Help! I had told iTunes to remove an old feed- but I need to put it back!
I was given wrong information that my radio show was no longer going to be broadcast from the station I was on. I had written to iTunes and asked them to remove the link: http://toginet.com/rss/itunes/thislittleparentstayedhome
Only to discover a few weeks later, I was misinformed. This was an error and I never should have removed the link because I AM still broadcasting through the same station. Was told that same rss feed should work and be back up on iTunes without any issues...
Except I was the stupid one who had asked iTunes to remove the rss feed. I need to reverse this, but can't seem to find the way to connect to the person who can do this for me. I imagine the reason it is not working when I re-submit that rss link is because iTunes was told it was to be removed. The rss link DOES WORK and it is NOT BROKEN, because I have no problem submitting it to other podfeeds. So this is definitely an iTunes issue.
I have been going back and forth with customer service both on email (case number 120052781 with Caileigh) and on the phone (case numbers 179148557 with Chester and Kyle and case number 179153644 with Alex). The email responses never give me an answer that relates directly to my inquiry. I keep getting a blanket response telling me how to submit a new podcast. I've spent days on the phone with technical support, been transfered up and up and up- all the way to the head supervisors, and no one seems to be able to tell me what I can do.
The last guy told me flat out that there is nothing that can be done and no one he can transfer me to, and I just need to realize that my podcast may never get back up again on iTunes. Is this really true????
Your podcast is in the iTunes Store:
http://itunes.apple.com/gb/podcast/this-little-parent-stayed/id357476643
You also have another podcast with the same title at
http://itunes.apple.com/gb/podcast/this-little-parent-stayed/id392573029
using a feed at http://thislittleparent.podbean.com/feed
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