Help! I have to cope with shadow directories on my Zen

I have copied music in the Music directory of my Zen 32GB.
However, some directories that appear full when I connect the Zen to my PC (say a directory with twelve mp3 inside) show up as empty, or with only one tune on the Zen itself.
How come what I see on my computer with the Zen docked is NOT what is actually in the main memory of the Zen, or at least does not show up in my Zen menu?
I tried reset (and rebuilding) to no avail.
Thanks for any advice! Pierre.

Hello Hourcade,
Try cleaning up your player. Clean-up scans and removes invalid links from the player's music library.
1.) Turn your player off.
2.) Press and hold the Play/Pause button while powering on your player. When the player displays the Creative logo, release the Play button. It will then display the following options: Clean Up, Format (All), Reload OS/Firmware and Reboot.
3.) Select Clean Up then Reboot.

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