Help!! I have entered the serial # 4 times and each time it tells me it is invalid...

What do I do now? I have to pay for support just to install the Photoshop Elements 10 that I just purchased??

Depending on your region installation support is at no charge. Did you purchase Photoshop Elements 10 from Adobe directly? Do you have any other Adobe software installed? If so what software do you have installed? Finally which operating system are you using?

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Please help me fix this problem it's driving me crazy. I have tried installing and reinstalling photoshop EXTENDED several time and each time i lunch it ask me for the serial number in which i entered it once entered nothing happens

Please help me fix this problem it's driving me crazy. I have tried installing and reinstalling photoshop EXTENDED several time and each time i lunch it ask me for the serial number in which i entered it once entered nothing happens

Hi Glenn,
Kindly try out the steps mentioned in the link below and see if you are able to serialize your software.
Sign in, activation, or connection errors | CS5.5 and later, Acrobat DC
Try Solution 2: Clean up cached user login information.
Please share the results after performing the steps.
Thanks,
Atul Saini

I have put my serial number in several times and each time it is invalid now what?

I have put my serial number in several times and each time it is invalid now what?

Serial number in what program?
Are you sure you have a serial number and not a redemption code?
Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
Serial number and activation chat support (non-CC) may help
http://helpx.adobe.com/x-productkb/global/service1.html

I have a ipad which has been locked due to the owner claiming it was lost. I have had the serial no. checked and it is not stolen but I can't use it.

i have a ipad which has been locked due to the owner claiming it was lost. I have had the serial no. checked and it is not stolen but I can't use it. I have talked to the owner many times who refuses to give me the password or has no idea what password was used.

Unfortuinately there is nothing that can be done.
If its locked its locked. This is a theft deterrant mechanism.
If you could unlock "stolen" ipads then there would be no purpose for the feature.
You will have to convince the owner you bought it correctly, or accept its no lonnger usable by you until the original owner removes the lock.

When I reboot my mac it automatically launches disk utilities. i have run the utility. all clear. but each time i reboot i get the disk utility. how do i override so i can have my hard drive back?

When I reboot my mac it automatically launches disk utilities. i have run the utility. all clear. but each time i reboot i get the disk utility. how do i override so i can have my hard drive back?

What OSX version is it?
Does holding alt key at bootup show any boot choices?
Does holding Shift key at bootup to boot in Safe mode do the same thing?

I've made a photo book, but ordering this iPhoto crashes and I have to reopen the program; done this several times and each time uploading the 3rd page (of 86) it crashes again. My software is up to date (9.2.1), so that is not the problem.

I've made a photo book, but ordering this iPhoto crashes and I have to reopen the program; done this several times and each time uploading the 3rd page (of 86) it crashes again. My software is up to date (9.2.1), so that is not the problem.

Try boot into Safe Mode and try again.

Iam not able to activate my iphone it was working fine i restored it . i have entered the correct apple id and pass still its not able to activate

am not able to activate my iphone it was working fine i restored it . i have entered the correct apple id and pass still its not able to activate

i am the original owner of the iphone 5s i been using for a month the and the apple id and pass is the correct one
i just restored it and i am entering the same apple id and pass still its giving the error msg . but with the same id and pass iam able to log in to itunes ,icloud

HT4972 I have an Iphone 4 and each time I try to update to iOS 7.0.6 I receive an error message after attempting the update. I have gone through the update process about 3 different times, and each time I get the error message after about 30 minutes.

I have an IPhone 4 and each time I try to update to iOS 7.0.6 I receive an error message. I have gone through te update process about 3 times and each time I get message saying there was an error and it was unable to update.

What is the error message, and the error number specifically? You can look it up here: http://support.apple.com/kb/TS3694

HT5312 I forgot the answers to my securtiy questions so I had apple send me an email to reset them, however I have not recieved the email. I've tried this many times and each time the email was never sent.

I forgot the answers to my securtiy questions so I had apple send me an email to reset them, however I have not recieved the email. I've tried this many times and each time the email was never sent

If you aren't receiving the email to your rescue email account (and you've checked the spam folder on it as well as the inbox) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699

HT5313 I can't get 10.7.5 to download. Have gone through "Software Update" several times and each time error messg suggests perhaps the file has been corrupted when downloading. Current OS=10.7.4 Thoughts?

I can't get 10.7.5 to download. Have gone through "Software Update" several times and each time error messg suggests perhaps the file has been corrupted when downloading. Current OS=10.7.4 Thoughts?

Try downloading from here. http://support.apple.com/kb/DL1583
Message was edited by: hpr3

I have attempted about five times to download the update for itunes and each time it tells me there was an error downloading to try again. Help:)

I have attempted to download the update for itunes and I keep getting an error. Suggestions???

Are you trying to RUN or SAVE the download?
Make sure to choose SAVE.
Also, are you current on all your windows update packages?
And what is your internet connection - is it wireless, or wired?

HP printer and Firefox 4.0.1 not talking....prints from Explorer fine..help, I have reset the printer in config and updated all plugins...still not working. I want to use firefox but can't if I can not get this issue solved.

I have tried the obvious....CP and made sure the correct printer was selected and it wasn't set to print to file. I then did the about:config and reset the printer. I have also updated all the plugins with none of the solutions working.
Please help...I really don't want to have to use Explorer everytime I need to print something.

See [/questions/805889]

I get 2 soin in pages every time i sign in. 1st one goes away in a few secionds but i have to click on the sign in the 2nd SIGN IN and EACH TIME

Every time i sign in to e mail, i must click on the sign in page. a real pain. How to fix it?

This issue can be caused by an extension that isn't working properly.
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
* https://support.mozilla.com/kb/Safe+Mode
* [[Troubleshooting extensions and themes]]
Also make sure that your security software isn't blocking cookies.
In Firefox 4 you can use one of these to start in <u>[[Safe mode]]</u>:
* Help > Restart with Add-ons Disabled
* Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)

My airport extreme (new-5th gen) connects to my iMac - and a PC laptop but will not connect to the internet, my ISP says that I have entered the correct modem ID and that I contact Apple supt as they do not support airport extreme...??

Any suggestions getting my modem (Speedstream 5200) talking to my new airport extreme? Airport Extreme says I do not have the correct user password for the modem but my IP provider says that I do and that they (Bell Sympatico) do not - in any case - support Airport Extreme and that I should talk to Apple Support...who do not come to the phone. So my computers see my new network and my Airport Extreme sees my computers but it cannot access the modem and therefore the internet. Any ideas?

The user manual for the Speedstream 5200 indicatest that it is a router....see link below.
http://www2.windstream.net/downloads/links/SpeedStream211.pdf
If the Speedstream is acting as a router, then the AirPort Extreme must be configured in Bridge Mode to avoid having two routers in series on your network....which would certainly cause IP address conflicts and connection issues.
To configure the AirPort Extreme in Bridge Mode.....
Open AirPort Utility - Click Manual Setup
Click the Internet icon
Connection Sharing = Off (Bridge Mode)
Update

I changed to a new computer, but after I installed the software, went to set up, entered the serial number, then a pop up window tells me: "the serial # you enter is valid but a qualifying product was not found on your computer" and on the selection it g

How can I get my serial number to work with my product?

So you are installing Design and Web Premium CS6?
I started with a student Cs5
That's the qualifying version serial number which the dialogue box is asking for.
Is it a CS5 Creative Suite (doesn't matter if it's a Student version)?

Help!! I have entered the serial # 4 times and each time it tells me it is invalid...

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