Help - I keep getting the message your apple id is disabled - contact support
Nothing is working - I have reset my id and passwords. When I go to purhcase something it says the above message!
These are user-to-user forums, if you haven't already done so then you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
Similar Messages
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I am trying to update my iphone apps, but I keep getting the message, 'Your apple ID has been disabled" help!
The following may help: http://support.apple.com/kb/TS2446
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I keep getting message your apple I'd is disabled when I try to download anything, I have changed the password and it still does this what do I do? By the way how do I know which os I am using? Thanks
I take it that this is on an Ipad. I had just about the same problem, you could reset your password, but then again, you must apply the new password in the ITune's Store. Tap settings, "about" to check your firmware. Also to set the new password for the Store, tap Settings, Store, then tap Apple ID: a small pop up will show, here tap View Apple ID and input your new password.
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I've tried to purchase iWork apps but fails everytime I try to do so with the message saying my Apple ID is disabled or there is "error" in the App Store.
Hi ...
Use the iForgot link to reset your Apple ID acount here. -
I am so confused. I just downloaded Itunes. I set up an Apple ID with a password. Now I want to buy a song. I can't do it. I keep getting the message: "This Apple ID has not yet been used with the Itunes Store. What am I doing wrong?
You haven't opened an account with that Apple ID in iTunes. Open iTunes and log in. A dialog will appear in which you need to enter your Apple ID and/or password. Below it you should see a link for creating a new account. Click on that link to get started.
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I keep getting the message: Your account is not valid for use in the US Store. You must switch to the Canadian Store before purchasing. I have selected the Canadian store, but still keep getting the same message. Any suggestions?
Hi hi-liter,
Are you certain that you are signed onto iTunes & Apps in the Canadian store?
Settings>iTunes & App Stores, click on your AppleID, and then click on View AppleID. Type in your password, then click on Country/Region. Once there, follow the prompts and then select the Canadian Flag.
Hope that helps!
Cheers,
GB -
I keep getting the message "Your purchase could not be completed" on my iPhone when I try to make purchases for games. How do I get around this?
Hbauer60 wrote:
... How do I get around this?
You cannot.
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
when I am trying to download IPad updates I get the message "Your Apple ID has been disabled". What does this mean? How do I get my ID enabled again? Still got more than 50$ in my account !
Reset your Apple ID password here > Apple - My Apple ID
More information here > Apple ID: "This Apple ID has been disabled for security reasons" appears -
I'm getting the message, "Your Apple ID has been disabled," when I try to make a purchase. I reset my password as directed (several times) and updated it in my account, but I'm still getting the same message. What do I do?
You need to contact support:
http://www.apple.com/support/itunes/ww/
Enter country and select bottom contact support link on the left on the next page that loads.
AC -
I have 2 ipad 2s. On the newer one I could log in and update to IOS 5 withno problem. On the older one I get the message "Your Apple ID has been disabled." No other explanation. Why can I log in on one ipad and I'm disabled on the other?
Well, I spoke too soon. Yes, I'm using the same account on both iPads, but I just changed my password for the umpteenth time and now I get the disabled message on both iPads. Just yesterday I was able to upgrade one to IOS 5 but got the error message on the other. I'm getting more confused by the minute.
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I just rented 2 movies on my Apple TV and now I am getting the message, "Your Apple TV is not authorized to play this content". Now I have 2 Apple TV's and they both are saying the same thing. Yes, I have done reset, restore, etc. but nothing! Frustrated & out $10.
Apple TV (3rd generation), OS X Mountain Lion (10.8.3), 2 Apple TV's (3rd Generation).Good call!! Thanks a million. Glad I asked & thanks for the quick response. I was getting frustrated. Thanks again!!!!!
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I just rented 2 movies on my Apple TV and now I am getting the message, "Your Apple TV is not authorized to play this content". Now I have 2 Apple TV's and they both are saying the same thing. Yes, I have done reset, restore, etc. but nothing! Frustrated & out $10.
Good call!! Thanks a million. Glad I asked & thanks for the quick response. I was getting frustrated. Thanks again!!!!!
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I can't figure out why my iphone will not allow me to download apps. I get the message "Your Apple ID has been disabled". No reason and I've updated all of my information in iTunes.
http://www.apple.com/support/contact/
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What do I do when I get the message "Your Apple ID has been disabled" when trying to purchase songs? How do I enable it again so that I can purchase songs again?
Enter "Apple ID disabled" in the search box at the top of this page.
http://support.apple.com/kb/TS2446 -
HT204266 When I try to download an app I get the message, your Apple ID has been disabled
I just acitvated my iPhone 4 and tried to download an app. I get the message Your Apple ID has been disabled.
If your account works on your computer's iTunes but not your phone then try logging out of your account on the iPhone by tapping on your id in Settings > Store and then log back in and see if it then works.
Otherwise, depending on why it's been disabled, you might be able to re-enable it via this page : http://appleid.apple.com
Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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