Help, I lost my music using Itunes Match.  I was trying to add to a new computer.

I must have misunderstood what the cloud could do.  I gave it the go ahead and it did not take what was on my phone or ipad and put it into my computer.  Instead, the small amount on the computer replaced everything on the two devices.  I now have paid $24.99 for a service that did the opposite of what I needed to have done.

Brigids45434622 for information on how to download your purchased Adobe software please see Find a download link on Adobe.com.  You may also want to utilize a different web browser if you are not being given the option to download your installation files.

Similar Messages

  • My old computer (a Sony) with my iTunes crashed. I have a new MAC and want to make sure I can keep all of my music (mostly from old CD's that have been lost). I bought iTunes match hoping that would work but it isn't using the data on my phone. HELP!

    My old computer (a Sony) with my iTunes crashed. I have a new MAC and want to make sure I can keep all of my music (mostly from old CD's that have been lost). I bought iTunes match hoping that would work but it isn't using the data on my phone. HELP!

    Since you have purchased a new Mac (which, BTW, is not typed in all capitals) why not buy a Time Capsule <http://www.apple.com/airport-time-capsule/> which is designed specifically to work with OS X and Time Machine?
    You don't say what part of your Sony "crashed." If it was not the HDD it is possible to take the computer apart, put the HDD in an external case, then recover the data off of it (including the music) simply drag-n-drop. If it was the HDD that "crashed" that makes it more difficult.
    If you are able to recover the music from the Sony you can then add it to the iTunes library on the Mac and iTunes Match will then scan, match and upload the tracks to be mirrored in the cloud.

  • Hi. Im using iTunes Match, but my iPhone storage is full of music. I haven't downloaded any songs into the device. Please help.

    Hi. Im using iTunes Match, but my iPhone storage is full of music. I haven't downloaded any songs into the device. Please help.

    Go to Settings > General > Usage and tap Music (you may need to scroll down in the list). Swipe across "all music" and tap DELETE.
    When streaming music from the cloud the Music app caches a temporary copy for later playback.

  • HT204053 I want to play newly purchased music but cant, i get the message "You can use iTunes Match on this computer with just one Apple ID every 90 days. (mobileme family pack is the problem i think)

    I purchase a new album on my phone but then cannot download it to my laptop -  I get the message:
    "You can use iTunes Match on this computer with just one Apple ID every 90 days. All I can think is that the problem stems from purchasing a mobileme family & some of the music being my daughters. (she is 9 & I need to be ble to listen to more than Katy Perry & Justin Bieber) Please help! :-(

    Welcome to the Apple Community.
    Youll get that message when you change the iTunes account you are logged into, you can't keep changing it.

  • I've twice tried to use iTunes match. It stalls in step 2. I've rebooted my Mac computer and still stalls. Apple's taken the $25 but not delivered the service. Can I get some personal help?

    I've twice tried to use iTunes match. It stalls in step 2. I've rebooted my iMac computer and it still stalls. Apple's taken the $25 but not delivered the service. Can I get some personal help? There are 12,733 songs, a few dozen of which are not going to be in the Apple music library because they are unique to my collection. Also, some titled "Track XX" and no artist. I assume these would either not upload or else just be uploaded. But, after an overnight of step 2, the iTunes match program was still on song number 7384 or 12733 (it was on that number for over 12 hours). Looking in the music library, activating the iCloud icon and status fields, there were hundreds of songs with the status "waiting."

    Lmwilliamson wrote:
    Kernel panics:
    After taking my late 2009 15 inch macbook pro to the apple store, the genius completely erased my computer and reinstalled the Mac OS X software, but the problem still persists. 
    I also took it to my college tech support center, they tried to take the ram out and reinsert it and clean up the dust, but the problem still remains.
    I am able to use my computer in Safeboot mode (only)
    Well it could still be a software problem if you installed a third party program after the OS X wipe and install, because by booting into Safe Mode it disables certain functions of OS X and hardware. Check for updates or problems for all your third party software, include everything, including menulets, System Preference panes, hacks and so forth.
    If you restored any sort of software from backup like TimeMachine, it likely was corrupted data and now is returned.
    If the college tech support found a lot of dust clogging the rear exhaust vents behind the fans, then likely the heat damage done to the machine has already occured and can't be reversed. Video cards are usually first to go, which Safe Mode does disable the video card somewhat.
    Run through this list of fixes, it's systematic in nature, also has a Hardware Test to see what's going on
    ..Step by Step to fix your Mac
    Too bad this is occurring to a mere 4 year old machine, but dust will do that. Here is the culprit that Apple doesn't tell anyone about.

  • HT1473 Can I use iTunes-match to transfer my iPhone music to my iTunes blank Library?

    I lost all my iTunes music due to my computer not working anymore, so i bought a new computer and the only place where i have my iTunes music saved is in my iPhone. As yall know already, if i synced my phone with this new iTunes i wil lose all my music expect for the purchases, of course. Would i be able to use iTunes-match to transfer music from my phone to this blank iTunes?

    yes that should be possible ... at least it worked for me ...

  • After loading music on my iphone it no longer appears in my phone after using itunes match.

    Meaning, I loaded music to listen to offline. Later in the evening I used itunes match so that I could acees my library from my phone while on a friend's wi-fi. When I switched back to listen offline, all of my songs were gone. Not only that, but they were replaced by songs that keep appearing in my playlists even after I delete them.
    Can I get a little help? I love itunes match, but hate this part of it.
    cheers
    bflo

    I had this problem.  I held down the power switch to power down completely.  Takes a few seconds.  Then use the power switch to turn on.  Might take a couple goes.
    Kirk

  • I downloaded music from iTunes onto my iPad. I enabled iTunes Match on my PC (where most of my music is stored). When I turned on iTunes Match on iPad it said the iPad music library would be replaced.How do I use iTunes Match without losing  iPad music.

    I bought music from iTunes and downloaded it to my iPad. I have enabled iTunes Match on my PC (where most of my music is stored). When I turned on iTunes Match on iPad it said "iTunes Match will replace the music library" on my iPad. All of my iPad music is saved on iCloud, and some of my PC music is on iCloud. If I use iTunes Match will the music previously downloaded on my iPad be lost?
    Thanks!!

    You need to either sync the iPad with iTunes so it will transfer the purchases to the iTunes library or download them from the purchase history. Then let iTM work on the "new" tracks in the library then all the music will be available on the iPad.

  • HT204406 I am not able to download my files from iCloud to my iPad using iTunes Match, my internet connection is alive as I tested with Safari, I have enabled iTunes Match on and off to be usre is active..but still  cannot download....my music

    I am not able to download my files from iCloud to my iPad using iTunes Match, my internet connection is alive as I tested with Safari, I have enabled iTunes Match on and off to be usre is active..but still  cannot download....my music

    I have the same problem on my Windows 7 computer. In the right-click menu for a song one option is DELETE. However when I click that option the next window is to HIDE instead of DELETE. Apple, please help us with this.

  • Problem in using 2 IDs for iTunes music purchase downloads and using iTunes Match for 1 ID

    Dear support managers,
    We are using 1 macbook pro and 2 apple ID for purchasing iTunes music together (Me and my wife).
    Actually, I have bought 1 year service of iTunes match on my apple ID and have been using well the service after download the purchased musics under the apple ID I am using.
    But once my wife associated the macbook pro with her apple ID to download the musics she purchased,
    I have not been able to use the iTunes Match service I have subscribed already.
    The message said
       "This computer is already associated with an Apple ID. You can use iTunes Match on this computer with just one Apple ID every 90 days. You cannot associate this computer with a different Apple ID for 90 days"
    I can neither purchase another computer for solving this situation nor want to purchase another iTunes Match service on my wife's apple ID.
    Please help me out to solve this issue.
    Thanks and best regards,

    Hi,
    You can only use one Apple ID with iTunes match. Purchasing another match subscription using wife's Apple ID is not a solution. I can only suggest that you use your ID for match and all iTunes music purchases.
    Jim

  • HT4914 Can I use iTunes Match without a computer? I only have an iphone at the moment with stored music. Computer was stolen.

    Can I use iTunes Match without a computer? I only have an iphone at the moment with stored music. My computer was stolen.

    iTunes match will only work from a computer in terms of uploading new content. You should be able to copy iTunes purchases back via File > Transfer Purchases (File > Devices > Transfer Purchases on iTunes 11). For content from other sources there are some third-party programs listed half-way down this page which might help you get your content back from your phone : https://discussions.apple.com/docs/DOC-3991

  • Problems accessing music from original PC iTunes library after uploading to iCloud using iTunes Match

    I uploaded my entire iTunes library to iCloud using iTnes match and then deleted library from that PC. I can aceess my tunes from iCloud on my iPad and work PC but when i try to listen to iTunes music from th PC that held the original library it looks for the file on the hard drive even though the cloud icon is beside the track in iTunes. Some of the tracks have a ! And no cloud but I can't play any of it. What's going on?
    Thanks
    Chris

    I have the same issue.  My hardrive crashed on my PC and I lost my entire itunes library.  I have all my music uploaded in the iCloud using iTunes Match and would like a way to download it all to my PC.  Is there no way to do this?

  • Can I use iTunes Match for 2 iPhones with different music, same account?

    My wife and I each have an iPhone and share an iTunes account.  We share a master music library but each manually manage our music on our iPhones.  So she has certain songs on her phone and I have different ones on mine, both coming from the same master library.  I'm trying to figure out if I can use iTunes Match in this scenario.  I don't want to see her songs on my iPhone.  Is there a way to only see music on my iPhone if I use Match or am I stuck seeing my entire library on my iPhone?

    I think I'm getting it finally, thanks for the clarification.  So at least I know there is a way to not see all music in my library from my iPhone. 
    So in my case i have about 800 songs on my iPhone out of about 1600 on my iTunes library.  If I'm understanding correctly I would have to enable Match on my iPhone, then turn off the "show all music" option.  This in turn should leave me with my original 800 songs listed which I woud then have to download from the cloud.  Once I have all of my 800 songs back down from the cloud I won't be required to download them again from that phone. 
    A worse scenario would be that I enable Match, and then have to find my 800 songs out of the total 1600 manually from the list and then download them from the cloud.
    Which scenario is correct?

  • I just got a new macbook pro. How do I get the 900  songs that I took off of cds into iTunes on my computer from my iPhone. I had no problems syncing the music I had purchased from iTunes. I have tried to sync it using iTunes match, this did not work.

    I just got a new macbook pro. How do I get the 900+  songs that I took off of cds into iTunes on my computer from my iPhone. I had no problems syncing the music I had purchased from iTunes. I have tried to sync it using iTunes match, this did not work. I would like to have access to my full library without going into the user profile of my old computer, which is on my new computers hard drive. I would like to eventually delete the old profile so that I have more space on my hard drive.

    http://support.apple.com/kb/HT4527?viewlocale=en_US&locale=en_US

  • I had to take my hp back to factory setting and reinstall itunes, when I tried to use Itunes match it said i had to Deauthorize all my computers. I am using the same computer and desperately need access to my music.

    I had to take my hp back to factory setting and reinstall itunes, when I tried to use Itunes match it said i had to Deauthorize all my computers. I am using the same computer and desperately need access to my music.

    When you reset to factory settings, the computer is de-authorised.
    In iTunes menu Store > View Account > sign in > App Store > Deauthorise All.
    Once done, authorise this computer iTunes.
    Note: you can only do that once a year.

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