Help, I have a used imac not reading dvd/cd

I bought i mac from a school replacing with newer ones. Doesnt read any cd/dvd. tried cleaning lense, disk utility and clearing caches. before i look into a usb external dvd drive is there a possibility dvd/cd use was prohibited. i do not have the installation disk. have os x 10.4.11 with 1.83 Ghz intel core 2 duo processor.

I think Adobe allows their software to be installed on 2 computers only. However, if say you buy another computer and wish to install PSE on the new computer ( effectively a 3rd computer as far as Adobe is concerned ) PSE needs to be properly uninstalled ie not simply by uninstalling using the operating system's uninstall process. It needs to be uninstalled using the Adobe uninstall process that is contained within the software.
You should then be given a prompt as to whether you will be reinstalling on the same computer or if you wish to remove altogether. If the latter, then all traces are removed and the software can be (re) installed on the new computer.
If, unknown to yourself, the software had been installed on 2 computers and although you or the previous may have wiped the hard drive clean, as far as Adobe is concerned the software is still ' registered / assigned ' to 2 computers.
If the previous owner bought a new computer and installed their PSE on it, wiped the hard drive clean without properly uninstalling/removing PSE thentherein probably lies the prblem.
As Allan Jones said, it 's probably worth your while to purchase your own copy.
Hope this helps.

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IMac not reading DVDs (but will read CDs)

Hi all,
I am currently using the 2.16GHz Intel Core 2 Duo 20" iMac, about 4 months ago i had a problem with the superdrive on the imac and it would not eject a DVD i was using. It repeatedly tried to spit the DVD out every 30 seconds or so without any luck. After about 2 days it eventually spat the DVD out.
I was then hesitant to stick anything back in the drive in case the problem occured again. I then bought an external DVD drive and had no problems for the last 2/3 months or so with it until yesterday afternoon. I was trying to install the optional installs from the software that came with the iMac and it got half way through and said the disc was unreadable (which i thought was strange as its the first time the media had been out of the plastic wallet). I then thought nothing of it until early this morning when i tried to play a DVD on the external drive and it spins for about a minute and then spits the DVD out. This happens with any DVD i have tried films, to backup dvds to games and everything and nothing will read. I tried a CD this reads no problems at all.
I then tried the superdrive on the iMac and it also spits out DVDs after about a minute but will read a CD no problems at all but just not a DVD.
Does anyone have any clues to what has happened since yesterday as i used to be able to play every DVD i had on the external drive no problem. I have not installed any new software and there are no new updates to install on the OS and no firmware has been installed (all firmware is up to date).
The drives i am using are:
Matshita DVD-R UJ 85J (supedrive in the iMac)
HL-DT-ST DVDRAM GP08 LU10 (external drive - its an LG GP08 drive)
Any help is greatly appreciated
Regards
Christian

Hi Albos, This is a known problem. These superdrives die after a while. See the various threads on this site and the internet. I have the same problem with my Imac 20" 2.16 ghz. Just wants to burn and read cd's. Its has to do with the laser. For DVD an CD are two different laser and the one for DVD's has probably died in yours (as it did in mine). I bought an external LG burner and problem solved. (And a lot cheaper than replacing the superdrive)
Hope this helps you.
Robert

I have 2 concerns, first my Canon 5d Mark II is not showing up when I try to download pictures. I have to use the card reader to do so. Then there is no file handling window available anywhere. Please help. Jim R.

I have 2 concerns, first my Canon 5D MarkII is not showing up in the input source when I download to lightroom. I have to use the card reader to do so. Then there is no File Handling Section listed anywhere. Please Help. Thanks Jim R.

You should find the forum for whatever prdouct your posting concerns and ask for help there.
Here is a link to a page that has links to all Adobe forums...
Forum links page:
https://forums.adobe.com/welcome

I have a used iMac, HD wiped, OS 10.6.8 freshly installed w/Rosetta, Photoshop Elements won't start saying "could not complete because of missing or invalid personalization info." previous owner's name still there preventing initialing?

I have a used iMac, HD wiped clean, OS 10.6.8 freshly installed w/Rosetta, Photoshop Elements was installed but won't start saying "could not complete because of missing or invalid personalization info." is previous owner's name somehow still there preventing initialing? How do I remove and install my own? I don't understand as HD was completely wiped with no OS when I got it.

I think Adobe allows their software to be installed on 2 computers only. However, if say you buy another computer and wish to install PSE on the new computer ( effectively a 3rd computer as far as Adobe is concerned ) PSE needs to be properly uninstalled ie not simply by uninstalling using the operating system's uninstall process. It needs to be uninstalled using the Adobe uninstall process that is contained within the software.
You should then be given a prompt as to whether you will be reinstalling on the same computer or if you wish to remove altogether. If the latter, then all traces are removed and the software can be (re) installed on the new computer.
If, unknown to yourself, the software had been installed on 2 computers and although you or the previous may have wiped the hard drive clean, as far as Adobe is concerned the software is still ' registered / assigned ' to 2 computers.
If the previous owner bought a new computer and installed their PSE on it, wiped the hard drive clean without properly uninstalling/removing PSE thentherein probably lies the prblem.
As Allan Jones said, it 's probably worth your while to purchase your own copy.
Hope this helps.

My youtube does not work on safari only when i try to play a video it says "This video is not available on mobile add to playlist" But i am using a mac air 11 inch it is not a mobile. Please Help. i have to use the youtube on firefox or chrome

my youtube does not work on safari only when i try to play a video it says "This video is not available on mobile add to playlist" But i am using a mac air 11 inch it is not a mobile. Please Help. i have to use the youtube on firefox or chrome. At times it also say QuickTime Player can't open "video.3gp". and
The file may be damaged or may not be a movie file that is compatible with QuickTime Player. when i try to open a video on youtube on safari

I too am having the same issue as the OP.
Your USER AGENT information is Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_2) AppleWebKit/600.3.18 (KHTML, like Gecko) Version/8.0.3 Safari/600.3.18
Every webserver that receives a request from your browser is able to determine the HTTP USER AGENT information unless it has been removed by some software (e.g. firewall) before the request was trasmitted.

I have produced DVD using iMovie, now want to download this back to iMovie, will not read DVD, have been told a piece of software available - any chance anybody knows what?

have produced DVD using iMovie, now want to download this back to iMovie, will not read DVD, have been told a piece of software available - any chance anybody knows what?

Handbrake is not ideal for this.
You need to convert the VOB files in the TS-Folder of the DVD back to DV which iMovie is designed to handle. For that you need mpegStreamclip:
http://www.squared5.com/svideo/mpeg-streamclip-mac.html
which is free, but you must also have the Apple mpeg2 plugin :
http://www.apple.com/quicktime/mpeg2/
(unless you are running Lion in which case see below))
which is a mere $20.
Another possibility is to use DVDxDV:
http://www.dvdxdv.com/NewFolderLookSite/Products/DVDxDV.overview.htm
which costs $25.
For the benefit of others who may read this thread:
Obviously the foregoing only applies to DVDs you have made yourself, or other home-made DVDs that have been given to you. It will NOT work on copy-protected commercial DVDs, which in any case would be illegal.
If you are running Lion:
From the MPEG Streamclip homepage
The installer of the MPEG-2 Playback Component may refuse to install the component in Lion. Apple states the component is unnecessary in Lion, however MPEG Streamclip still needs it.
To install the component in Lion, please download MPEG Streamclip 1.9.3b7 beta above; inside the disk image you will find the Utility MPEG2 Component Lion: use it to install the MPEG-2 Playback Component in Lion. The original installer's disk image (QuickTimeMPEG2.dmg) is required.
The current versions of MPEG Streamclip cannot take advantage of the built-in MPEG-2 functionality of Lion. For MPEG-2 files you still need to install the QuickTime MPEG-2 Playback Component, which is not preinstalled in Lion. You don't have to install QuickTime 7.

HT5312 I have a used iMac 21.5 in that i would like to reset the apple id so when I get updates in goes to my id instead of the previous owners id. Which in the case is a relative

I have a used iMac 21.5 in that i would like to reset the apple id so when I get updates in goes to my id instead of the previous owners id. Which in the case is a relative. How can I do this ?

The Mac, it's OS and the iLife apps are still associated with the original owners Apple ID.Normally the original owner needs to follow the process to prepare a Mac for selling or giving it to someone else. They need to call Apple Care and request that their Apple ID be disassociated from the Mac, erase the Mac and install the most recent version of OS X that shipped on the Mac, reinstall the iLife apps and deauthorize the Mac from their iTunes account.
If you have a bill of sale of some sort and can prove the Mac beongs to you, Apple may be able to assist you. Call Apple Care and explain the issue.

No synch choice in safari. So how do I synch my bookmarks in safari to firefox when the synch icon firefox says you have to use does not exist in safari.

no synch choice in safari. So how do I synch my bookmarks in safari to firefox when the synch icon firefox says you have to use does not exist in safari?
I cannot set up synch with bookmarks in safari since there is no synch icon in preferences in safari.

This is crazy. The directions on firefox keep telling you to go to links that do not exist to import bookmarks from safari.
For example, it says;
Firefox imports Safari settings automatically. Just go to File > Import... and select Safari. In the next window, check the boxes of what you want to import. For example, your Safari Bookmarks will appear in Firefox's Bookmarks menu as "From Safari." Whatever other bookmarks you had on your Safari Bookmarks Bar will automatically appear on your Firefox Bookmarks Bar, too.
BUT THERE IS NO IMPORT LINK UNDER FILES ON FIREFOX!
Then I tried to add a device. I got the code but the continue link was not on ever. I tried it over and over and it does not work.
WHO MAKES THIS SYSTEM??? How can something that should be so simple be so impossible, and why does Firefox direct you to links that do not exist or, if they exist, do not work!
Thanks,
Mike Ruggeri

Not Reading DVDs

I purchased my Mini in May '06. Overall, I have been pretty pleased as this is my first Mac. However, I have experienced sporatic episodes where it will stop reading commercial DVDs.
For the past three days, every time I put in a DVD, it is opened in the Finder and is read as a DVD-R. The DVD player application cannot read the disc and notes that it is unsupported media.
I have tried several (8 different) movies and a whole season of Friends, which I was watching the day before. The only system change since this most recent episode of not reading DVDs was an update to MS Office. I have also tried several restarts, including unplugging everything.
Any suggestions would be appreciated. Thanks!
Also, it is worth noting that this is not the first time that the disc drive has refused to read a DVD. This is the longest amount of time that it has not worked though. Overall, it seems a little unreliable.
Mini Mac OS X (10.4.8)

There are a number of other things you might find useful to know of course. Some such are:
Cache files: MacOS, like Windows, uses caching technology a great deal to help the operating system run quickly and smoothly. basically it saves commonly used pieces of code or data in temporary cache files so it can quickly fetch them as needed, in rather the same way that a web browser will store temporary caches to help 'accelerate' browsing.
As long as the cache files work correctly, the system will run well - but sometimes for a variety of reasons one or more of these files will get damaged, and as a result, the system will behave oddly or crash. Sometimes the system will continue to run, but seem to run slower and slower. The solution is to purge the cache file(s) concerned, though since there's no easy way to tell which cache file is which, it's generally easier to remove them all in one go with an application such as OnyX or YASU (my favourite to recommend is the latter of those two because it doesn't give inexperienced users the option to do things that might otherwise cause more problems than they solve).
Prebinding: In MacOS, applications can be very complex things - the 'executable' part of the software often being only part of what makes the application run. Others are 'library' files (.dlls to our Windows brothers and sisters) which and liked to the application. The process by which the application itself and it's linked libraries know each other and connect together is called 'prebinding' - sort of like a map that shows MacOS which bits connect to what. Prebinding is done automatically when your system is first set up and when every major install or update is done. If you see a message saying 'optimizing system' when installing something, that's the system prebinding. Installing software and updates can cause prebinding to go wrong however, and when it does, the system will run OK, except that applications will generally seem sluggish and may pause for lengthy periods for no apparent reason (caused by having to search for the correct linked libraries). If you experience such a think, you can update prebinding manually, again using such software as YASU.
Cron Scripts: MacOS is built on a UNIX core, and like all UNIX flavours, it is designed as 'server environment'. As such, it was really designed and anticipated that it would run 24/7. Because of this, there are some routine maintenance tasks that are designed to run overnight, once a day, once a week and once a month. These are not at all critical tasks, and really only involve trimming old log file entries and the like, but without the maintenance tasks running every now and then, the log files can get large and slow the system down as entries are tagged onto the end. You can manually run the cron scripts that perform these routine maintenance tasks, again using a utility such as YASU.
Plists: MacOS uses a series of 'property list' files, linked to applications and the core elements of MacOS itself to set preferences, configurations and the manner in which things operate and run. You'll find many of these in places such as your user/library. There are circumstances where oner or more of these can get corrupted, and the application, or part of MacOS concerned, will misbehave. You can check for bad plist files using a utility called Preferential Treatment. This examines plists that relate to your account only, and also to the system as a whole, and can tell you which, if any, are faulty and remove them so the system automatically can then create a new one.
Misbehaving systems: MacOS is generally well behaved, but when it does go wrong, it can be a problem to find out how and why. Activity Monitor (in applications/utilities) can often show you what the system is actually doing, but it can be difficult to watch because there's so much information. A neat utility called MenuMeters allows you to put simple indicators of system activity on the menu bar up by the clock. Network and hard drive activity, memory use, 'paging' (the reading and writing of temporary data to the hard drive), and CPU load are all visible, so you can see at a glance what, if anything, your Mac is doing when it seems not to be working as expected.
It is really not necessary to run any routine maintenance on your Mac do do any of the above - or not at all frequently, but a copy of a utility such as YASU, and Preferential Treatment, and a simple monitoring tool such as MenuMeters can be invaluable in dealing with, or at least analyzing, issues as they arise.
All the above can be downloaded from www.versiontracker.com if you wish.

My DVD drive not reading DVDs, but can read some DVDs with data on it. Device manager shows no error

My DVD drive not reading DVDs, but can read some DVDs with data on it. Device manager shows no errors.
I tried to reinstall driver.
I downloaded new codec
I tried Microsoft FIX IT
Nothing worked.
Need some help.
Thank you!!
Paul

Hi Albos, This is a known problem. These superdrives die after a while. See the various threads on this site and the internet. I have the same problem with my Imac 20" 2.16 ghz. Just wants to burn and read cd's. Its has to do with the laser. For DVD an CD are two different laser and the one for DVD's has probably died in yours (as it did in mine). I bought an external LG burner and problem solved. (And a lot cheaper than replacing the superdrive)
Hope this helps you.
Robert

MBP i5 does not read DVD

Hi there ,
my new MPB does not read DVD´s which have been burnt by others than my Computer (MBP). It alway states that the dvd is empty, which is not true.
Can anybody help or do I have use my apple care protection plan?
DVD´s that I have burnt myself work well......
Thank you very much for your help!
Oliver

thank you for your reply. the problem is, that, when using any other pc than a mac, it will read the dvd.
I just connected an external transcend dvd drive with the same dvd that worked with a pc and my MBP still says "empty dvd without title" (translated from German to English).
I do not understand why it does not work with the mac....
do you have another hint?
thank you.
kind regards.

HP Pavilion 15-n031se Notebook PC-HP CDDVDW SU-208CB READ CD BUT NOT READ DVD.

MY dvd rw drive read cds but not read dvds.it is happen suddenly when i am trying to read an dvd with read error.i am tried every solution recoverd pc to its factory condition but it will not help.could i need to replace this dvd rw drive or it will be fix?

Hello @ahmadhaseeb31,
Welcome to the HP Forums, I hope you enjoy your experience!
I have read your post on how your notebook is not able to read DVDs, but can read CDs, and I would be happy to assist you in this matter!
In terms of the type of DVD that can be played on your computer, is it able to read DL (Dual Layered) or SL (Single Layered) discs? Do the DVDs that you have tried on your notebook work on a separate DVD player or another computer? I would also encourage you to post which operating system you are using; and whether your operating system is 32 or 64 bit. The more information you can provide, the better!
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
Please re-post with the necessary information, this way I will be able to research this further for you. I look forward to your reply!
Cheers!
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

After BIOS update DVD driver do not read DVDs anymore - Sat A80

Hi,
I have a Satellite A80-131 and after bios update (last version 2.5) by windows procedure update, my DVD drive do not read DVD medias anymore. It is possible to read CD medias, but not DVD one.
Can I reinstall the old bios? Can I reinstall the firmware?
Thanks
Ronai Lisboa

Hi Ronai
Like Jimi has said in the posting above. It's very unusual that after BIOS updating the DVD drive hasn't read the DVDs.
Furthermore it's not advisable to use any 3rd party applications to DOWNGRADE the BIOS. Usually only the ASP can downgrade the BIOS. Such procedures are very serious and the wrong procedure can damage the motherboard.
However, it's nice that you have solved the problem and that the drive works properly.
Thanks for the feedback.

Tecra 8200: drive will not read DVD-R or DVD+RW

I have a Tecra 8200 running on Win98.
It has an SD-R2002 Rev A combo drive with firmware 1324.
It reads commercial DVDs OK, but will not read DVD-R or DVD+RW (booktype set to DVD-ROM) disks (I don't have any other types to try).
Is this correct or is the drive faulty?
If it is broken I would like to replace it with a DVD writer. Is there a writer that will fit this laptop?

The drive is not faulty. It is just DVD-CDRW drive, as Gipsy said.
I didnt find any info about compatible DVD burner for this unit. Problem is that this unit has no firewire or USB 2.0 ports and you can not even use external one. Maybe if you use USB 2.0 PCMCIA card.
The unit is about 5 or even 6 years old and you maybe expect too much. ;)

My external Iomega DVD drive does not read DVDs. Why?

My external Iomega DVD drive does not read DVDs. Why?

what does this question have to do with a mac? post in the Iomega fourms.

Help, I have a used imac not reading dvd/cd

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