -
My itunes will not open on my laptop I have windows 7
Remove SC Info.sidb file
(This applies to Win7 or Vista)
From the Start menu, click Computer.
In the Organize menu, click Folder and Search Options.
Click the View tab.
In the "Advanced settings" pane under "Hidden files and folders" make sure that the "Show hidden files and folders" option is selected.
Click OK.
Navigate to the following location by either typing it into the address bar, copying and pasting it into the address bar, or clicking through the folder hierarchy listed: C:\Program Data\Apple Computer\iTunes\SC Info
Right-click the SC Info.sidb file shown and on the shortcut menu, click Delete.
Right-click the SC Info.sidd file shown and on the shortcut menu, click Delete.
Restart the computer and open iTunes. -
My ITunes will not open and gives me error 10013, older macbook but just reformatted....HELP PLEASE!!!
i had problems like this back when i installed iTunes 7.2. I had to uninstall 7.2, go onto the internet and get iTunes 7.1. have no clue if it will work for u though.
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My itunes will not open, it displays an error that MSVCR80.dll is missing. I tried reinstalling itunes but it fails because the service is not able to start.
Same thing happened to me. I ended up completely uninstalling itunes then downloaded it again from http://www.apple.com/itunes/. If you're using firefox, for some reason itunes will not download and I don't know if using googlechrome will also have problems,so just to be sure that it will work on your first try, use internet explorer when you download itunes. Good LUCK!!
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after an update itunes will not open. there is a missing msvcr80.dll i tried to re install itunes and now it says check system services. I have full admin to pc
turingtest2 post 01/2014: MSVCR80.dll missing, cannot install iTunes - https://discussions.apple.com/message/24618776
iTunes for Windows: Missing MSVCR80.dll - https://sites.google.com/site/appleclubfhs/support/advice-and-articles/itunes-wi ndows-missing-msvcr80-dll - install as administrator. -
I have a laptop using OSX 10.5.8, iTunes v. 10.6.3 and Quicktime 7.7. iTunes will not open. It says it requires QuickTime 7.5.5 or later. I've tried reinstalling each of them. No success. Don't know what to try next.
QuickTime 7.5.5 for Leopard - http://support.apple.com/kb/DL27
QuickTime 7.7 for Leopard - http://support.apple.com/kb/dl761
= New version of Quicktime installed but application reports it needs to have that version installed =
Open Application > Utilities > System Profiler and check the Quicktime version in Frameworks vs. the version in Applications. One person had re-installed their operating system. It had kept the newer Player application but had reverted to an earlier version of the underlying support framework files which many applications utilize. Re-installing Quicktime 7.7 took care of the problem. Do this manually, not with Software Update.
Installation get stuck at "configuring installation" - https://discussions.apple.com/thread/2592979?threadID=2592979 - uninstall Quicktime before installing. -
Just installed security update 2014-002, now Itunes will not open, I have rebooted twice with no effect, I don't know what else to do to get my itunes back. Need help please
Believe I've firxed my problem, at least, ITunes is now working again. I followed the information provided from a couple of posts on this thread, (1) re restarting with command-s held down; did it twice, made no differerence; (2) manually re-installed the Security update; no difference; each time restarting, no effect; (3) shutdown the computer; I did for 35 minutes, upon restart, ITunes is back to normal, seems to be working fine. Turning the computer off must clear the cache?
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My itunes will not open at all - I repeatedly get the message"itunes library is corrupted...not installed correctly...please reinstall itunes" I have tried opening all my itunes folders but nothing will even open.
Let's try a repair install of iTunes first.
Restart the PC. If you're using Vista or 7, now head into your Uninstall a program control panel, select "iTunes" and then click "Repair". If you're using XP, head into your Add or Remove Programs control panel, select "iTunes", click "Change" and then click "Repair".
Can you launch your iTunes now? -
Hi hope somebody can help? i have acrobat 6 pro, worked well for last two years but then just stopped working. Have reinstalled but still will not open, ronning windows 7. Help please!! Janice
Hey janicem42177174,
Adobe no longer supports the installation and use of Acrobat 6 as it is a very old version which is not compatible with Windows 7.
I would suggest you to please use the latest version of Acrobat i.e. 11.0.10 which is fully compatible with your OS with its enhanced features and functions.
You might download a free 30-day trial version of Acrobat from here:
Download Adobe Acrobat free trial | Acrobat XI Professional
Let me know how it goes
Regards,
Anubha
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