Help, I lost my system adminstrator account after archive and install

I did an archive and install and checked 'preserve users and network settings'. Prior to install I had two accounts: mine (adminstrator) and my son's. My iTunes and iPhoto are all on my account. After install, my normal desk top appeared. Software update informed me I had updates to download. I started the process and the password window appeared, but would not accept my password. I checked the users in the right hand corner of the menu bar and only my son's account appeared. When I clicked on that, a log-in window appeared (and my desktop disappeared). The only log-in option is my son's account. I can log into his account ok, but mine no longer shows up. I tried to access my account info in the previous system folder, but my son's account does not have sufficient access rights. How can I get my account back?
As a side note, I went to my old mac (a power pc G4 iMac) and could no longer log-in to iTunes Store or to .Mac. I changed my Apple ID password so I can now log into .Mac and the iTunes store. I don't know how to get my adminstrator account back on my Intel mac. My old Mac cannot be upgraded to Leopard and has no airport card.

Same thing happened to me! Now when I want to delete apps I get a window demanding my administrator password. I give it, but that is no longer correct. Actually, I suspect it is but the Administrator name has changed, but I have no idea what it now is. I tried to use the change password utility on the install disk, but it's just exactly that: a password changer, it won't change the administrator name, or even tell you what it is.
Any help would be greatly appreciated

Similar Messages

No User accounts after Archive and Install ?

Today I tried to salvage a 20" iMac G5 for a friend. He had done something that screwed up his hard drive. Disk Utility Disk Repair run of the startup partition always failed. Using an external FW disk, I was able to use Disk Utility Repair successfully, but drive would still not boot. Decided Archive and Install was the right way to go, did that and everything seemed OK but I found I could not log in to his account. Thought it was just a lost password, so tried using the OSX Tiger Install DVD to Reset Password. His *Macintosh HD* Startup drive shows only the "root" user available, neither of the two previous user account names appear.
I can think of nothing to do to recover except an Erase & Install (I have his User files saved). Is there an alternative?
I would assume performing another Archive & Install would yield the same result.

I continued work on this issue today. First, I checked and the three User account folders were present in the Users folder along with the one new account created as part of the Mac OSX Tiger A&I. For some reason, not one of these 4 was accessible from the Login screen; it acted exactly if there were no user accounts.
Purchased and installed DiskWarrior 4 on the FW drive and rebuilt the directory of the iMac's internal drive. Ran all other tests available w/ DW. Still no joy on logging in. I should NOT have had to see the Login screen at all if the new user had been created properly.
Punted. Copied everything I thought I would need to the external drive, then did an Erase & Install of OS X Tiger. Applied all updates, no problems logging in. Copied all the original User/username files and folders and restored a few apps.
Finally, after much wasted time, I have all but one App running and all data files, folders, pics, music restored.
Adobe Photoshop Elements 3.0 fails because I apparently failed to save a .plist file somewhere and now I learn too late that PE 3.0 will not install on a 10.4.x system. Sigh.

Finder not responding after Archive and install

I recently encountered my first problem ever with my mac(new in '05) This is the first mac I have owned; I have worked on G3's and G4's in the past. After reading through many message boards and support pages I don't believe my problem to be similar but different to previous posts.
My problem started off with an OS problem that I was able to diagnose in the "help" book I purchased when Leopard came out. It said I should Archive and Install to remedy the problem and keep my files. I ran the archive the install (it gave me no options to preserve user or network settings). After Archive and install my computer started up alright, but I got the permanent beachball and the finder does not work. it is constantly non responsive. I can relaunch finder, but after it restarts it goes non responsive immediately once again. So I can't actually access my "previous system" folder to move anything over. I checked my dock items and finder, they opened, but my itunes asked for an update. I list of update items came up; I did the non-restart items first. they updated fine, (my itunes old itunes playlists are viewable but not playable now) then I did the items that required a restart. That is when I found out that I could not shut down or restart my computer with std. procedures.
Currently I can only access my spotlight or apple pull down menu if I am in a functioning dock program (safari or itunes, quicktime. etc.) after reading some more support pages it looked like the common thing to do was check permissions and verify disk. I did, I repaired two permissions and the disk was OK. I did look at the HD files, they were as I remembered, but unaccessible (greyed out) and the "previous system" folder was present. +It didn't look like I would expect. The HD looked same as it used to just with a previous system folder.+ After checking the permissions and verified the disk I tried a hard restart. It came back the same as before, unresponsive finder and only the few dock items worked along with spotlight. I checked permissions and disk verify again and everything was OK.
Sorry to be long winded I am trying to be thorough...In short, My finder does not work after doing an Archive and Install to fix my original problem (which has been fixed)...the remedy for an unresponsive finder is to do an archive and install. Is another archive and install really going to fix my problem? Can I archive and install OSX 10.4 and work my way back up to 10.5.6?
Secondly is there a way to restart my computer without doing another hard restart?

It won't let me add a new account. I am locked out and when I try to unlock it gives me the beachball and becomes non responsive after it tries to authenticate.
I looked at the log file, I am not sure what exactly to look for. I am no programer. I see an awful lot of negative wording. I see some errors like "error (-4956) locating menu extra but they are mostly under system preferences...I see some stuff in the loginwindow that says is not a full path... Otherwise, the only reference I see to the finder is when I have force quit the finder.
2/8/09 8:59:55 PM com.apple.launchd[114] ([0x0-0x4d04d].com.apple.finder[304]) Exited: Terminated
2/8/09 11:10:17 PM com.apple.launchd[114] ([0x0-0x57057].com.apple.finder[321]) Exited: Terminated

Where is mail stored after archive and install?

Hello All,
I need to know where my old mails are stored after archive and install. To give a bit of background... This is a work computer. Its a MacMini which came with 10.4 installed. Before I joined the company boss upgraded to Leopard and thats what I have been using all this time. Recently it blue screened and I had to do an archive and install after trying various other options.
I only had the original install discs with 10.4 in them and not the Leopard discs. Since I needed to my computer up and running, I used those discs and did an archive and install.
I have all my old documents, etc but I couldn't open mail from the previous systems folder because its a different OS.
Is it possible to retrieve my old emails without having to install Leopard again?
Any help is appreciated.

When I started the computer up, instead of the login page with the account names coming up, there was just a blue screen. There are lots of articles that gave suggestions to try but nothing worked so I had to archive and install.

Recover mail after archive and install

Hey there good mac people,
I recently archived and installed on my ibook g4. It was successful, my problem is that I forgot to backup all the mail I had in my osx mail app.
The previous system folder (library<mail<mail accounts<com.mac.mailaccounts<English.lproj< file, but I don't know if this will help restore or not?
Some of the mail is still on the server, but it is set to delete from the server once a week, and thus only a weeks worth at best is still on the server.
Does anybody have any suggestions?
In the future, what's the best way to back up mail?

Hello art-is-work.
I don't understand your problem. Archive and Install should have preserved all your data, unless you told it to do otherwise. Did you?
Mail stores most preferences and all account settings in ~/Library/Preferences/com.apple.mail.plist. Everything else, including all your messages and mailboxes, is stored within the ~/Library/Mail/ folder.
If the problem is that you told the installer to not Preserve Users and Network Settings, then Archive and Install should still have saved a copy of your entire home folder in /Previous Systems/Previous System N/Users/, where N is a number. The old Mail folder and preferences file should be there. You can just copy them to the appropriate location of your current home folder, or follow the somewhat convoluted procedure described in the following article to safely restore them:
How to get files from a previous home directory after Archive and Install (Mac OS X)
Note: For those not familiarized with the ~/ notation, it refers to the user's home folder.

Cd inserted but unrecognized after "archive and install"

After "archive and install" OS X.2 and clicking on "save settings", everything works fine, except sound cds are not recognized when inserted. iTunes works fine with the original files on hard disk, but doesnt see the cd (it did before).
I repaired permissions. I deleted the "previous systems" folder. still nothing.
I did notice that the "previous systems" folder has an "audio" file in it but the current "system" folder doesnt. I tried copying this audio file into the current "system" folder but I get the notice that it cant be changed.
I need to hear cds on this computer. Any ideas?
(It isnt a speaker problem as the itunes files play fine).
John in Vancouver

Hi John in Vancouver! And Welcome To
Discussions!
Open System Preferences > CDs & DVDs.
Adjust the appropriate setting there, and see if it
helps.
Good Luck!
ali b
Thanks, ali, but I did that early on. Didnt put it in the post. On insertion of a CD I have it set to open iTUnes.
I found a further problem which is that the midi set-up no longer locates my external keyboard. I will check the discussions under audio for this one, however. (I did check about the CD problem in the audio discussion but nothing there.)
John

I need help to recover/relink mail after archive and install

I am helping my friend fix her 15" G4 PowerBook after memory failures caused many crashes. There was no recovering short of a reinstall via "archive and install". All that worked great, but now Mail doesn't recognize the accounts, mailboxes, signatures, etc. that are still located in the user/library/mail folder.
What's up with that? I can't figure out how to relink Mail to this stuff.
Here's more detail:
1) After lots of prior debugging (Disk Utility, Disk Warrior, Apple Hardware Test, single-user commands per Apple tech notes), I did the A&I to 10.3.4 from the original disks.
2) Per Dr. Smoke and The X Lab, I ran the 10.3.9 combo installer right away so that the "older" system would not get confused by the "newer" stuff in the Previous Systems folder.
3) I Launched Mail and it started anew, i.e. didn't recognize accounts and wanted to start over.
Thanks for any help.

The account settings are stored in HOME/Library/Preferences/com.apple.mail.plist. It looks like that file became corrupt -- maybe its permissions went awry (Disk Utility cannot fix that) and Mail just deleted the file to create a new one.
If your friend doesn't have a backup copy of that file, just set up the accounts from scratch all over again. If given the option to import existing mailboxes or something like that, don't. Just enter the account information and Mail will automagically rediscover the data in HOME/Library/Mail/ when done.
You'll also have to re-configure most settings in Mail > Preferences. For spam-related security reasons, the first thing you should do is go to Preferences > Viewing and disable Display remote images in HTML messages if it's enabled.

After Archive and Install, music and photos lost

Hello, I installed Leopard yesterday on my Imac desktop and it went fine, but then somehow it locked me out of the hard drive, and then...the blue screen. I put the orginal Tiger disk back in and re-installed the previous software, opting for 'archive and install'. It worked but my question is this;
Within the previous system folder, my music and photos are still missing. All I see is the iphoto icon which opens to a completely empty program. (Yet the info on this Icon says it is a 1 gb in there). Are my photos lost, really? And if not, how may I retrieve them? Thanks in advance.

You may find it in the Previous System Folder created during an Archive and Install that contains your old system. Assuming you have no need for its contents you can delete the PSF and recover the disk space.
Of course if the hard drive is corrupted then you may have performed an Archive and Install on a corrupted drive which will result in a corrupted installation. Consider doing the following:
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now shutdown the computer for a couple of minutes and then restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior (4.0 for Tiger) and/or TechTool Pro (4.5.2 for Tiger) to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.

Problem Deleting Previous System after Archive and Install

Earlier in my time with this wonderful iMac, I did an Archive and Install to try and resolve a slight problem. I read all the docs beforehand and knew it would save the previous system in its own folder and saw that I could likely delete that folder afterwards.
I have waited months since then, (almost forgotten about this folder) but have never had reason to want anything there, so today decided to delete it.
I dragged the entire previous system folder to trash and tried to empty trash. It deleted most of the stuff, but kept one package DownloadReader7.pkg complaining of locked files.
I have used Pacificist to look at the contents of this package and it says it is a receipt. It contains elements of Adobe Reader Download Manager.app
I have looked on my present working system and can not find an equivalent.
So two questions...
1. Is it safe to delete this package (if I knew how)?
2. If it is safe to delete it, HOW do I, when it appears to have locked elements when I try to empty trash?

It's safe to delete any files in the PSF.
Usually all you need do is press the OPTION key before selecting Empty Trash. If that doesn't work the next thing to try is restart the computer after you've dragged the file to the Trash. If neither works then visit The XLab FAQs and read the FAQ on resolving Trash problems.
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Members may reward you with 5 points if they deem that your reply is helpful and 10 points if you post a solution to their issue. Likewise, when you mark a reply as Helpful or Solved in your own created topic, you will be awarding the respondent with the same point values.

Recovery of lost printers after Archive and Install

Hi,
I just finished an Archive and Install of Leopard, and I discovered that one of the side-effects of doing this is that my printers are all gone. I sort of expected this, and I have a full system backup of the system I rebuilt, so if all else fails, I can boot off the backup, and print or take notes on the printer settings, and then go back to my active installation of Leopard and re-enter them all. But I'm wondering if there's an easier way. Would anyone know if all of the printer info might be contained in a few discrete sections of the "Previous System" folder that I could just drag into the current system folder to get all of my printers back? I do consulting work at a number of companies, so I have about ten printers that I routinely print to, so it's a bit of a bother to rebuild the list by hand.
Thanks,
Ken

Usually, when no additional printer software had been installed into the Mac
(assuming the printers are among the many supported printers already in it)
all you'd have to do in order to use one of those attached or available printers
would be to have them turned on and attached to the computer or the network
they'd normally be accessed through. Unless they require newer driver software.
At times, the choices of available printers would appear in the print setup in an
open application; at others, you may have to go into the setup utility to see if
the printers could be added to the list - pulling drivers from the installed OS X
and putting them into a position to be used, if compatible with the printers there.
The system's installer and updated files available to it include many drivers,
and these are not all turned on by default.
So, if there is no chance of the printers being recognized by the OS X version
you have (assuming archive & install and update) even after being given any
new drivers available through Software Update, you may have to seek out the
latest drivers from the printer manufacturers web site downloads pages.
There may be some other way to make the printers work through the OS; if
they otherwise should appear and be available. Some of the printer setups
& CUPS printing options or settings should be explored if they haven't been.
Although I don't have OS X 10.5.x running in my computers now, I have tried
it and decided to stay awhile longer in 10.4.11; some of the same kinds of
issues can occur, between these slightly different systems. You may be able
to re-use the printer drivers from the Previous System, unless their installer
had an instruction set to put various parts for the printer software in different
locations, in which case, the drag-n-drop may not be suitable to reinstall them.
Hopefully someone with more restore experience (short of manually reinstalling
drivers, if these are not already a part of the OSX and its 10.5 install/updates)
will contribute a bit more and direct you as per the specific demands of Leopard.
PS:
When you get your system back in order, you may wish to consider making a
full computer drive clone on an externally enclosed FireWire drive unit capable
of booting Mac OS X and running your PPC-based Mac (and also Intel-based)
so that unit may be something in the way of a FW400/800 + USB2.0 drive with
its own AC power adapter. OWC sells a mercury drive enclosure with HDD in it.
That may be a way to avoid doing Archive & Installs + updates; just restore from
a full drive clone and be on your way. And do other backups if needed, too.
Good luck & happy computing!
{ edited 2x }

After archive and install, can you go back to old system?

After some trouble with permissions, I decided to do a clean archive and install from 10.2.8. Too late I realized that the install would be 10.2.
The permission trouble did not go away, and now I have additional trouble with upgrading everything, the combo upgrade to 10.2.8 does not work, error messages etc.
Is there a way I can undo this and use my old system 10.2.8 again which is saved in a folder?
Thanks.

Hiltraut:
As ali brown has already pointed out your iMac does, indeed, have 2 Firewire ports. Depending on which optical drive you have (the computer shipped with CD-RW, DVD/CD-RW, or SuperDrive) you can install Tiger directly.
Since you have an older version of Jaguar, and since it does not seem to be very co-operative, I suggest that you seriously consider upgrading to Panther or Tiger. To install Panther your computer will need to meet the minimum system requirements for Panther. You will need to purchase the Full Retail version of Panther.
To install Tiger your computer will need to meet the minimum system requirements for Tiger. You will need to purchase the Full Retail version of Tiger.
You can purchase universal installer versions of Panther, guaranteed to install, or Tiger on CDs, from applerescue. Please note that Computer specific or upgrade versions should be avoided since they are optimized for the computer to which they are specific and will therefore, very likely, cause problems during or after installation. On the legal side, it may be a violation of the Software License Agreement which statesThis License allows you to install and use one copy of the Apple Software on a single computer at a time. This License does not allow the Apple Software to exist on more than one computer at a time...
If you decide to go that route please post back for assistance with how to proceed.
Good luck.
cornelius

How do I do back to previous system folder after archive and install?

Did an archive and install (retaining my existing user account), only to discover it was unnecessary. (Turns out the problem was hardware-related.)
How do I go back to using my previous system folder?

FloydianSlip wrote:
Huh. Hardly seems to be worth "archiving" if you can't go back to the archive.
The purpose of an *Archive & Install* is to install a fresh, known-good copy of the OS, while preserving in the archive all the files from the previous copy of the installed OS that you might potentially need for some reason. (This is why it is called an Archive & Install.)
However, since any of these archived files might have been damaged in some way since they were installed or created, or in some way conflict with a freshly installed OS, they cannot be considered "known-good" without further testing & should not be reintroduced haphazardly into the "live" system.
The value of this install method should be obvious if you consider that if the OS is sufficiently damaged it will not run the computer, either at all or well enough to recover from whatever damage is done. Without this option, you would have to erase the existing startup disk completely (with the *Erase & Install* method), losing everything created or installed besides what is contained in the OS installer.
The closest equivalents to the kind of archive that you can "go back to" are cloning the entire drive or using the 'restore from Time Machine' option from the installer DVD's Utilities menu, assuming you use Time Machine.

Can I trash "Previous Systems" after Archive and Install?

For details leading up to this question, please see my previous post entitled "Not recognizing password after OS install". Basically I want to know if I can throw out the "Previous Systems" folder that was created when I did an "Archive and Install" re-install of my OS.
Thanks.

For more information about the previous system folder and what is saved, you can check out Mac OS X: About the Archive and Install feature. Probably the most important piece of information is that the Previous System Folder contains a copy of the /Users folder. If you thought that something was missing from your home folder in the new system after the upgrade, you could copy it from the /Users folder. But, if you selected the option "Preserve User and Network Settings" when you did the Archive and Install, this should not be necessary.
Personally, what I would do is to leave the Previous System Folder be for a couple of weeks. If you don't find anything missing, then it should be okay to delete it.
EMAC G4 1.0 GHz Mac OS X (10.4.8)

FCP S2 wont start after archive and instal.... Please help

Hi I have been on the imac forum with the first half of this problem. Ill start from the beginning to give you some background.
I did a routine apple software update and when restarting my computer it got stuck on the blue screen and would go no further. After trying everything I had to do an Archive and Instal. This worked and I can now fully boot up.
However, after this process my FCP S2 will not work. When I click on any of the FCP S2 icons, they bounce and nothing else happens. It does not matter if I do this from the apps folder or on the desk top. The strange thing is that DVD Studio will open and works like normal.
Is there anything I can do to get my FCP S2 programs to work again and if not how should I go about reinstalling so I will not lose all my projects. What is the proper procedure for deletion and reinstallation.
Thanks so much for your time

The Previous System folder is just a folder. OS X just treats it like any other folder, so Final Cut Studio isn't technically installed. You don't need to necessarily remove it, although the purpose of performing an Archive and Install is so that you can retrieve files from the Previous System folder before removing it permanently.

HELP! Problem after Archive and Install

I need help. I did an Archive and install because I was having problems with my ical not opening. I did the archive and install without checking the "preserve settings" box. I want to know what I need to transfer from either the "previous system" folder that was created when I did the archive and install or a back up I have on a seperate hard drive so that I can get all of my info back (ie: mail, addresses, bookmarks etc.). I am also having problems with some 3rd party software. For instance, when I open password plus I don't have access to all of my saved info.
I am feeling overwhelmed right now and know I am not thinking clearly. Do I just copy and paste from the previous system folder to the new system folder?

No, making an image won't help. There isn't anything you really need to copy from the /Library/ folder unless it's in the /Library/Applications Support/ folder in which case you shouldn't have any permissions problems unless you reinstalled your OS and used a different username and password. In this case you will have to change to ownership and permissions to enable moving the folders. In some cases try moving the contents of the folder rather than the folder itself.

Help, I lost my system adminstrator account after archive and install

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