HELP I'm going MAD! - bundled NTI software is killing my internet connection.

Hello All, If someone could help me it would be hugely appreciated. I have a NMH410 which I have attached as a centre hub for 4 computers to attach to. I am using this product as an replacement update to an existing Freecom FSG3 400gb. the FSG is still on the Network. (waiting for file migration to mediahub).The Linksys Media Hub is connected directly to a BT Business router (ewire) hxxp://business.bt.com/broadband-and-internet/internet-access/broadband/more-about-routers.
The network hosts 4 Wireless laptops and 1 Wireless printer which can all see files on the media hub and connect via the BT router. The NTI software is perfect for each laptop being backed up on the hub and provides the perfect amount of resilience for the business (no need for RAID as it is simply backing up work from the individual PC's, so if Media Hub Fails the data is on the laptops and Vice Versa!) As a concept this is fantastic... However, As soon as the NTI software is turned on to backup any of the individual laptops the Internet is un-contactable. I have tried a simple ping test to google.co.uk and activated the software and get no packet or data loss and the connection remains?? Throughout the Media Hub is always available, so therefore I may be posting this on the wrong message board (perhaps a contact with NTI is next) Any help will be hugely appreciated, ThanksAndy 

Thanks for your responses, I'll give it a go.
I thought network conjestion but I could understand if i was doing all laptops together but i'm doing them one at a time...
We have no backup software on the computers as this product was going to provide an automated backup solution (instead of the manual ad-hoc method as now)
I'll give this new product a whirl and come back to you.
Thanks,
Andy

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