Help!!! i forgot my ITunes Account And I Bought A New On And When I Update My Apps It Shows My Old Account

Help!!! i forgot my ITunes Account And I Bought A New On And When I Update My Apps It Shows My Old Account

Apps and updates to those apps are locked to the account that purchased them.  You have to be logged into the account that purchased the apps to update them.  See the following for how to get that account back:
Frequently Asked Questions About Apple ID

Similar Messages

  • I had to change my email for my apple account on my iPhone 4.  when I go to add an app or update an app it shows the old email.. so I can't delete apps for this to work becuz I would have to delete my apple store app and it won't let me

    I had to change my email for my apple acct on my iPhone e 4.  When I go add an app or update an app the old apple email comes up.  I can't delete an apple store app.  So how do I refresh the apple store app?

    Hi skippy2012trev,
    Welcome to the Apple Support Communities!
    I understand that you updated your Apple Id and password but now you are being prompted for the old information in iCloud. You are on the right track by changing the Apple ID back to the previous email address temporarily so that you can sign out. You should not need to verify the email address. After you edit the Apple ID back to the old email address and then sign out of iCloud on your iPhone, edit the Apple ID back to the address you would currently like to use. There is no need to change the password again, only the email address, unless you prefer to update the password again.
    If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support
    Change your Apple ID temporarily
    If signing out and back in to iMessage or FaceTime didn't help, try these steps:
    Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
    Tap Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
    Scroll down and tap Sign Out, then tap Sign Out to confirm. If you're using iOS 7 or earlier, tap Delete Account, then tap Delete to confirm.
    Tap Keep on My [Device] or Delete from My [Device]. In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
    Enter the password for your previous Apple ID.
    Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
    Return to Settings > iCloud and sign in with your new Apple ID.
    Cheers,
    Joe

  • I had iTunes 10 and when i updated to iTunes 11 it wont open? what is the problem?

    when i run the troubleshoot runner it says there is a problem. that it is an imcompatiable application. i dont know how to fix this. i would appreciate anyones help please

    The music sync is one way - computer to ipod.  The only exception is itunes purchases.
    The ipod is not a storage/backup device.  It simply mirrors the selected content of your computer.
    As the music came from your computer in the first place, it should still be there and in your backup copy of your computer.

  • HT201210 What if someone else's Apple ID is coming up after I restored my phone and try to update my apps?

    I've restored my phone already and when I updated the apps it's not my Apple ID

    Hi..
    Apple ID: "This Apple ID has been disabled for security reasons" alert appears
    Click the iforgot link on that support article to "reset" your Apple ID account even though you can login to iTunes on your computer and iPad.
    It's just a reset.

  • Please help I forgot confidential answers questions to my account The problem I shipped itunes card and when I buy from my request answers"

    Please help I forgot confidential answers questions to my account The problem I shipped itunes card and when I buy from my request answers"

    Call AppleCare for your country and request help resetting the questions.

  • Help.I have an itunes account and wanted to set up a new one .All my music from existing account loaded automatically onto new itunes account.The main point of this was to start with a blank canvass

    help.I have an itunes account and wanted to set up a new one .All my music from existing account loaded automatically onto new itunes account.The main point of this was to start with a blank canvass

    Yes
    Put all the music on one computer, make sure it is authorized for all accounts, sync.

  • HT201363 I forgot my security question and when I press send it by email it doesn't work please help me

    I forgot my security question and when I try to press send it by email it doesn't work I've tried so many times and I didn't get any email pleas help me fastest as possible , thank you

    It would go to a separate rescue email that is different than your Apple ID.
    If you do not have a rescue email address (different from alternate email address) set up, you forgot it or no longer have it, then you will need to contact iTunes Support online: http://apple.com/emea/support/itunes/contact.html (select Account Security as your help topic) or by phone: Apple Support Numbers

  • HT5312 i forgot my security quastion and when i enter my phone number it give me not valid, can you help me please

    i forgot my security quastion and when i enter my phone number it give me not valid, can you help me please

    I assume that you don't have a rescue email address on your account, as described on the HT5312 page that you posted from ?
    If not then how are you trying to contact Support ? You are selecting the country where you and your iTunes account are on this page to contact them : http://support.apple.com/kb/HT5699 ?
    When your questions have been reset use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • My nephew and I use the same iTunes account and when I add an app it is loaded on to his iPhone and vice versa... How do I make that stop?

    My nephew and I use the same iTunes account and when I add an app it is loaded on to his iPhone and vice versa... How do I make that stop? I have already unchecked the "Auto Update Apps" button. It happens with all purchases in the app store and on iTunes. HELP!

    I also think separate accounts is the way to go....if he is over 13yrs also remember if you do make an account for him and use your bank card all purchases will be charged to your card.

  • I have purchased and began to download music several times.  While i is downloading iTunes quits and when I come back to iTunes my account has been charged and my songs have not been downloaded? How do I get my songs?

    I have purchased and began to download music several times.  While i is downloading iTunes quits and when I come back to iTunes my account has been charged and my songs have not been downloaded? How do I get my songs?

    Hi there Angel T,
    You may find the articles below helpful.
    iTunes: Finding lost media and downloads
    http://support.apple.com/kb/TS1408
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/HT2519
    -Griff W.

  • Please help? just installed iTunes 10 and now it won't open??

    I just installed the new iTunes 10 and when I try to open iTunes, it says "iTunes cannot run because somw of it's required files are missing. Please reinstall iTunes. First off, how do i reinstall itunes? (step by step please)? and if i do reinstall it, will i lose all of my media in my library? If anyone could please help, it would be greatly appreciated! (:

    I just installed the new iTunes 10 and when I try to open iTunes, it says "iTunes cannot run because somw of it's required files are missing. Please reinstall iTunes.
    With that one, I think we should try getting the malware possibilities off the table first.
    Try downloading and installing the free version of Malwarebytes AntiMalware. Update your MBAM definitions and then run a full scan of the PC. (Takes about 2 hour on my Lenovo.)
    http://www.malwarebytes.org/mbam.php
    Does the scan find any infections? If so, please paste the contents of the log file for the scan in a reply here so we can have a look.

  • Entered apasscode and forgot what it is. and now it says iphone disabled connect to itunes.. and when i connect it to itunes it tells me please enter the passcode for your iphone and connect it to itunes.. I dont know what to do now..

    Entered apasscode and forgot what it is. and now it says iphone disabled connect to itunes.. and when i connect it to itunes it tells me please enter the passcode for your iphone and connect it to itunes.. I dont know what to do now..

    iOS: Forgot passcode or device disabled - Apple Support

  • I upgraded to iOS 7 yesterday on my iphone and now none of my apps shows me any new message and when i open the apps it says "Connect to itunes for push notifications". Please help!!!

    I upgraded to iOS 7 yesterday on my iphone and now none of my apps shows me any new message and when i open the apps it says "Connect to itunes for push notifications". Please help!!!

    Same here.  I don't know how to solve the problem, but I figured out a way to close the app without re-starting or resetting the phone.  If you click ok and then press the home button twice really fast before the dialog box shows back up, you can put the phone in multi-tasking mode and close the app without having the shut the phone off or reset it.  Anxiously awaiting the fix for this since I have several apps I use that I can access at the moment.

  • Help. My iTunes froze and when I opened it back up, it looked like it did when I first downloaded it.  My files are still in Docs

    Help, my iTunes froze and when I opened it back up, it looked like it did when I first installed it 2 yrs ago.  An Apple rep helped me uninstall and reinstall about 2 weeks ago, but it did it again. My questions is this:  My files are all there in iTunes Music file.  How do I get them back on the application?  My warranty expired Sunday 9-18-11.  They were helping me with podcast issues and artwork being messed up so this is a different issue. I am so frustrated and my attempts are futile.  Please help.

    What did you do to iTunes and the library folder to troubleshoot the podcast issues? Try undoing whatever you did, you can also try looking for previous iTunes libraries folder or re-creating the iTunes library.
    If that doesn't work, you'll have to import the music again.

  • I had redeemed 2 $50.00 iTunes gift cards a few months ago. The last time that I checked my iTunes balance, it was $100.00. I logged in to iTunes yesterday and the $100.00 balance isn't showing up. Why would it be missing?

    I had redeemed 2 $50.00 iTunes gift cards a few months ago. The last time that I checked my iTunes balance, it was $100.00. I logged in to iTunes yesterday and the $100.00 balance isn't showing up. Why would it be missing? Would that happen if I changed my apple ID and password recently? Or would that happen if I de-authorized 2 devices? Would that happen if I deleted my music from my iPhone? Could someone hack into my iTunes account and take my money? Or maybe Apple charged me for something and debited my iTunes account? If you could please help me solve this mystery, I would greatly appreciate it

    Check your account's purchase history : See your purchase history in the iTunes Store - Apple Support
    If nothing shows then try logging out and back into your account on the computer/device that you are using.
    Neither updating your account id and/or password, nor deauthorising your account, nor deleting content from a device or computer's iTunes library will affect your balance

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