HELP!!! I just upgraded to 7.6 and all my music is gone!!!

When I open my itunes I can see all my music but when I try to play a song it tells me
"The song can not be used because the orignal file could not be found"
All 40,000 of my songs are gone!!!
Please help!!!

Same here, I lost all mine as well... this seems to be a common problem, so hopefully Apple will get their butts in gear and fix it.

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Help! Just upgraded to newest version, and all my playlists gone

Hi there,
I wonder whether anyone might be able to help. I've just upgraded to the latest version of itunes and all my playlists have gone. The music, it seems is all intact, but not in the playlists.
This is hours of work! Is there anything I can do to restore my playlists?
Thanks in advance for any help.
All the best,
Sophie

Same here, I lost all mine as well... this seems to be a common problem, so hopefully Apple will get their butts in gear and fix it.

I just upgraded to mountain lion and all my mail folders for storing all old emails are gone. How do I get them back?

I just upgraded to mountain lion and all my mail folders for storing all old emails are gone. How do I get them back?

Buffzap,
Make sure that you choose Mail>View>Show Mailbox List, then hover your cursor over one of the subordinate mailbox categories, and you should see "Show." Next click on "Show."

Just installed 7.0.2 and all my apps are gone... What to do now?

Just installed 7.0.2 and all my apps are gone....what to do now?????

Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2

Logged in to iTunes today and my playlists were gone and all uploaded music was gone-no recent upgrade or computer change-why?!

logged in to iTunes today and my playlists were gone and all uploaded music was gone-no recent upgrade or computer change-why?!

There is one way, however I strongly recommend you back up your music since while this process has a very high success rate, very rarely it messes up with your iTunes, so better safe than worry, yes?
Please read first through all the instructions and make sure you understand them before doing anything
Once you have backed up:
1. Quit iTunes
2. Open the iTunes Music folder, on a Mac this is in ~/Music/ and in Windows it’s in Username\My Music\
3. Drag the file labeled “iTunes Music Library.xml” to your desktop
4. Drag the “iTunes Library” file to the desktop as well (make sure this is no longer in your iTunes folder at all)
5. Relaunch iTunes
6. Before doing anything else, go to File -> Library -> Import Playlist
7. Now navigate to your desktop to the “iTunes Music Library.xml” file that you placed there earlier and select it
8. iTunes will recreate your playlists
Hope it works

I synced my iPad touch with my Mac and all my music is gone. The original computer where I loaded hours and hours of music is gone how can I get my music back?

I Synced my iPod toichabod with my MacBook pro and all my music is gone!! The original computer where I loaded hours and hours of musixnis no more. Help?!!!

You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
For other music yo will have to get them from you you got them before.

Did latest update and ALL my music is gone, how do i get this back

Did latest IPHONE update and ALL my music is gone. What happened? How do I get it back?

Re sync it from iTunes. If you did the update on a computer, you probably didn't wait long enough for the process to finish. I don't think I like the fact that the phone no longer gives an indication on screen when it's syncing, but that's the way it is. Updating on a computer, it will restore, then re-sync apps and music after the fact. If you're not looking at the status bar in iTunes on the computer, it's easy to think it's completely finished when it isn't.

My computer crashed and all my music is gone. Can i put the music from iPhone back on the computer?

my computer crashed and all my music is gone. Can i put the music from iPhone back on the computer?

Yes you can. There are few ways to do this, assuming that itunes with your library doesn't work anymore.
You can try with a freeware software for Windows named
iPhone PC Suite
Another way is to install on your iPhone an app that shares your music. I have one, it's called SongExporter.

I just updated my iPod touch and all my pictures are gone!!! How do I get them back? Please help!!!

I just updated my iPod touch 4th generation to iOS 6.0.1 and all my pictures are gone!!! Everything else is there but my pictures! How do I get them back? Please help!!!

If the photos were i your iPod's Camera Roll album (taken by or saved to the iPod you can:
- If your PhotoStream is on you can get the last 30 days worth back. See that topic here:
iOS: Importing personal photos and videos from iOS devices to your computer
- Or you can restore from backup if you backed up when the photos were on the iPod.
If the photos were synced to the iPod then you have to get them from where you got them the first time.

Help! iTunes has completely disappeared off my iPhone 4s, yes the program, not just the app, and all my music has gone! How can I get this back? Thanks!!

Help! iTunes has completely disappeared off my iPhone 4s. Yes the Program, not just the app! All my music has just vanished! How do I get this back!!
(p.s. I do suspect a deletion has occurred courtesy of my 4 year old nephew, some other stuff has gone too, but beats me how he deleted a whole program!!!)

Hi clorowan
I found the following information that may be helpful:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
Alternatively, if your media was downloaded from the iTunes Store, you may be able to download it again free of charge:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Thanks,
Matt M.

Help, I just updated to iOS 8 and all my pages documents have disappeared! This is a disaster ! Can I get them from the cloud? If so how and can I do it without a PC or laptop?

I Have just updated to iOS 8 and have lost all my Pages docs this is a huge disaster. Is there any way to get them back ? I hope that they are in the cloud but I have never used it to get anything back before. Can any one help. Is it possible to do this without a PC or laptop?

You really need to try this on a computer, not on the iPad.
Seeing how what is in the cloud is also on the iPad, if the content is not on the iPad, there is a good chance that the content is lost. But you can try logging into www.icloud.com in a web browser on a computer and log into your account and see if you can get into the Pages app. You may have to sign up for iCloud drive if you didn't do so already. Make SURE you that you read the blurb that will pop up in that window in iCloud for more information.

Upgraded to I OS8 and all my shortcuts are gone!

After upgrading to iOS 8 on my iPad air, I am in disbelief to see that my hundreds and hundreds of shortcuts are gone! How could this happen? Apparently, according to Apple support, there is no way to get them back! How can this be possible!?
I use these shortcuts for everything I do. This is very inconvenient.

Did you lose all your bookmarks, e.g., Bookmarks menu is empty or has basic default bookmarks?
Could you check whether you still have your bookmarkbackups folder?
Help > Troubleshooting Information > "Show Folder" button
This should open a Finder window to your personal settings folder (AKA your Firefox profile folder)
If there is a bookmarkbackups folder in there, check inside for dated daily backup files. Can you find them? If so, you can use the Restore feature described in this article: [[Restore bookmarks from backup or move them to another computer]]. This process completely replaces whatever partial or default bookmarks you might have.
By the way, did you lose your history, too, or just bookmarks?

I downloaded the new Itune SW and all my music is gone. How do I recover it?

I downloaded the new Itune SW and it wiped out all my music, how do I recover?

Hello mikgius,
Thanks for the question, and welcome to Apple Support Communities.
The following article outlines the exact symptom you provided, and a potential resolution:
No content shows up in iTunes after updating
http://support.apple.com/kb/TS1967
If the above did not resolve your issue, you may want to refer to this article:
iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/HT1451
Thanks,
Matt M.

HELP! Just upgraded to latest iTunes and some Preferences are missing???

Hi folks. First post here.
I have a Dell Desktop that's provided by my company as my own office computer.
I don;t have access to updating or downloading programs, as all of that is handled by the corporation from a remote loctaion.
The other day I requested they upgrade me to the latest version of iTunes, as mine was a couple of years old.
They did so, and I am now getting used to the new version.
Here's my problem: some of the functions I had grown acustomed to seem to be missing. If they are included in my version, I sure can't find them nor can figure out where they're hiding!
Specifically, I cannot find anyway to manually select what format I'd like to import music files into, nor can I choose the parameters on how I'd liek to convert existingt files.
For instance, I have some large MP3 files (192 KPS), that I need to convert to 128 KPS versions for the purpose of e-mailing them at a smaller size. I cannot change the parameters on this.
If I hit "Convert to MP3" while on a selected file, it automatically does it at 160 KPS, which I assume is the default.
In the older version of iTunes, I'd just go to Preferences, tab down to Advanced, and there I'd be offered a chance to select all sorts of options (WAV, AIFF, various compression rates of MP3, etc...).
Now, although iTunes Help tells me that's still where I'd find those controls, when I go to Preferences and select "Advanced", I get only the most basic functions, none opf which mention Importing or Converting whatsoever.
They're not visible, but grayed out - they're not even there!
What am I missing?
How can I locat these controls?
I need to have the option of changing the manner in which I import or convert files regularly to fit different needs, and I can't fathom that I'd be able to get much use out of iTunes without that ability.
If ANYONE out there can help me with this, or has experienced a similar problem, please let me knwo. This is driving me crazy...
Best,
Peter

*I cannot find anyway to manually select what format I'd like to import music files into, nor can I choose the parameters on how I'd liek to convert existingt files.*
Edit>Preferences>General, click the "Import Settings" button.

I just upgraded to Firefox 10 and all my pinned app tabs disappeared. Not sure how to get them back. This did not happened with any previous upgrades.

Was using Firefox 9 before upgrade.
Note that I was using Tab Utilities 1.1.2 which is now disabled because it is not compatible with Firefox 10 (but this utility does not really deal with app tabs anyway).

Please try this: In Firefox, '''Help''' ('''Alt''' + '''H''') > '''Troubleshooting Information''' > '''Open Containing Folder'''. This opens the [http://kb.mozillazine.org/Profile_folder Firefox Profile Folder]. Copy the '''sessionstore.js''' and '''sessionstore.bak''' files to another place, '''Exit''' Firefox, delete these two files in the profile folder and copy and rename the '''sessionstore.bak''' to '''sessionstore.js''' from the backup to this folder (profile folder). Start Firefox and please also check '''about:sessionrestore'''. Please note that this may not help if the .bak file's size is smaller than the .js.

HELP!!! I just upgraded to 7.6 and all my music is gone!!!

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