HELP. I just downloaded iTunes 11 and all my music was deleted.. There was all my old music there that I had deleted but none of my new music
So today I update my iTunes on the laptop to iTunes 11. But, now all of my music is GONE. It's still saved in the laptop but now I have no idea how to import it all? Plus, all of my old music that I had previously deleted, reappeared.. So I deleted all of it and now I have nothing..
I had the same problem, cloud purchased music was gone from my computer after upgrading. But I read some more support stuff and they suggested removing the songs from your computer but don't delete the file and then you can download again from the cloud. Otherwise I wasn't getting the option to download - no need to rebuy music. Apple needs to know this was a problem though! Hope this is helpful to you. It is a pain but saving alot of frustration as to how to get it back. Good luck.
Similar Messages
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I just downloaded itunes, and when i go to music there are two options. You can either go to the itunes store or scan for media, and when I click on scan for media it does nothing. Help? (I tried deleting itunes and re-installing it but apparently itunes was still on my computer so it asked me if I wanted to just check and see if there were any issues or missing software, so I did that but i still had the same problem.)
Hi jbserious,
Welcome to the Support Communities!
It doesn't sound like the iTunes software and its components installed completely. The article below will walk you through some troubleshooting steps. Is this your first time using iTunes, or do you have an iTunes library from another computer that you want to move to this one?
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
iTunes: How to move your music to a new computer
http://support.apple.com/kb/HT4527
Adding music and other content to iTunes
http://support.apple.com/kb/HT1473
Cheers,
- Judy -
I can't seem to get my Itunes Library to come up on my Mac. When I bought a new PC last year I just downloaded Itunes and all of my previous library came in but that isn't happening with my Mac Pro. Is there an easy way to do that?
Have you copied your content from your other computer?
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I just downloaded itunes and hooked up phoneto CPU. Now how do I make sure all my pictures are on my CPU?
follow this iOS: Importing personal photos and videos from iOS devices to your ...
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I just downloaded itunes and there isn't a ringtone tab,why
i just downloaded itunes and there isn't a ringtones tab...why?
It's called 'Tones' if that helps? This is my 'Tones' tab if it helps you locate it
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I just downloaded itunes and the ringtone tab is missing?
Hi i just downloaded itunes and i plugged my iphone in thinking that the ringtone tab would show up but it hasn't the only tabs that are there music, movie, tv shows, radio.
thanksGetting ringtones folder to show in iTunes - https://discussions.apple.com/thread/2629494
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How do you restart yrdi you just downloaded itunes and it does not recognize your ipod because it is diabled?
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
i've just downloaded facetime and every tie I attempt to open it I get the message"there was a problem with facetime you need to quit and reopen facetime" I've tried this but I just get the same message again and again
Hello tadom,
Thanks for the question. The following article outlines the exact error message you described, and a potential resolution:
OS X: "An internal FaceTime error occurred" alert after clicking Facetime icon in the Dock
http://support.apple.com/kb/TS4457
Thanks,
Matt M -
i just downloaded iTunes for my Windows 8 laptop and get an error message when i try to connect to the iTunes store (-3212)
Hello Steve,
Thank you for the details of the issue you are experiencing with the iTunes Store. I recommend the following steps for error (-3212):
"Error 3000" through "3999"
Alerts with codes in the 3000 range generally mean that iTunes cannot contact the gs.apple.com server on ports 80 or 443. This may be because out-of-date or incorrectly configured security or firewall software is interfering, or due to your Internet proxy settings. If you are using a proxy, try removing the proxy settings, or using a known-good network. If that does not resolve the issue, follow iTunes for Windows: Troubleshooting security software issues.
Find the full article at the following link:
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/ts3297
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I am an American living in Austria temporarily and I do not speak German. How can I change the langage of the menus to English? I have been through all the help sites and cannot find the answer. I have a new MacBook Air. Thanks~
Hi All,
Thanks to another thread, I was able to go to the store and "change county". I just had to figure out how to say that in German! What a nightmare... -
i got a new laptop because my old one won't turn on anymore .i can only sync my account to 5 computers so how do i unsync the account from my old laptop if i can't use my old laptop ?and i have over 12000 songs that i now have to individually drag and drop onto my computer that doesn't hold that much space because none of my songs will play because there is no file on computer to back it up .all of my songs are saved in the cloud y isn't that enough to make my songs play ?so now i have a list of songs that won't play on my itunes that won't let me use my account because it's the 6th computer on my account .it's kindda pointless .
Tigon's already got you covered here. But I'll chime in with some English localisation advice.
There's a couple of ways to get through to the authorisation controls in the 11.0.x versions.
The control is still in the Store menu, but first (if you're using iTunes versions 11.0.x) you might need to bring up the menu bar to see the Store menu.
If you're using 11.0.x, click on the wee boxy icon up in the top-left corner of your iTunes to see the "Show Menu Bar" control, as per the following screenshot:
Then you'll find the control in the Store menu:
Alternatively, if you don't want to bring up the menu bar, it's still possible to get into the authorise controls via nested menus accessible from the wee boxy icon. Here's a screenshot of where to find them: -
Can anyone help i have a new laptop and want to transfer all my itunes music over to this. Have downloaded itunes tried to sync my music and transfer but not working. It prompted me to erase and sync or transfer purchases which is the option i went for. Am still missing most of my music purchases and no playlists are there. Can anyone help >
forgot to add am so un technical too !!! so any help massively grateful !
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I just downloaded itunes and it keep closing
Does anybody know why is iTunes closing on me? I just downloaded the newest version, I am running Windows Vista...
Any help would be great!Press the Alt and S keys and choose Authorize this Computer, or click here, follow the instructions, click on Store in the menu bar, and choose Authorize this Computer.
(82020) -
I am having issues with Mail after downloading and installing Lion. Snow Leopard prior. There was a message that there was some sort of corruption in Mail and that I should close Mail and re-open Mail. I did, but Mail will not open at all.
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
please help
Hello A.Hawley,
It sounds like you are being prompted to authorize your computer in order to download your iTunes purchases. This article will help you do that:
iTunes Store: Authorize or deauthorize your Mac or PC
http://support.apple.com/kb/ht1420
Thank you for using Apple Support Communities.
Cheers,
Sterling
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