HELP-i got a MuVo for x-mas and need help puting songs on i

Question

i've read all the directions, but i'm still not sure how this works. here's what i've done, i plug in the mp3 and it brings up the removable disk file, i open it using windows explorer and the removable disk file has 2 folders, one folder is empty and it is 'encoded tracks' and the other folder is 'rancid' and that one isnt empty (rancid is a band), next i go to the creative mediasource/mp3 recorder/musicplayer thingy and i've dragged and dropped all the tracks i want into the little square in the bottom left, then i click record and it looks like its recording but after i unplug it, the mp3 says that there is nothing on it (i always make sure i unplug safely using the icon on the bottom of the screen) if anyone knows what the problem is or if i'm doing anything wrong PLEASE let me know as soon as possible (i've alreaqdy installed everything with the disc)
P.S
my computer is an hp pavillion

Answer 1

We used the software that came with the MuVo N200 ... "Creative Media Source Organizer/Player". If you don't have an N200, your software might be different. The "root" is the "top level" ...when you look at your player through Windows (and you see something like E: Removable Media), that would be the "root". If you then create a folder in it, that would be the "first level".
My husband first connected the MuVo to the USB port, then started up the program "Creative Media Source Organizer". In the left-hand pane, he could see the MuVo listed as something like "E: MuVo N200". He highlighted that, then clicked on the "New" icon at the top of the screen to create a folder and he named the folder "bwm".
Then he put the CD he wanted to copy into the CD dri've of his pc, and a listing of tracks on the CD came up in the program. He then highlighted all of the tracks that were listed and then "dragged" them over to the folder. (You could also copy them one at a time.)
As I said earlier, this then created a folder named "_Unknown" in the folder he created, and the "_Unknown" folder contained all of the tracks. So he then moved all of the tracks in the "_Unknown" folder to his "bwm" folder, then deleted the "_Unknown" folder.
Again ... this was all with the software that was provided on the installation CD that came with the MuVo N200 ... and he is running Windows 2000.
Also: his first attempts at recording from the CD to the MuVo got all screwed up (before we really figured out what to do) ... so we also ended up formatting the player before doing everything that is described above. In Windows 2000, to format the player, we could just connect it with the USB cable to get an "E: Removable Media" icon under "My Computer", then right click on it and select "Format". We used the format "FAT".
I hope this helps ... not sure what else I can tell you.