Help! i'm a senior citizen! did an update to my macbook, had a few problems, now i can't open itunes.
help! Senior citizen needs rescued! When i opened iTunes to sync my Mini a window popped up on my MacBook saying i had a software update. I clicked on it to start the update. Another window popped up with a yellow triangle with exclamation point saying to close iTunes. I closed iTunes but the yellow triangle message remained. Meanwhile the update continued with the progress bar moving as usual, but wouldn"t finish the last 1/8 inch or so. Several hours later, progress bar was all the way to the right, but didn't say complete, or disappear. So i shut down the computer.When i turned the Mac back on, i tried to access iTunes on the desktop and nothing happens. how do i get itunes to operate again?
See if you can download and reinstall iTunes > Apple - iTunes - Download iTunes Now
By the way, when you see a dialog telling you to close iTiunes, it means to actually quit the application, not just close the iTunes window. You can quit an application by pressing Command + Q on your keyboard or from the iTunes menu bar click iTunes > Quit iTunes then you can proceed.
Similar Messages
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Did an update to ver 11.1.4 and error message "missing MSVCR80.dll" appeared. It said to reload again and I did ... twice. Now I can not open itunes at all. Any suggestions?
You supply little pertinent about the MBP and the iPhone.
First... on the MBP... Click on the Apple icon.. Top left in Finder...
> About this Mac > Version...what does it say?
Which iPhone and what is its' iOS Version. -
I downloaded a new version of I tunes yesterday and it did not install correctly- I cannot open I tunes, I have tried to download again, install again, repair and nothing... should I uninstall ITunes completely and reinstall fresh? what happens to my music collection, images, etc?
Hi bezoya,
Thanks for using Apple Support Communities. If iTunes is not launching after an update, I would recommend trying a thorough reinstall as described here:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Cheers,
- Ari -
I just upgraded to lion 10.7 and when I tried to use itunes an error message came up saying that itunes may not work with this version of Mac OS X. So I tried to update my software, starting wtih 10.7.1 and it said "Mac OS X update cant be installed on this disk. The volume does not meet hte requirements for this update."
I have 48.19 GB on my HD so I'm not sure why it's saying that. I tried to do skip ahead to 10.7.5 and it said the same thing.I think you're using a Lion developer version. Open > About this Mac > More Info, and copy Software here. Did you purchase Lion in the App Store?
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Recently, I did an update on iTunes on my Acer laptop. Now I can't open iTunes & I get a Runtime Error telling me C Runtime library is loaded incorrectly. I have Windows 7 64-bit. Do I need to reinstall iTunes.
Hi sungoddess69,
Thanks for visiting Apple Support Communities.
To resolve this error, I recommend completely removing and reinstalling iTunes and all of its related components using these steps:
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
You can find the article with these steps and more information here:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Best,
Jeremy -
My OS is windows 8.1. Today when going onto itunes it asked me to update to 11.something so I dd. Now I can't access itunes at all. Keep getting an error message. error 127. I've tried repairing. Uninstalling and re installing. Can't seem to contact anyone at apple to get support - just keep going around and arond on their contact page.
Log in to the Developer forum. You will find instructions on how to install the lastest beta. Your problem is the beta you have installed has expired. All of them did on October 5; you will find hundreds of threads discussing this. If you have a beta it is assumed that you will continue as a beta tester, so a simple update using iTunes will not work.
If you no longer want to be a beta tester install the GM 7.0.2 by restoring from iTunes using DFU mode. -
I can not open itunes on my computer. It started when an upgrade appeared. Now I get a message that states This application has failed to start because MSVCR80.dll was not found. Re-installing the application may fix this problem. I tried to reinsall the application but it did not help. I also get a message iTunes was not installed correctly. Please reinstall iTunes Error 7 (Windows error 126) Please Help me!
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99623) -
I'm on a MacPro, Snow Leopard, 10.6.8 and did software update to safari 5.1.4. Now I can't open Microsoft Word or Skype. I've done repair permissions, restarted. How can I fix ASAP? Wish I could dump this and go back to 5.1.2! Help!
Try this Safari5.1 from the installer package
http://www.filefactory.com/file/cc9005d/n/Safari.pkg.zip
The download worked better with Firefox not sure why. At the bottom of the page after the captcha>> slow down load is the Free link, it took about 4 minutes to download on my test. -
i did an update on my macbook air and now i don't see anything only grayish screen , it won't allow my to get into the system plz help!!!!!
Generally this is a sign that the iPhone had previously been
hacked/modified/jailbroken and the update relocked it to the
original wireless carrier. If this is the case, only that wireless
carrier can unlock your iPhone. You must contact them to see
if they offer unlocking and if you qualify.
Where did you acquire this iPhone?
What wireless carrier did you use before this problem?
Does the app Cydia appear on your iPhone?
What does it say when you look at Settings=>General=>About=>Carrier? -
Did latest update for itunes and now can't open Itunes. Get pop of :itunes was not installed correctly.Please reinstall itunes. Error 7 (Windows Error 126). Have reinstalled various times and still can't open itunes. Please help.
Repair Apple Application Support.
START/CONTROL PANEL/PROGRAMS N FEATURES/highlight APPLE APPLICATION SUPPORT, then click the REPAIR button -
I just updated my IOS to 7.1 and now I can't open Microsoft attachments - I used to always do it. Help - I use my iPad for work and now can't see any attachments. I've tried opening straight into other apps and just get error messages, and I the mail preview there is just a grey screen telling me the file name and size. It worked fine until I did the IOS upgrade
Troubleshooting apps purchased from the App Store
http://support.apple.com/kb/TS1702
Delete the app and redownload.
Downloading Past Purchases from the iTunes Store, App Store and iBooks Store
http://support.apple.com/kb/ht2519
Cheers, Tom -
Help? Adobe Acrobat 11 Standard - just purchased for windows 7 now I can't open pdf files or attach?
Help!!!
I just puchased the latest Adobe Acrobat XI Standard.
I put in the Serial Key number but my computer tells me that a qualifying product could not be found on my computer so I can't use the adobe product. So now I can't open any files or attach pdf files onto emails without this message coming up. I've un-installed the "Adobe Acrobat XI Standard twice! with no luck.
I need it sorted ASAP as I'm trying to work! Any suggestions?DotBellaParis if you are being asked for a qualifying product then it would appear you purchased an upgrade to Acrobat XI Standard. You should have the opportunity to enter the serial number for your previous purchase of Acrobat. You can find information on how to locate your previous serial numbers at http://forums.adobe.com/message/3987968#3987968?promoid=KBHJW.
If you did not intend to purchase an upgrade then I would recommend submitting a return request. You can find more details on submitting a return at Return, cancel, or exchange an Adobe order - http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html. Once you have returned the upgrade you can then purchase the full version which will not ask you for a qualifying product or serial number. -
HELP!! i have a ton of videos of my boys stored in iPhoto..They played fine on my old OSX system (leopard). However, I just upgraded to snow leopard and then to mountain lion and now i can't open my videos at all anymore. HELP!!
Can you tell us about one or more of the video files - what are they? QuickTime? MP4? Something else? How did you create the video files in the first place?
I do a lot of video and when I upgraded to Snow Leopard I discovered that many of the QT videos that I had created previously (via iMovie & Final Cut) would not play correctly in QuickTime X - the bizarre behavior was that QT X acted as if my video files were only audio files! I reported this to Apple at the time but never heard anything back, and there hasn't been any change in later updates to QT X.
The solution was to (re)install QuickTime 7. But first look in your Applications > Utilities folder. When you upgrade from Leopard to Snow Leopard, the installer normally moves the old QT 7 program to your Utilities folder. If it's there, try using QT 7 to play one of your video files. If QT 7 is not there, you can download and install it from here Make sure you are running at least OS X 10.6.3 before you install QT 7. It's even better if you make sure you are running 10.6.8 which was the last release of Snow Leopard. -
HELP! I attempted to erase free space and now I can't open any files!
Hi everyone! I hope you can help me with my problem.
Last night, I attempted to erase free space from my HD using disk utility. During the operation, the computer hung, so it wasn't able to complete 'creating temporary file' operation. So i had to stop the operation. And now, I can't open any files! Turns out my HD was full. But prior to my attempt to erase free space, I still had 25GB out of 55GB of free space. What happened? And how do I fix it? A lot of important files are in my HD and I don't want to lose any of it.
Hope somebody could help me. Thanks a lot!
allworkedup
iBook G4 14" Mac OS X (10.4.6)Hi, Scary isn't it? I did the self same thing. Check your trash, you should see one or more disk images there. Empty the trash. All will be OK thereafter.
If they're not there, restart and either the system will sort itself out or they will appear in the trash, so empty it.
See here for my thread on the same subject.
Good luck,
Adrian
Message was edited by Adrian: Oh, and Welcome to Discussions !! -
I was told I could sync my music on my pc with my ipad2 by an apple agent. I hooked my ipad2 up to my pc and did so, but now I can not open any of my apps on my ipad2. when I try it just flickers and does not open. Can anyone help?
On you iPad, force close all the Apps in the multitask window.
Follow these steps to force an app to close:
From the Home screen, click the Home button twice.
Tap and hold on the app.
When it starts to jiggle, tap the to close it on by one until all cleared
Now do a Soft reset of your iPad:
Hold both Home and Sleep button for around 10secs until you see the Apple logo then release. After it returns to Home screen, try your Apps again and see if this resolves the issue.
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